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Does Management Matter? Evidence from India

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  • Nicholas Bloom
  • Benn Eifert
  • Aprajit Mahajan
  • David McKenzie
  • John Roberts

Abstract

A long-standing question in social science is to what extent differences in management cause differences in firm performance. To investigate this we ran a management field experiment on large Indian textile firms. We provided free consulting on modern management practices to a randomly chosen set of treatment plants and compared their performance to the control plants. We find that adopting these management practices had three main effects. First, it raised average productivity by 11% through improved quality and efficiency and reduced inventory. Second, it increased decentralization of decision making, as better information flow enabled owners to delegate more decisions to middle managers. Third, it increased the use of computers, necessitated by the data collection and analysis involved in modern management. Since these practices were profitable this raises the question of why firms had not adopted these before. Our results suggest that informational barriers were a primary factor in explaining this lack of adoption. Modern management is a technology that diffuses slowly between firms, with many Indian firms initially unaware of its existence or impact. Since competition was limited by constraints on firm entry and growth, badly managed firms were not rapidly driven from the market.

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Bibliographic Info

Paper provided by National Bureau of Economic Research, Inc in its series NBER Working Papers with number 16658.

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Date of creation: Jan 2011
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Publication status: published as Nicholas Bloom & Benn Eifert & Aprajit Mahajan & David McKenzie & John Roberts, 2013. "Does Management Matter? Evidence from India," The Quarterly Journal of Economics, Oxford University Press, vol. 128(1), pages 1-51.
Handle: RePEc:nbr:nberwo:16658

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  1. Esther Duflo & Michael Kremer & Jonathan Robinson, 2011. "Nudging Farmers to Use Fertilizer: Theory and Experimental Evidence from Kenya," American Economic Review, American Economic Association, vol. 101(6), pages 2350-90, October.
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  15. Dean Karlan & Martin Valdivia, 2006. "Teaching entrepreneurship: Impact of business training on microfinance clients and institutions," Natural Field Experiments 00282, The Field Experiments Website.
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Blog mentions

As found by EconAcademics.org, the blog aggregator for Economics research:
  1. Annals of technology diffusion
    by Chris Blattman in Chris Blattman on 2011-06-20 09:20:46
  2. Does Management Matter?
    by Tim Worstall in Tim Worstall (Forbes) on 2011-06-20 13:16:39
  3. Aid? Or a subsidy to New Zealand business?
    by Terence Wood in Development Policy Blog on 2012-03-04 19:00:38
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