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IT Outsourcing Success: A Psychological Contract Perspective

Citations

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Cited by:

  1. Ravi Bapna & Alok Gupta & Gautam Ray & Shweta Singh, 2016. "Research Note —IT Outsourcing and the Impact of Advisors on Clients and Vendors," Information Systems Research, INFORMS, vol. 27(3), pages 636-647.
  2. Mírian Oliveira & Kaytson Hartung & Marcelo Wendling, 2010. "Outsourcing And Offshore: An Analysis Of The Academic Literature," Portuguese Journal of Management Studies, ISEG, Universidade de Lisboa, vol. 0(2), pages 215-234.
  3. Susanna Gallani & Ranjani Krishnan & Eric J. Marinich & Michael D. Shields, 2019. "Budgeting, Psychological Contracts, and Budgetary Misreporting," Management Science, INFORMS, vol. 67(6), pages 2924-2945, June.
  4. Anjana Susarla, 2012. "Contractual Flexibility, Rent Seeking, and Renegotiation Design: An Empirical Analysis of Information Technology Outsourcing Contracts," Management Science, INFORMS, vol. 58(7), pages 1388-1407, July.
  5. Omar S. Itani & Fernando Jaramillo & Larry Chonko, 2019. "Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics," Journal of Business Ethics, Springer, vol. 156(2), pages 417-438, May.
  6. Krishnan S. Anand & Manu Goyal, 2019. "Ethics, Bounded Rationality, and IP Sharing in IT Outsourcing," Management Science, INFORMS, vol. 65(11), pages 5252-5267, November.
  7. Stuart Read & Stefan Michel & Jan H. Schumann & Kumar Rakesh Ranjan, 2019. "Pricing co-created value: an integrative framework and research agenda," AMS Review, Springer;Academy of Marketing Science, vol. 9(3), pages 155-183, December.
  8. Kaulio, Matti, 2013. "A Psychological Contract Perspective on R&D Alliance Projects: Learning from a Close-to-Failing Case," INDEK Working Paper Series 2013/3, Royal Institute of Technology, Department of Industrial Economics and Management.
  9. Matthias Sebastian Rüdiger & David Antons & Torsten-Oliver Salge, 2021. "The explanatory power of citations: a new approach to unpacking impact in science," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(12), pages 9779-9809, December.
  10. Sandeep Rustagi & William R. King & Laurie J. Kirsch, 2008. "Predictors of Formal Control Usage in IT Outsourcing Partnerships," Information Systems Research, INFORMS, vol. 19(2), pages 126-143, June.
  11. Bobby Swar & Junghoon Moon & Junyoung Oh & Cheul Rhee, 2012. "Determinants of relationship quality for IS/IT outsourcing success in public sector," Information Systems Frontiers, Springer, vol. 14(2), pages 457-475, April.
  12. Romona Sewpersad & Shaun Ruggunan & Jamila K. Adam & Suresh Babu Naidu Krishna, 2019. "The Impact of the Psychological Contract on Academics," SAGE Open, , vol. 9(2), pages 21582440198, April.
  13. Robin L. Wakefield & Dorothy E. Leidner & Gary Garrison, 2008. "Research Note ---A Model of Conflict, Leadership, and Performance in Virtual Teams," Information Systems Research, INFORMS, vol. 19(4), pages 434-455, December.
  14. Jae-Nam Lee & Minh Q. Huynh & Rudy Hirschheim, 2008. "An integrative model of trust on IT outsourcing: Examining a bilateral perspective," Information Systems Frontiers, Springer, vol. 10(2), pages 145-163, April.
  15. Irfan Kanat & Yili Hong & T. S. Raghu, 2018. "Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis," Information Systems Research, INFORMS, vol. 29(4), pages 893-909, December.
  16. Kwangsu Cho & Sehee Han & Ting-Ting Rachel Chung & Patrick J. Bateman, 2017. "The Influence of an Integrated View of Source’s Expertise on Knowledge Transfer," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-18, December.
  17. Caniato, Federico & Elia, Stefano & Luzzini, Davide & Piscitello, Lucia & Ronchi, Stefano, 2015. "Location drivers, governance model and performance in service offshoring," International Journal of Production Economics, Elsevier, vol. 163(C), pages 189-199.
  18. Peng, Zeyu & Sun, Yongqiang & Guo, Xitong, 2018. "Antecedents of employees’ extended use of enterprise systems: An integrative view of person, environment, and technology," International Journal of Information Management, Elsevier, vol. 39(C), pages 104-120.
  19. Ravi Bapna & Anitesh Barua & Deepa Mani & Amit Mehra, 2010. "Research Commentary ---Cooperation, Coordination, and Governance in Multisourcing: An Agenda for Analytical and Empirical Research," Information Systems Research, INFORMS, vol. 21(4), pages 785-795, December.
  20. Claussen, Jörg & Kretschmer, Tobias & Khashabi, Pooyan & Seifried, Mareike, 2020. "Two to tango? Psychological contract breach in online labor markets," ZEW Discussion Papers 20-078, ZEW - Leibniz Centre for European Economic Research.
  21. Liu, Shan & Deng, Zhaohua, 2015. "How environment risks moderate the effect of control on performance in information technology projects: Perspectives of project managers and user liaisons," International Journal of Information Management, Elsevier, vol. 35(1), pages 80-97.
  22. Yuanyuan Chen & Anandhi Bharadwaj, 2009. "An Empirical Analysis of Contract Structures in IT Outsourcing," Information Systems Research, INFORMS, vol. 20(4), pages 484-506, December.
  23. Ravi Bapna & Alok Gupta & Gautam Ray & Shweta Singh, 2023. "Single-Sourcing vs. Multisourcing: An Empirical Analysis of Large Information Technology Outsourcing Arrangements," Information Systems Research, INFORMS, vol. 34(3), pages 1109-1130, September.
  24. Debabrata Dey & Ming Fan & Conglei Zhang, 2010. "Design and Analysis of Contracts for Software Outsourcing," Information Systems Research, INFORMS, vol. 21(1), pages 93-114, March.
  25. Susanna Gallani & Ranjani Krishnan & Eric J. Marinich & Michael D. Shields, 2015. "Budgeting, Psychological Contracts, and Budgetary Misreporting," Harvard Business School Working Papers 16-017, Harvard Business School, revised Jan 2018.
  26. Nils Urbach & Tobias Würz, 2012. "How to Steer the IT Outsourcing Provider," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 4(5), pages 247-259, October.
  27. Callaghan, Claire, 2014. "Good times and bad: Client and vendor insights on ITO relationship quality," MBA Research Papers 14682, Victoria University of Wellington, School of Management.
  28. Kim, Yong Jin & Lee, Jong Man & Koo, Chulmo & Nam, Kichan, 2013. "The role of governance effectiveness in explaining IT outsourcing performance," International Journal of Information Management, Elsevier, vol. 33(5), pages 850-860.
  29. Anjana Susarla & Ramanath Subramanyam & Prasanna Karhade, 2010. "Contractual Provisions to Mitigate Holdup: Evidence from Information Technology Outsourcing," Information Systems Research, INFORMS, vol. 21(1), pages 37-55, March.
  30. Sukruth Suresh & T. Ravichandran, 2022. "Value Gains in Business Process Outsourcing: The Vendor Perspective," Information Systems Frontiers, Springer, vol. 24(2), pages 677-690, April.
  31. Carol Hsu & Jae-Nam Lee & Yulin Fang & Detmar W. Straub & Ning Su & Hyun-Sun Ryu, 2022. "The Role of Vendor Legitimacy in IT Outsourcing Performance: Theory and Evidence," Information Systems Research, INFORMS, vol. 33(1), pages 337-361, March.
  32. Bertschek, Irene & Niebel, Thomas & Ohnemus, Jörg & Rasel, Fabienne & Saam, Marianne & Schulte, Patrick & Schleife, Katrin & Stiehler, Andreas & Ortwein, Tobias & Heinzl, Armin & Nöhren, Marko, 2014. "Produktivität IT-basierter Dienstleistungen: Wie kann man sie messen und steuern?," ZEW Dokumentationen 14-02, ZEW - Leibniz Centre for European Economic Research.
  33. Paul A. Pavlou & David Gefen, 2005. "Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role," Information Systems Research, INFORMS, vol. 16(4), pages 372-399, December.
  34. Mingfeng Lin & Yong Liu & Siva Viswanathan, 2018. "Effectiveness of Reputation in Contracting for Customized Production: Evidence from Online Labor Markets," Management Science, INFORMS, vol. 64(1), pages 345-359, January.
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