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A recent look at the factors influencing workforce retention in public child welfare

Author

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  • Williams, Sharon E.
  • Nichols, Quienton l.
  • Kirk, Alan
  • Wilson, Takeisha

Abstract

Consistency of services to children and their families continues to be an ongoing problem in public child welfare agencies. Worker turnover is high, thus affecting the availability of a well trained, experienced workforce. It is critical that we continue to explore the factors associated with worker turnover and retention in public child welfare agencies. Such knowledge will allow us to determine the needs of workers, administrators, and the agency in general, in an effort to create an environment that will result in worker retention, and a better quality of services. Children and their families will be major benefactors of such knowledge as the consistency and quality of services will be enhanced. Existing research has found that outcomes for families and children are affected by the workload and training of frontline workers, and organizational characteristics (GAO, 2003, NASW, 2004, and Milner, 2003). This study describes personal and organizational factors relative to worker retention for public child welfare workers in the northwest corridor of Georgia.

Suggested Citation

  • Williams, Sharon E. & Nichols, Quienton l. & Kirk, Alan & Wilson, Takeisha, 2011. "A recent look at the factors influencing workforce retention in public child welfare," Children and Youth Services Review, Elsevier, vol. 33(1), pages 157-160, January.
    • Handle: RePEc:eee:cysrev:v:33:y:2011:i:1:p:157-160
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    Cited by:

    1. Smith, Richard J. & Clark, Sherrill J., 2011. "Does job resource loss reduce burnout and job exit for professionally trained social workers in child welfare?," Children and Youth Services Review, Elsevier, vol. 33(10), pages 1950-1959, October.
    2. Potter, Cathryn C. & Leake, Robin & Longworth-Reed, Laricia & Altschul, Inna & Rienks, Shauna, 2016. "Measuring organizational health in child welfare agencies," Children and Youth Services Review, Elsevier, vol. 61(C), pages 31-39.
    3. Pharris, Angela B. & Munoz, Ricky T. & Hellman, Chan M., 2022. "Hope and resilience as protective factors linked to lower burnout among child welfare workers," Children and Youth Services Review, Elsevier, vol. 136(C).
    4. Scannapieco, Maria & Hegar, Rebecca L. & Connell-Carrick, Kelli, 2012. "Professionalization in public child welfare: Historical context and workplace outcomes for social workers and non-social workers," Children and Youth Services Review, Elsevier, vol. 34(11), pages 2170-2178.
    5. Hwang, Jeongha & Hopkins, Karen M., 2015. "A structural equation model of the effects of diversity characteristics and inclusion on organizational outcomes in the child welfare workforce," Children and Youth Services Review, Elsevier, vol. 50(C), pages 44-52.
    6. Johnco, Carly & Salloum, Alison & Olson, Kayla R. & Edwards, LaTishia M., 2014. "Child Welfare Workers’ Perspectives on Contributing Factors to Retention and Turnover: Recommendations for Improvement," Children and Youth Services Review, Elsevier, vol. 47(P3), pages 397-407.
    7. Cross, Theodore P. & Chiu, Yu-Ling & Havig, Kirsten & Lee, Laura & Tran, Steve P., 2021. "Evaluation of a simulation training program for new child protection investigators: A survey of investigators in the field," Children and Youth Services Review, Elsevier, vol. 131(C).
    8. Burns, Desirée D. & Langenderfer-Magruder, Lisa & Yelick, Anna & Wilke, Dina J., 2023. "What else is there to say? Reflections of newly-hired child welfare workers by retention status," Children and Youth Services Review, Elsevier, vol. 144(C).
    9. Edwards, Frank & Wildeman, Christopher, 2018. "Characteristics of the front-line child welfare workforce," Children and Youth Services Review, Elsevier, vol. 89(C), pages 13-26.
    10. Griffiths, Austin & Royse, David & Culver, Kalee & Piescher, Kristine & Zhang, Yanchen, 2017. "Who stays, who goes, who knows? A state-wide survey of child welfare workers," Children and Youth Services Review, Elsevier, vol. 77(C), pages 110-117.
    11. Zeitlin, Wendy & Augsberger, Astraea & Auerbach, Charles & McGowan, Brenda, 2014. "A mixed-methods study of the impact of organizational culture on workforce retention in child welfare," Children and Youth Services Review, Elsevier, vol. 38(C), pages 36-43.

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    Keywords

    Retention Public child welfare;

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