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Strategies for warranty service in a dual-channel supply chain with value-added service competition

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Cited by:

  1. Xin, Baogui & Song, Yaping & Xie, Lei, 2024. "Dynamic pricing and service customization strategy for IoT-based smart products," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
  2. Xiangping Wang & Ivan Kai Wai Lai & Huajun Tang & Chuan Pang, 2022. "Coordination Analysis of Sustainable Dual-Channel Tourism Supply Chain with the Consideration of the Effect of Service Quality," Sustainability, MDPI, vol. 14(11), pages 1-24, May.
  3. Weihua Liu & Shangsong Long & Yanjie Liang & Jinkun Wang & Shuang Wei, 2023. "The influence of leadership and smart level on the strategy choice of the smart logistics platform: a perspective of collaborative innovation participation," Annals of Operations Research, Springer, vol. 324(1), pages 893-935, May.
  4. Hu, Yihong & Qu, Shengnan & Li, Guo & Sethi, Suresh P., 2021. "Power structure and channel integration strategy for online retailers," European Journal of Operational Research, Elsevier, vol. 294(3), pages 951-964.
  5. Takuya Nakata & Sinan Chen & Masahide Nakamura, 2022. "Uni-Messe: Unified Rule-Based Message Delivery Service for Efficient Context-Aware Service Integration," Energies, MDPI, vol. 15(5), pages 1-18, February.
  6. Wei, Jie & Chang, Meijing, 2023. "Are price matching and logistics service enhancement always effective strategies for improving profitability?," European Journal of Operational Research, Elsevier, vol. 307(1), pages 103-115.
  7. Xin Guo & Kai Gao & Shanshan Wang, 2024. "Share or not share: the optimal logistics service strategy in a dual-channel e-commerce supply chain," Electronic Commerce Research, Springer, vol. 24(4), pages 2755-2801, December.
  8. Wang, Huan & Wang, Daao & Fang, Zhigeng & Zeng, Xiao-Jun, 2024. "Impacts of inspection errors and warranty costs on a complex product supply chain under different development modes," International Journal of Production Economics, Elsevier, vol. 272(C).
  9. T. M. Rofin & Sreejith Alathur, 2024. "Optimal online channel configuration for a Manufacturer under price and lead time-sensitive demand," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 23(2), pages 121-139, April.
  10. Ran Gu & Yifan Zhao & Enhui Ding & Shigui Ma, 2025. "Research on Dynamic Decision-Making of Shared Supply Chain Considering Multi-Agent Altruistic Preferences," Mathematics, MDPI, vol. 13(9), pages 1-27, May.
  11. Liu, Mengqi & Liang, Ke & Perera, Sandun & Huang, Rui & Ghose, Sanjoy, 2022. "Game theoretical analysis of service effort timing scheme strategies in dual-channel supply chains," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 158(C).
  12. Pi, Zhenyang & Fang, Weiguo & Perera, Sandun C. & Zhang, Baofeng, 2022. "Enhancing the online buyer perception of consumer experience products in a dual-channel supply chain: A new role of free-riding," International Journal of Production Economics, Elsevier, vol. 253(C).
  13. Wenhui Zhao & Jibin Ma & Zhanyang Wang & Youting Li & Weishi Zhang, 2022. "Potential Hydrogen Market: Value-Added Services Increase Economic Efficiency for Hydrogen Energy Suppliers," Sustainability, MDPI, vol. 14(8), pages 1-18, April.
  14. Shiming Yi & Liying Yu & Ziyuan Zhang, 2020. "Research on Pricing Strategy of Dual-Channel Supply Chain Based on Customer Value and Value-Added Service," Mathematics, MDPI, vol. 9(1), pages 1-19, December.
  15. Guangmei Cao & Yuesen Wang & Honghu Gao & Hao Liu & Haibin Liu & Zhigang Song & Yuqing Fan, 2023. "Coordination Decision-Making for Intelligent Transformation of Logistics Services under Capital Constraint," Sustainability, MDPI, vol. 15(6), pages 1-25, March.
  16. Yuyang Tan & Chunxiang Guo & Dong Cai, 2023. "Value‐added service decision and coordination under fresh produce e‐commerce considering order cancelation," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(4), pages 2199-2210, June.
  17. Huang, Hongfu & Liu, Feng & Zhang, Peng, 2021. "To outsource or not to outsource? Warranty service provision strategies considering competition, costs and reliability," International Journal of Production Economics, Elsevier, vol. 242(C).
  18. Yucai Wu & Jiguang Wang & Lu Chen, 2021. "Optimization and Decision of Supply Chain Considering Negative Spillover Effect and Service Competition," Sustainability, MDPI, vol. 13(4), pages 1-20, February.
  19. Mengqi Liu & Yueli Zhao & Rui Huang & Sandun Perera, 2023. "Vertical value-added cost information sharing in a supply chain," Annals of Operations Research, Springer, vol. 329(1), pages 781-814, October.
  20. Wang, Di & Liu, Weihua & Shen, Xinran & Wei, Wanying, 2019. "Service order allocation under uncertain demand: Risk aversion, peer competition, and relationship strength," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 130(C), pages 293-311.
  21. Tianjian Yang & Chunmei Li & Xiongping Yue & Beibei Zhang, 2022. "Decisions for Blockchain Adoption and Information Sharing in a Low Carbon Supply Chain," Mathematics, MDPI, vol. 10(13), pages 1-23, June.
  22. Zhang, Guangming & Dai, Gengxin & Sun, Hao & Zhang, Guitao & Yang, Zhilin, 2020. "Equilibrium in supply chain network with competition and service level between channels considering consumers' channel preferences," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).
  23. Zheng, Zhijun & Li, Gang & Cheng, T.C.E & Wu, Feng, 2022. "Offline supplementary service strategies for the online marketplace: Third-party service or marketplace service?," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).
  24. Stephen Kelly & Daniel Chicksand, 2024. "A Critical Exploration of Bargaining in Purchasing and Supply Management: A Systematic Literature Review," Group Decision and Negotiation, Springer, vol. 33(3), pages 617-646, June.
  25. Bin Cao & Qingyu Zhang & Mei Cao, 2022. "Optimizing Hybrid-Channel Supply Chains with Promotional Effort and Differential Product Quality: A Game-Theoretic Analysis," Mathematics, MDPI, vol. 10(11), pages 1-21, May.
  26. Sun, Mingyao & Ng, Chi To & Yang, Liu & Zhang, Tianhua, 2024. "Optimal after-sales service offering strategy: Additive manufacturing, traditional manufacturing, or hybrid?," International Journal of Production Economics, Elsevier, vol. 268(C).
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