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The importance of user perspective in the evolution of MaaS

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  1. Matthias N. Sweet & Kailey Laidlaw, 2020. "No longer in the driver’s seat: How do affective motivations impact consumer interest in automated vehicles?," Transportation, Springer, vol. 47(5), pages 2601-2634, October.
  2. Rodrigo Gandia & Fabio Antonialli & Julia Oliveira & Joel Sugano & Isabelle Nicolaï & Izabela Cardoso Oliveira, 2021. "Willingness to use MaaS in a developing country," Post-Print hal-03687590, HAL.
  3. Lopez-Carreiro, Iria & Monzon, Andres & Lopez, Elena & Lopez-Lambas, Maria Eugenia, 2020. "Urban mobility in the digital era: An exploration of travellers' expectations of MaaS mobile-technologies," Technology in Society, Elsevier, vol. 63(C).
  4. Liljamo, Timo & Liimatainen, Heikki & Pöllänen, Markus & Utriainen, Roni, 2020. "People’s current mobility costs and willingness to pay for Mobility as a Service offerings," Transportation Research Part A: Policy and Practice, Elsevier, vol. 136(C), pages 99-119.
  5. Hensher, David A. & Mulley, Corinne & Nelson, John D., 2023. "What is an ideal (Utopian) mobility as a service (MaaS) framework? A communication note," Transportation Research Part A: Policy and Practice, Elsevier, vol. 172(C).
  6. Panagiotis Georgakis & Adel Almohammad & Efthimios Bothos & Babis Magoutas & Kostantina Arnaoutaki & Gregoris Mentzas, 2020. "Heuristic-Based Journey Planner for Mobility as a Service (MaaS)," Sustainability, MDPI, vol. 12(23), pages 1-25, December.
  7. Rodrigo Gandia & Julia Oliveira & Fabio Antonialli & Joel Sugano & Isabelle Nicolaï & Izabela Cardoso Oliveira, 2019. "Consumer Predisposition And Behavior Towards Mobility-As-A-Service Among University Students In A Developing Country," Post-Print halshs-03687634, HAL.
  8. Ali, Nazam & Sagmanli, Seda Sucu & Ouelhadj, Djamila & Dadashzadeh, Nima & Woods, Lee & Fletcher, Graham, 2025. "Monitoring and evaluation of travel behaviour change in mobility-as-a-service (MaaS) trials: Insights from a longitudinal study," Transport Policy, Elsevier, vol. 171(C), pages 996-1011.
  9. Lopez-Carreiro, Iria & Monzon, Andres & Lopez-Lambas, Maria E., 2021. "Comparison of the willingness to adopt MaaS in Madrid (Spain) and Randstad (The Netherlands) metropolitan areas," Transportation Research Part A: Policy and Practice, Elsevier, vol. 152(C), pages 275-294.
  10. Militão, Aitan M. & Q. Ho, Chinh & Nelson, John D., 2025. "Mobility-as-a-service and travel behaviour change: How multimodal bundles reshape our travel choices," Transportation Research Part A: Policy and Practice, Elsevier, vol. 191(C).
  11. Ho, Chinh Q. & Tirachini, Alejandro, 2024. "Mobility-as-a-Service and the role of multimodality in the sustainability of urban mobility in developing and developed countries," Transport Policy, Elsevier, vol. 145(C), pages 161-176.
  12. Storme, Tom & De Vos, Jonas & De Paepe, Leen & Witlox, Frank, 2020. "Limitations to the car-substitution effect of MaaS. Findings from a Belgian pilot study," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 196-205.
  13. Amparo Moyano & Carlos Tejero-Beteta & Santos Sánchez-Cambronero, 2023. "Mobility-as-a-Service (MaaS) and High-Speed Rail Operators: Do Not Let the Train Pass!," Sustainability, MDPI, vol. 15(11), pages 1-19, May.
  14. Beata Chmiel & Barbara Pawlowska & Agnieszka Szmelter-Jarosz, 2023. "Mobility-as-a-Service as a Catalyst for Urban Transport Integration in Conditions of Uncertainty," Energies, MDPI, vol. 16(4), pages 1-24, February.
  15. Kim, Eui-Jin & Kim, Youngseo & Jang, Sunghoon & Kim, Dong-Kyu, 2021. "Tourists’ preference on the combination of travel modes under Mobility-as-a-Service environment," Transportation Research Part A: Policy and Practice, Elsevier, vol. 150(C), pages 236-255.
  16. Mulley, Corinne & Nelson, John D. & Ho, Chinh & Hensher, David A., 2023. "MaaS in a regional and rural setting: Recent experience," Transport Policy, Elsevier, vol. 133(C), pages 75-85.
  17. Hirschhorn, Fabio & Paulsson, Alexander & Sørensen, Claus H. & Veeneman, Wijnand, 2019. "Public transport regimes and mobility as a service: Governance approaches in Amsterdam, Birmingham, and Helsinki," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 178-191.
  18. Orozco-Fontalvo, Mauricio & Soares Lopes, André & Vale, David & Moura, Filipe, 2024. "IMPReSS: A comprehensive method to classify MaaS systems," Transport Policy, Elsevier, vol. 155(C), pages 234-241.
  19. Hensher, David A. & Ho, Chinh Q. & Reck, Daniel J., 2021. "Corrigendum to “Mobility as a service and private car use: Evidence from the sydney MaaS trial” [Transp. Res. Part A 145 (2021) 17–33]," Transportation Research Part A: Policy and Practice, Elsevier, vol. 149(C), pages 226-226.
  20. Hensher, David A. & Nelson, John D., 2025. "Do integrated mobility services have a future? The neglected role of non-mobility service providers: Challenges, and opportunities to extract sustainable transport outcomes," Transport Policy, Elsevier, vol. 163(C), pages 348-357.
  21. Iria Lopez-Carreiro & Andres Monzon & Elena Lopez, 2023. "MaaS Implications in the Smart City: A Multi-Stakeholder Approach," Sustainability, MDPI, vol. 15(14), pages 1-27, July.
  22. Manuel Rey-Moreno & Rafael Periáñez-Cristóbal & Arturo Calvo-Mora, 2022. "Reflections on Sustainable Urban Mobility, Mobility as a Service (MaaS) and Adoption Models," IJERPH, MDPI, vol. 20(1), pages 1-14, December.
  23. Bruzzone, Francesco & Cavallaro, Federico & Nocera, Silvio, 2025. "Accessibility potential of long-distance Mobility-as-a-Service," Transportation Research Part A: Policy and Practice, Elsevier, vol. 195(C).
  24. Chen, Ching-Fu & Fu, Chiang & Chen, Yu-Chun, 2023. "Exploring tourist preference for Mobility-as-a-Service (MaaS) – A latent class choice approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 174(C).
  25. Smith, Göran & Sørensen, Claus Hedegaard, 2023. "Public-private MaaS: Unchallenged assumptions and issues of conflict in Sweden," Research in Transportation Economics, Elsevier, vol. 99(C).
  26. Ho, Chinh Q. & Mulley, Corinne & Hensher, David A., 2020. "Public preferences for mobility as a service: Insights from stated preference surveys," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 70-90.
  27. Nikitas, Alexandros & Cotet, Corneliu & Vitel, Alexandra-Elena & Nikitas, Nikolaos & Prato, Carlo, 2024. "Transport stakeholders’ perceptions of Mobility-as-a-Service: A Q-study of cultural shift proponents, policy advocates and technology supporters," Transportation Research Part A: Policy and Practice, Elsevier, vol. 181(C).
  28. Kayikci, Yasanur & Kabadurmus, Ozgur, 2022. "Barriers to the adoption of the mobility-as-a-service concept: The case of Istanbul, a large emerging metropolis," Transport Policy, Elsevier, vol. 129(C), pages 219-236.
  29. Nikitas, Alexandros & Alyavina, Elena & Sadik, Chia & Michalakopoulou, Kalliopi, 2025. "Decoding mobility hubs: Opportunities and risks underpinning their introduction for the contexts of transport and the wider society," Journal of Transport Geography, Elsevier, vol. 127(C).
  30. Reck, Daniel J. & Hensher, David A. & Ho, Chinh Q., 2020. "MaaS bundle design," Transportation Research Part A: Policy and Practice, Elsevier, vol. 141(C), pages 485-501.
  31. Ho, Chinh Q. & Hensher, David A. & Reck, Daniel J. & Lorimer, Sam & Lu, Ivy, 2021. "MaaS bundle design and implementation: Lessons from the Sydney MaaS trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 149(C), pages 339-376.
  32. Bushell, James & Merkert, Rico & Beck, Matthew J., 2022. "Consumer preferences for operator collaboration in intra- and intercity transport ecosystems: Institutionalising platforms to facilitate MaaS 2.0," Transportation Research Part A: Policy and Practice, Elsevier, vol. 160(C), pages 160-178.
  33. Åsa Hult & Liisa Perjo & Göran Smith, 2021. "Shared Mobility in Rural Contexts: Organizational Insights from Five Mobility-as-a-Service Pilots in Sweden," Sustainability, MDPI, vol. 13(18), pages 1-17, September.
  34. Marc Schabka & Aurelia Kammerhofer & Valerie Batiajew & Maria Juschten, 2022. "Driving Forces and Barriers for the Implementation of Mobility Services in Austria—A Practitioner Perspective," Sustainability, MDPI, vol. 14(18), pages 1-26, September.
  35. Lyons, Glenn, 2020. "Walking as a service – Does it have legs?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 137(C), pages 271-284.
  36. Kriswardhana, Willy & Esztergár-Kiss, Domokos, 2023. "Exploring the aspects of MaaS adoption based on college students’ preferences," Transport Policy, Elsevier, vol. 136(C), pages 113-125.
  37. Zijlstra, Toon & Durand, Anne & Hoogendoorn-Lanser, Sascha & Harms, Lucas, 2020. "Early adopters of Mobility-as-a-Service in the Netherlands," Transport Policy, Elsevier, vol. 97(C), pages 197-209.
  38. Georgina Santos & Nikolay Nikolaev, 2021. "Mobility as a Service and Public Transport: A Rapid Literature Review and the Case of Moovit," Sustainability, MDPI, vol. 13(7), pages 1-18, March.
  39. Cooper, Erin & Vanoutrive, Thomas, 2022. "Does MaaS address the challenges of multi-modal mothers? User perspectives from Brussels, Belgium," Transport Policy, Elsevier, vol. 127(C), pages 130-138.
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