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A structural equation model of the effects of diversity characteristics and inclusion on organizational outcomes in the child welfare workforce

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  • Hwang, Jeongha
  • Hopkins, Karen M.

Abstract

The purpose of this study was to investigate the effects of diversity characteristics and organizational inclusion on organizational outcomes (e.g., organizational commitment, job satisfaction, and intention to leave) among public child welfare workers. The study used secondary data collected from public child welfare workers across a diversified Mid-Atlantic state. Structural Equation Modeling (SEM) was used to test the conceptual model. The results indicated that workers' higher perceptions of inclusion resulted in significantly higher levels of organizational commitment and job satisfaction. Furthermore, higher levels of workers' organizational commitment played a role in significantly reducing their intention to leave. The findings of the study provide practical implications for enhancing diversity management and organizational commitment, including instituting more participative decision-making structures and processes, and creating more accessible organizational information networks.

Suggested Citation

  • Hwang, Jeongha & Hopkins, Karen M., 2015. "A structural equation model of the effects of diversity characteristics and inclusion on organizational outcomes in the child welfare workforce," Children and Youth Services Review, Elsevier, vol. 50(C), pages 44-52.
    • Handle: RePEc:eee:cysrev:v:50:y:2015:i:c:p:44-52
    DOI: 10.1016/j.childyouth.2015.01.012
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    References listed on IDEAS

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    1. Hopkins, Karen M. & Cohen-Callow, Amy & Kim, Hae Jung & Hwang, Jeongha, 2010. "Beyond intent to leave: Using multiple outcome measures for assessing turnover in child welfare," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1380-1387, October.
    2. Mor Barak, Michalle E. & Levin, Amy & Nissly, Jan A. & Lane, Christianne J., 2006. "Why do they leave? Modeling child welfare workers' turnover intentions," Children and Youth Services Review, Elsevier, vol. 28(5), pages 548-577, May.
    3. Strand, Virginia C. & Spath, Robin & Bosco-Ruggiero, Stephanie, 2010. "So you have a stable child welfare workforce -- What's next?," Children and Youth Services Review, Elsevier, vol. 32(3), pages 338-345, March.
    4. Kruzich, Jean M. & Mienko, Joseph A. & Courtney, Mark E., 2014. "Individual and work group influences on turnover intention among public child welfare workers: The effects of work group psychological safety," Children and Youth Services Review, Elsevier, vol. 42(C), pages 20-27.
    5. Boyas, Javier & Wind, Leslie H., 2010. "Employment-based social capital, job stress, and employee burnout: A public child welfare employee structural model," Children and Youth Services Review, Elsevier, vol. 32(3), pages 380-388, March.
    6. Smith, Brenda D., 2005. "Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value," Children and Youth Services Review, Elsevier, vol. 27(2), pages 153-169, February.
    7. Williams, Sharon E. & Nichols, Quienton l. & Kirk, Alan & Wilson, Takeisha, 2011. "A recent look at the factors influencing workforce retention in public child welfare," Children and Youth Services Review, Elsevier, vol. 33(1), pages 157-160, January.
    8. Faller, Kathleen Coulborn & Grabarek, Marguerite & Ortega, Robert M., 2010. "Commitment to child welfare work: What predicts leaving and staying?," Children and Youth Services Review, Elsevier, vol. 32(6), pages 840-846, June.
    9. Lee, Joohee & Forster, Michael & Rehner, Tim, 2011. "The retention of public child welfare workers: The roles of professional organizational culture and coping strategies," Children and Youth Services Review, Elsevier, vol. 33(1), pages 102-109, January.
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    Cited by:

    1. Yang-Chun Fang & Jia-Yan Chen & Xu-Dong Zhang & Xin-Xing Dai & Fu-Sheng Tsai, 2020. "The Impact of Inclusive Talent Development Model on Turnover Intention of New Generation Employees: The Mediation of Work Passion," IJERPH, MDPI, vol. 17(17), pages 1-17, August.
    2. Wolfgruber, Daniel & Einwiller, Sabine & Brockhaus, J., 2021. "Let's talk about diversity & inclusion: Fostering an inclusive work environment through communication," Communication Insights 11, Academic Society for Management & Communication – An initiative of the Günter Thiele Foundation, Leipzig.
    3. Park, Taekyung & Pierce, Barbara, 2020. "Impacts of transformational leadership on turnover intention of child welfare workers," Children and Youth Services Review, Elsevier, vol. 108(C).
    4. Laura Dobusch, 2021. "The inclusivity of inclusion approaches: A relational perspective on inclusion and exclusion in organizations," Gender, Work and Organization, Wiley Blackwell, vol. 28(1), pages 379-396, January.
    5. Ahn, Haksoon & Keyser, Daniel & Hayward-Everson, R. Anna, 2016. "A multi-level analysis of individual and agency effects on implementation of family-centered practice in child welfare," Children and Youth Services Review, Elsevier, vol. 69(C), pages 11-18.

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