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Effectiveness of Reputation in Contracting for Customized Production: Evidence from Online Labor Markets

Citations

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Cited by:

  1. Francesca Bellesia & Elisa Mattarelli & Fabiola Bertolotti, 2023. "Algorithms and their Affordances: How Crowdworkers Manage Algorithmic Scores in Online Labour Markets," Journal of Management Studies, Wiley Blackwell, vol. 60(1), pages 1-37, January.
  2. Hongchang Wang & Benjamin Williams & Karen Xie & Wei Chen, 2024. "Quality Differentiation and Matching Performance in Peer-to-Peer Markets: Evidence from Airbnb Plus," Management Science, INFORMS, vol. 70(7), pages 4260-4282, July.
  3. Diana Tran Nhat & Laura Thäter & Timm Teubner, 2024. "The duality of reputation portability: Investigating the demand effect of imported ratings across online labor markets," Electronic Markets, Springer;IIM University of St. Gallen, vol. 34(1), pages 1-21, December.
  4. Zhong, Qiming & Zhou, Li & Zhang, Jie & Ji, Ting, 2025. "The inverted U-shape of consumer reviews and conversion rates: The moderating role of store longevity and transaction volume on service-selling platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  5. Lingfeng Dong & Ting Ji & Jie Zhang, 2022. "Effects of Conversation Politeness on Hiring Decision in Online Labor Markets: An Inverted U-Shaped Relationship Exploration," Sustainability, MDPI, vol. 14(22), pages 1-11, November.
  6. Brosig-Koch, Jeannette & Heinrich, Timo & Sterner, Martin, 2023. "Bilateral communication in procurement auctions," MPRA Paper 117612, University Library of Munich, Germany.
  7. Auyon Siddiq & Niuniu Zhang, 2026. "Human Capital, AI, and Labor Commoditization," Papers 2606.21880, arXiv.org, revised Jun 2026.
  8. Xunyi Wang & Yu-Wei Lin & Wencui Han & Liangfei Qiu, 2026. "When Gig Workers No Longer Gig: The Impact of California Assembly Bill 5 on the Online Labor Market," Information Systems Research, INFORMS, vol. 37(2), pages 1337-1350, June.
  9. Irfan Kanat & Yili Hong & T. S. Raghu, 2018. "Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis," Information Systems Research, INFORMS, vol. 29(4), pages 893-909, December.
  10. Yili Hong & Jing Peng & Gordon Burtch & Ni Huang, 2021. "Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets," Information Systems Research, INFORMS, vol. 32(3), pages 786-800, September.
  11. Panos Constantinides & Ola Henfridsson & Geoffrey G. Parker, 2018. "Introduction—Platforms and Infrastructures in the Digital Age," Information Systems Research, INFORMS, vol. 29(2), pages 381-400, June.
  12. Jiaru Bai & Qiang Gao & Paulo Goes & Mingfeng Lin, 2026. "All That Glitters Is Not Gold: The Impact of Certification Test Costs in Online Labor Markets," Information Systems Research, INFORMS, vol. 37(1), pages 236-258, March.
  13. Dong, Lingfeng & Wang, Jiaying & Tok, Sin You & Tu, Yu & Li, Ou, 2025. "Strategic configuration of platform functionalities in service-selling Platforms: The role of price position and reputation," Journal of Retailing and Consumer Services, Elsevier, vol. 86(C).
  14. Navid Mojir & Sriya Anbil, 2025. "The Value of Professional Ties in B2B Markets," Marketing Science, INFORMS, vol. 44(5), pages 1058-1081, September.
  15. Jin Liu & Xingchen Xu & Xi Nan & Yongjun Li & Yong Tan, 2023. ""Generate" the Future of Work through AI: Empirical Evidence from Online Labor Markets," Papers 2308.05201, arXiv.org, revised Jun 2026.
  16. Haruvy, Ernan & Heinrich, Timo & Walker, Matthew J., 2026. "A Foot in the Door: Seller Preferences for Surcharges," MPRA Paper 127601, University Library of Munich, Germany.
  17. Jiaming Liu & Hongyang Wang, 2025. "Impact of personal information and reputation system on gig workers’ employment status: an interpretable machine learning-based approach," Journal of Computational Social Science, Springer, vol. 8(3), pages 1-40, August.
  18. Dong, Lingfeng & Wu, Zhenwei & Ji, Ting & Tu, Yu, 2024. "Informing or persuading? Unveiling the complex dynamics of live chat in online labor markets," Journal of Retailing and Consumer Services, Elsevier, vol. 80(C).
  19. repec:osf:socarx:q8a96_v1 is not listed on IDEAS
  20. Gordon Burtch & Yili Hong & Senthil Kumar, 2021. "When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1565-1582, June.
  21. Li, Zhipeng & Zhou, Xiaoyu & Huang, Shoujun, 2021. "Managing skill certification in online outsourcing platforms: A perspective of buyer-determined reverse auctions," International Journal of Production Economics, Elsevier, vol. 238(C).
  22. Dandan Qiao & Huaxia Rui & Qian Xiong, 2023. "AI and Jobs: Has the Inflection Point Arrived? Evidence from an Online Labor Platform," Papers 2312.04180, arXiv.org, revised Dec 2025.
  23. Fabian Braesemann & Fabian Stephany & Ole Teutloff & Otto Kässi & Mark Graham & Vili Lehdonvirta, 2022. "The global polarisation of remote work," PLOS ONE, Public Library of Science, vol. 17(10), pages 1-22, October.
  24. Mourelatos, Evangelos, 2021. "Personality and Ethics on Online Labor Markets: How mood influences ethical perceptions," EconStor Preprints 244735, ZBW - Leibniz Information Centre for Economics.
  25. Kazakova, E. & Sandomirskaia, M. & Suvorov, A. & Khazhgerieva, A. & Shavshin, R., 2023. "Platforms, online labor markets, and crowdsourcing. Part 1. Traditional online labor market," Journal of the New Economic Association, New Economic Association, vol. 60(3), pages 120-148.
  26. Li, Yaoqin, 2024. "Linking labor with capital: How employee friendly treatment impact trade credit availability," Pacific-Basin Finance Journal, Elsevier, vol. 87(C).
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