New Product Development & Management Of Knowledge In Portuguese Higher Education
AbstractThis chapter uses key concepts in the knowledge management literature to analyse the procedures and practices used by a project management team to identify, create, store, disseminate, and apply knowledge management systems for successful project completion. This project allowed a long established participant to develop on-line delivery capabilities in Portuguese higher education. The case study suggests that, throughout the project, implementing effective knowledge management practices required that participants widened and deepened the required knowledge base in five distinct areas: project management, the team, product/solution, the companies involved in the project, and the interaction with the external environment. The analysis also suggests as key requirements for effective knowledge management those relating to trust between the parties, key knowledge workers, and heavy dependence on new information and communication technologies.
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Bibliographic InfoPaper provided by EconWPA in its series Industrial Organization with number 0211019.
Length: 30 pages
Date of creation: 10 Nov 2002
Date of revision:
Note: Type of Document - pdf; to print on HP/PostScript/Franciscan monk; pages: 30
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Knowledge management; e-Business; e-Learning; project management; new product development;
Find related papers by JEL classification:
- L - Industrial Organization
This paper has been announced in the following NEP Reports:
- NEP-ALL-2002-11-18 (All new papers)
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