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Diversity and team performance in a Kenyan organization☆

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  • Marx, Benjamin
  • Pons, Vincent
  • Suri, Tavneet

Abstract

We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a non-profit organization were randomly assigned a teammate, a supervisor, and a list of individuals to canvass. This created random variation within teams in the degree of horizontal diversity (between teammates), vertical diversity (between teammates and their supervisor) and external diversity (between teams and the individuals they canvassed). We observe team-level measures of performance and find that horizontal ethnic diversity decreases performance, while vertical diversity often improves performance, and external diversity has no effect. The data on time use suggests that horizontally homogeneous teams organized tasks in a more efficient way, while vertically homogeneous teams exerted lower effort.

Suggested Citation

  • Marx, Benjamin & Pons, Vincent & Suri, Tavneet, 2021. "Diversity and team performance in a Kenyan organization☆," Journal of Public Economics, Elsevier, vol. 197(C).
    • Handle: RePEc:eee:pubeco:v:197:y:2021:i:c:s0047272720301961
    DOI: 10.1016/j.jpubeco.2020.104332
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    2. Aga, B.K. & Tesfay, G.B., 2018. "How Should Rural Financial Cooperatives Be Best Organized? Evidence from Ethiopia," 2018 Conference, July 28-August 2, 2018, Vancouver, British Columbia 277735, International Association of Agricultural Economists.
    3. Paul A. Gompers & Kevin Huang & Sophie Q. Wang, 2017. "Homophily in Entrepreneurial Team Formation," Harvard Business School Working Papers 17-104, Harvard Business School.
    4. David J. Deming, 2017. "The Growing Importance of Social Skills in the Labor Market," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 132(4), pages 1593-1640.
    5. Brox, Enzo & Krieger, Tommy, 2019. "Birthplace diversity and team performance," ZEW Discussion Papers 19-020, ZEW - Leibniz Centre for European Economic Research.
    6. Dahlstrand Rudin, Amanda, 2022. "Defying distance? The provision of services in the digital age," LSE Research Online Documents on Economics 118042, London School of Economics and Political Science, LSE Library.
    7. Donald,Aletheia Amalia & Goldstein,Markus P. & Rouanet,Lea Marie, 2022. "Two Heads Are Better Than One : Agricultural Production and Investment in Côte d’Ivoire," Policy Research Working Paper Series 10047, The World Bank.
    8. David Hardt & Lea Mayer & Johannes Rincke, 2023. "Who Does the Talking Here? The Impact of Gender Composition on Team Interactions," CESifo Working Paper Series 10550, CESifo.
    9. Hémet, Camille & Wren-Lewis, Liam & Mahoney, Jessica, 2023. "Decentralization, Ethnic Fractionalization, and Public Services: Evidence from Kenyan Healthcare," CEPR Discussion Papers 18059, C.E.P.R. Discussion Papers.
    10. Kibrom A. ABAY & Bethelhem KORU & Gashaw Tadesse ABATE & Guush BERHANE, 2019. "How Should Rural Financial Cooperatives Be Best Organized? Evidence From Ethiopia," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 90(1), pages 187-215, March.
    11. Lisa D. Cook & Linguère Mously Mbaye & Janet Gerson & Anthony Simpasa, 2021. "Working Paper 358 - The Colonial Origins of Banking Crisis in Africa," Working Paper Series 2484, African Development Bank.
    12. Amanda Dahlstrand, 2022. "Defying distance? The provision of services in the digital age," CEP Discussion Papers dp1889, Centre for Economic Performance, LSE.
    13. Prithwiraj Choudhury & Kirk Doran & Astrid Marinoni & Chungeun Yoon, 2022. "Loss of Peers and Individual Worker Performance: Evidence from H-1B Visa Denials," CESifo Working Paper Series 10152, CESifo.

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    More about this item

    Keywords

    Ethnic diversity; Organizational behavior; Labor management; Performance;
    All these keywords.

    JEL classification:

    • D22 - Microeconomics - - Production and Organizations - - - Firm Behavior: Empirical Analysis
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • O12 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Microeconomic Analyses of Economic Development

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