IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v98y2019icp166-176.html
   My bibliography  Save this article

Role of burnout and mentoring between high performance work system and intention to leave: Moderated mediation model

Author

Listed:
  • Jyoti, Jeevan
  • Rani, Asha

Abstract

The primary purpose of this study is to examine the role of burnout as a mediator between high performance work system (HPWS) and intention to leave (ITL). Further, the role of mentoring as a moderator between HPWS and burnout as well as between burnout and ITL has also been explored. All the middle level employees (2728) and departmental heads (132) of selected telecommunication organisations have been contacted. Data have been validated with exploratory factor analysis and confirmatory factor analysis. Structural equation modeling has been used to test the hypothesised relationships. The results proved that burnout mediates the relationship between HPWS and ITL. Further, mentoring moderates the relationship between HPWS and burnout as well as between burnout and ITL. This study contributes to the literature by identifying the black-box using burnout and mentoring to understand the HPWS and ITL relationship.

Suggested Citation

  • Jyoti, Jeevan & Rani, Asha, 2019. "Role of burnout and mentoring between high performance work system and intention to leave: Moderated mediation model," Journal of Business Research, Elsevier, vol. 98(C), pages 166-176.
    • Handle: RePEc:eee:jbrese:v:98:y:2019:i:c:p:166-176
    DOI: 10.1016/j.jbusres.2018.12.068
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296318306866
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2018.12.068?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jean-Pierre Neveu & Stevan E. Hobfoll & Jonathon Halbesleben & M Westman, 2018. "Conservation of resources in the organizational context : the reality of resources and their consequences," Post-Print hal-02472360, HAL.
    2. John Godard, 2001. "High Performance and the Transformation of Work? The Implications of Alternative Work Practices for the Experience and Outcomes of Work," ILR Review, Cornell University, ILR School, vol. 54(4), pages 776-805, July.
    3. Mohammad Faraz Naim & Usha Lenka, 2017. "Mentoring, social media, and Gen Y employees' intention to stay: towards a conceptual model," International Journal of Business and Systems Research, Inderscience Enterprises Ltd, vol. 11(1/2), pages 28-41.
    4. Harvie Ramsay & Dora Scholarios & Bill Harley, 2000. "Employees and High‐Performance Work Systems: Testing inside the Black Box," British Journal of Industrial Relations, London School of Economics, vol. 38(4), pages 501-531, December.
    5. Kaifeng Jiang & Riki Takeuchi & David P. Lepak, 2013. "Where do We Go From Here? New Perspectives on the Black Box in Strategic Human Resource Management Research," Journal of Management Studies, Wiley Blackwell, vol. 50(8), pages 1448-1480, December.
    6. Jeevan Jyoti & Poonam Sharma, 2015. "Impact of Mentoring Functions on Career Development: Moderating Role of Mentoring Culture and Mentoring Structure," Global Business Review, International Management Institute, vol. 16(4), pages 700-718, August.
    7. Sinikka Vanhala & Kaija Tuomi, 2006. "HRM, Company Performance and Employee Well-being," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 17(3), pages 241-255.
    8. Stephen Deery & Janet Walsh & David Guest, 2011. "Workplace aggression: the effects of harassment on job burnout and turnover intentions," Work, Employment & Society, British Sociological Association, vol. 25(4), pages 742-759, December.
    9. Nai‐Wen Chi & Carol Yeh‐Yun Lin, 2011. "Beyond the High‐Performance Paradigm: Exploring the Curvilinear Relationship between High‐Performance Work Systems and Organizational Performance in Taiwanese Manufacturing Firms," British Journal of Industrial Relations, London School of Economics, vol. 49(3), pages 486-514, September.
    10. Izlem Gozukara, 2017. "From Mentoring to Career Satisfaction: The Roles of Distributive Justice and Organizational Commitment," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(1), pages 61-73, February.
    11. Sinikka Vanhala & Kaija Tuomi, 2006. "HRM, Company Performance and Employee Well-being," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 17(3), pages 241-255.
    12. Bill Harley & Leisa Sargent & Belinda Allen, 2010. "Employee responses to ‘high performance work system’ practices: an empirical test of the disciplined worker thesis," Work, Employment & Society, British Sociological Association, vol. 24(4), pages 740-760, December.
    13. Boyas, Javier F. & Wind, Leslie H. & Ruiz, Erika, 2013. "Organizational tenure among child welfare workers, burnout, stress, and intent to leave: Does employment-based social capital make a difference?," Children and Youth Services Review, Elsevier, vol. 35(10), pages 1657-1669.
    14. Dennis Knepp & Doris Entwisle, 1969. "Testing significance of differences between two chi-squares," Psychometrika, Springer;The Psychometric Society, vol. 34(3), pages 331-333, September.
    15. Brigitte Kroon & Karina Voorde & Jules Timmers, 2013. "High performance work practices in small firms: a resource-poverty and strategic decision-making perspective," Small Business Economics, Springer, vol. 41(1), pages 71-91, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yu, Chuanpeng & Wang, Yue & Li, Tianchen & Lin, Chunpei, 2022. "Do top management teams’ expectations and support drive management innovation in small and medium-sized enterprises?," Journal of Business Research, Elsevier, vol. 142(C), pages 88-99.
    2. Ramaisa Aqdas & Nik Ab Halim Nik Abdullah, 2019. "High Performance Work System and Export Performance," Pakistan Journal of Humanities and Social Sciences, International Research Alliance for Sustainable Development (iRASD), vol. 7(2), pages :245-256, June.
    3. Kilroy, Steven & Bosak, Janine & Flood, Patrick C. & Peccei, Riccardo, 2020. "Time to recover: The moderating role of psychological detachment in the link between perceptions of high-involvement work practices and burnout," Journal of Business Research, Elsevier, vol. 108(C), pages 52-61.
    4. Andrzej Piotrowski & Ewa Sygit-Kowalkowska & Ole Boe & Samir Rawat, 2022. "Resilience, Occupational Stress, Job Satisfaction, and Intention to Leave the Organization among Nurses and Midwives during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(11), pages 1-16, June.
    5. Baran, Małgorzata & Zarzycki, Roland, 2021. "Key effects of mentoring processes — multi-tool comparative analysis of the career paths of mentored employees with non-mentored employees," Journal of Business Research, Elsevier, vol. 124(C), pages 1-11.
    6. Lin, Chiou-Shiu & Jin, Ming & Huang, Pei-Chi & Xiao, Ran, 2023. "Does it take two to tango? The joint role of high-performance work systems and ethical leadership," Journal of Business Research, Elsevier, vol. 156(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Petri Böckerman & Pekka Ilmakunnas, 2012. "The Job Satisfaction-Productivity Nexus: A Study Using Matched Survey and Register Data," ILR Review, Cornell University, ILR School, vol. 65(2), pages 244-262, April.
    2. Michael White & Alex Bryson, 2019. "The Impact of High-Performance Work Systems on Employees: A Sectoral Comparison," DoQSS Working Papers 19-04, Quantitative Social Science - UCL Social Research Institute, University College London.
    3. Kloutsiniotis, Panagiotis V. & Mihail, Dimitrios M., 2020. "Is it worth it? Linking perceived high-performance work systems and emotional exhaustion: The mediating role of job demands and job resources," European Management Journal, Elsevier, vol. 38(4), pages 565-579.
    4. Michael White & Alex Bryson, 2018. "HPWS in the Public Sector: Are There Mutual Gains?," DoQSS Working Papers 18-10, Quantitative Social Science - UCL Social Research Institute, University College London.
    5. Magali A. Delmas & Sanja Pekovic, 2018. "Corporate Sustainable Innovation and Employee Behavior," Journal of Business Ethics, Springer, vol. 150(4), pages 1071-1088, July.
    6. Jeevan Jyoti & Hardeep Chahal & Asha Rani, 2017. "Role of Organizational Learning and Innovation in between High-performance HR Practices and Business Performance: A Study of Telecommunication Sector," Vision, , vol. 21(3), pages 259-273, September.
    7. Urtzi Uribetxebarria & Alaine Garmendia & Unai Elorza, 2021. "Does employee participation matter? An empirical study on the effects of participation on well-being and organizational performance," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 29(4), pages 1397-1425, December.
    8. Ludivine Martin, 2017. "Do Innovative Work Practices and Use of Information and Communication Technologies Motivate Employees?," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 56(2), pages 263-292, April.
    9. Baran, Małgorzata & Zarzycki, Roland, 2021. "Key effects of mentoring processes — multi-tool comparative analysis of the career paths of mentored employees with non-mentored employees," Journal of Business Research, Elsevier, vol. 124(C), pages 1-11.
    10. Laura Peutere & Antti Saloniemi & Simo Aho & Jouko Nätti & Tapio Nummi, 2018. "High-involvement management practices, job control, and employee well-being in the public and private sectors. Evidence from Finland," Transfer: European Review of Labour and Research, , vol. 24(4), pages 467-486, November.
    11. Muhammad Masood Mir & Hafiz Muhammad Sharif & Nousheen Abbas Naqvi, 2017. "Evaluating HR Practices on Organizational Productivity with the Mediation Effect of Employee Satisfaction Evidences from Higher Education Sectors of Karachi Pakistan," KASBIT Business Journals (KBJ), Khadim Ali Shah Bukhari Institute of Technology (KASBIT), vol. 10(Special I), pages 50-76, May.
    12. Pruneda, Gabriel, 2014. "Employee coverage of high-performance work systems in Spain: a comparative analysis before and during economic retrenchment," MPRA Paper 83909, University Library of Munich, Germany.
    13. Goo Hyeok Chung & Jongwook Pak, 2021. "Is there internal fit among ability-, motivation-, and opportunity-enhancing HR practices? Evidence from South Korea," Review of Managerial Science, Springer, vol. 15(7), pages 2049-2074, October.
    14. Laura Peutere & Antti Saloniemi & Petri Böckerman & Simo Aho & Jouko Nätti & Tapio Nummi, 2022. "High-involvement management practices and the productivity of firms: Detecting industry heterogeneity," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 43(2), pages 853-876, May.
    15. Kiwook Kwon & Johngseok Bae & John J. Lawler, 2010. "High Commitment HR Practices and Top Performers," Management International Review, Springer, vol. 50(1), pages 57-80, February.
    16. Nadeem, Sadia & Raza, Mishal & Kayani, Neelab & Aziz, Amna & Nayab, Dure, 2018. "Examining cross-cultural compatibility of high performance work practices," International Business Review, Elsevier, vol. 27(3), pages 563-583.
    17. P. Sivapragasam & R. P. Raya, 2018. "HRM and Employee Engagement Link: Mediating Role of Employee Well-being," Global Business Review, International Management Institute, vol. 19(1), pages 147-161, February.
    18. Po-Chien Chang & Ting Wu & Chen-Lin Liu, 2018. "Do High-Performance Work Systems Really Satisfy Employees? Evidence from China," Sustainability, MDPI, vol. 10(10), pages 1-14, September.
    19. Karoline Bax, 2022. "Do diverse and inclusive workplaces benefit investors? An Empirical Analysis on Europe and the United States," Papers 2208.10435, arXiv.org, revised Nov 2022.
    20. José Manuel Lasierra & José Alberto Molina & Raquel Ortega, 2016. "How does work management improve job satisfaction? Evidence from Spain," Economics Bulletin, AccessEcon, vol. 36(2), pages 1202-1213.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:98:y:2019:i:c:p:166-176. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.