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Organizational tenure among child welfare workers, burnout, stress, and intent to leave: Does employment-based social capital make a difference?

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  • Boyas, Javier F.
  • Wind, Leslie H.
  • Ruiz, Erika

Abstract

Research has shown that child welfare organizations have a prominent role in safeguarding their workers from experiencing high levels of job stress and burnout, which can ultimately lead to increased thoughts of leaving. However, it is not clear whether these relationships are shaped by their length of organizational tenure. A cross-sectional research design that included a statewide purposive sample of 209 child welfare workers was used to test a theoretical model of employment-based social capital to examine how paths to job stress, burnout, and intent to leave differ between workers who have worked in a child welfare organization for less than 3years compared to those with 3years or more of employment in one organization. Path analysis results indicate that when a mixture of dimensions of employment-based social capital are present, they act as significant direct protective factors in decreasing job stress and indirectly shape burnout and intent to leave differently based on organizational tenure. Thus, organizations may have to institute unique intervention efforts for both sets of workers that provide immediate and long-term structures of support, resources, and organizational practices given that their group-specific needs may change over time.

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  • Boyas, Javier F. & Wind, Leslie H. & Ruiz, Erika, 2013. "Organizational tenure among child welfare workers, burnout, stress, and intent to leave: Does employment-based social capital make a difference?," Children and Youth Services Review, Elsevier, vol. 35(10), pages 1657-1669.
    • Handle: RePEc:eee:cysrev:v:35:y:2013:i:10:p:1657-1669
    DOI: 10.1016/j.childyouth.2013.07.008
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    5. Huan Zhang & Lin Sun & Qiujie Zhang, 2022. "How Workplace Social Capital Affects Turnover Intention: The Mediating Role of Job Satisfaction and Burnout," IJERPH, MDPI, vol. 19(15), pages 1-12, August.
    6. Sears, Jeanelle S. & Hall, Martin T. & Harris, Lesley M. & Mount, Shannon & Willauer, Tina & Posze, Lynn & Smead, Erin, 2017. "“Like a marriage”: Partnering with peer mentors in child welfare," Children and Youth Services Review, Elsevier, vol. 74(C), pages 80-86.
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    9. Lushin, Victor & Katz, Colleen C. & Julien-Chinn, Francie J. & Lalayants, Marina, 2023. "A burdened workforce: Exploring burnout, job satisfaction and turnover among child welfare caseworkers in the era of COVID-19," Children and Youth Services Review, Elsevier, vol. 148(C).
    10. Orsi-Hunt, Rebecca & Harrison, Courtney L. & Rockwell, Kayla E. & Barbee, Anita P., 2023. "Addressing secondary traumatic stress, burnout, resilience and turnover in the child welfare workforce: Results from a 6-month, cluster-randomized control trial of Resilience Alliance," Children and Youth Services Review, Elsevier, vol. 151(C).
    11. Reuter, Katherine E. & Melchior, Lisa A. & Brink, Amber M., 2016. "An intensive mental health home visiting model for two at-risk early childhood populations," Children and Youth Services Review, Elsevier, vol. 61(C), pages 22-30.
    12. Ahn, Haksoon & Keyser, Daniel & Hayward-Everson, R. Anna, 2016. "A multi-level analysis of individual and agency effects on implementation of family-centered practice in child welfare," Children and Youth Services Review, Elsevier, vol. 69(C), pages 11-18.
    13. Jyoti, Jeevan & Rani, Asha, 2019. "Role of burnout and mentoring between high performance work system and intention to leave: Moderated mediation model," Journal of Business Research, Elsevier, vol. 98(C), pages 166-176.

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