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Strategizing Retailing in the New Technology Era

Citations

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Cited by:

  1. Kirk Plangger & Dhruv Grewal & Ko Ruyter & Catherine Tucker, 2022. "The future of digital technologies in marketing: A conceptual framework and an overview," Journal of the Academy of Marketing Science, Springer, vol. 50(6), pages 1125-1134, November.
  2. Rae Yule Kim, 2025. "Price promotion does not always work: online reviews, price-quality heuristics, and risk aversion," Electronic Commerce Research, Springer, vol. 25(6), pages 5075-5104, December.
  3. Noble, Stephanie M. & Mende, Martin & Grewal, Dhruv & Parasuraman, A., 2022. "The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution," Journal of Retailing, Elsevier, vol. 98(2), pages 199-208.
  4. Bonfrer, André & Chintagunta, Pradeep & Dhar, Sanjay, 2022. "Retail store formats, competition and shopper behavior: A Systematic review," Journal of Retailing, Elsevier, vol. 98(1), pages 71-91.
  5. Monika Imschloss & Martin Schwemmle, 2024. "Value creation in post-pandemic retailing: a conceptual framework and implications," Journal of Business Economics, Springer, vol. 94(6), pages 851-889, August.
  6. Schultz, Carsten D., 2025. "Reimagining retail: Technology at the frontline, across the value Chain, and toward sustainability," Journal of Retailing and Consumer Services, Elsevier, vol. 87(C).
  7. Idiano D’Adamo & Rocío González-Sánchez & Maria Sonia Medina-Salgado & Davide Settembre-Blundo, 2021. "E-Commerce Calls for Cyber-Security and Sustainability: How European Citizens Look for a Trusted Online Environment," Sustainability, MDPI, vol. 13(12), pages 1-17, June.
  8. Guillaume Do Vale & Isabelle Collin-Lachaud & Xavier Lecocq, 2025. "Resolving paradoxical tensions during business model innovation for sustainability in retailing: The role of the ecosystem," Post-Print hal-05586045, HAL.
  9. Philipp Brüggemann & Koen Pauwels, 2025. "How attitudes and purchases differ between also-online versus offline-only grocery shoppers in online and offline grocery shopping," Electronic Commerce Research, Springer, vol. 25(3), pages 1973-2009, June.
  10. Inma Rodríguez-Ardura & Antoni Meseguer-Artola & María-Ángeles García-Haro, 2025. "How hedonic strategies bring about customer engagement and value for e-retailers—A blended PLS-ANN analysis of the mediating effect of experiential value-in-use," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-19, December.
  11. Batsakis, Georgios & Theoharakis, Vasilis & Li, Chengguang & Konara, Palitha, 2023. "Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance," Journal of Retailing, Elsevier, vol. 99(3), pages 400-419.
  12. Gauri, Dinesh K. & Grewal, Dhruv, 2021. "Navigating the Retailing Frontier through Academic and Practitioner Collaboration," Journal of Retailing, Elsevier, vol. 97(1), pages 2-5.
  13. Sinemus, Kathrin & Zielke, Stephan & Dobbelstein, Thomas, 2025. "Improving consumer satisfaction through shopping app features: A Kano-based approach," Journal of Retailing and Consumer Services, Elsevier, vol. 85(C).
  14. Manis, K.T. & Madhavaram, Sreedhar, 2023. "AI-Enabled marketing capabilities and the hierarchy of capabilities: Conceptualization, proposition development, and research avenues," Journal of Business Research, Elsevier, vol. 157(C).
  15. Szocs, Courtney & Kim, Yeseul & Lim, Mikyoung & Mera, Christian Arroyo & Biswas, Dipayan, 2023. "The store of the future: Engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction," Journal of Retailing, Elsevier, vol. 99(4), pages 605-620.
  16. Do Vale, G. & Collin-Lachaud, Isabelle & Lecocq, Xavier, 2025. "Resolving paradoxical tensions during business model innovation for sustainability in retailing: The role of the ecosystem," Journal of Retailing, Elsevier, vol. 101(4), pages 564-582.
  17. Breugelmans, Els & Altenburg, Lina & Lehmkuhle, Felix & Krafft, Manfred & Lamey, Lien & Roggeveen, Anne L., 2023. "The Future of Physical Stores: Creating Reasons for Customers to Visit," Journal of Retailing, Elsevier, vol. 99(4), pages 532-546.
  18. Myriam Quinones & Ana M. Díaz-Martín & Mónica Gómez-Suárez, 2023. "Retail technologies that enhance the customer experience: a practitioner-centred approach," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 10(1), pages 1-8, December.
  19. Mohamad Nizam Ayof & Sitinor Wardatulaina Mohd Yusof & Mohd Nor Abd Muhaimin Mohd Yusof & Rosalina Torres Ortega, 2025. "The Role of Digital Transformation in Shaping Customer Satisfaction in Retailing," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(9), pages 9021-9030, September.
  20. V. Kumar & Philip Kotler & Ajay Kumar, 2026. "Transformative marketing strategies in the era of new-age technologies: Principles, plan, purpose, and practice," Journal of the Academy of Marketing Science, Springer, vol. 54(1), pages 1-27, February.
  21. Preyal Sanghvi & Pratima Shukla & Varimna Singh & Reshmi Menon, 2025. "Green Buying Behavior: A Shift Towards Sustainable Development," International Journal of Global Business and Competitiveness, Springer, vol. 20(1), pages 42-52, June.
  22. Hui-Ming Deanna Wang & Foo Nin Ho, 2023. "The Effects of Information Technology in Retailer Performance and Survival: The Case of Store-Based Retailers," SAGE Open, , vol. 13(4), pages 21582440231, December.
  23. Ritu Narang & Sonal Tiwari, 2025. "Role of Modern Technology in Unorganized Retail Sector," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(1), pages 1717-1744, March.
  24. Maria Petrescu & Anjala S. Krishen, 2021. "A tribute to our heroes and thoughts about collaborative relationships," Journal of Marketing Analytics, Palgrave Macmillan, vol. 9(2), pages 81-82, June.
  25. Gabel, Sebastian & Guhl, Daniel, 2022. "Comparing the effectiveness of rewards and individually targeted coupons in loyalty programs," Journal of Retailing, Elsevier, vol. 98(3), pages 395-411.
  26. Feng, Cong & Fay, Scott, 2022. "An empirical investigation of forward-looking retailer performance using parking lot traffic data derived from satellite imagery," Journal of Retailing, Elsevier, vol. 98(4), pages 633-646.
  27. Vaishnav, Bharat & Ray, Sourav, 2023. "A thematic exploration of the evolution of research in multichannel marketing," Journal of Business Research, Elsevier, vol. 157(C).
  28. Xueqin Wang & Yiik Diew Wong & Kum Fai Yuen, 2021. "Does COVID-19 Promote Self-Service Usage among Modern Shoppers? An Exploration of Pandemic-Driven Behavioural Changes in Self-Collection Users," IJERPH, MDPI, vol. 18(16), pages 1-22, August.
  29. Aric Rindfleisch & Nobuyuki Fukawa & Naoto Onzo, 2022. "Robots in retail: Rolling out the Whiz," AMS Review, Springer;Academy of Marketing Science, vol. 12(3), pages 238-244, December.
  30. Patrizia Gazzola & Daniele Grechi & Ilaria Martinelli & Roberta Pezzetti, 2022. "The Innovation of the Cashierless Store: A Preliminary Analysis in Italy," Sustainability, MDPI, vol. 14(4), pages 1-16, February.
  31. Xiong, Yanyan & Cui, Xue & Yu, Liuming, 2024. "Impact of COVID-19 pandemic on online consumption share: Evidence from China's mobile payment data," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  32. Vhatkar, Manjunath S. & Raut, Rakesh D. & Gokhale, Ravindra & Kumar, Mukesh & Akarte, Milind & Ghoshal, Sudishna, 2024. "Leveraging digital technology in retailing business: Unboxing synergy between omnichannel retail adoption and sustainable retail performance," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  33. Horáková, Julie & Uusitalo, Outi & Munnukka, Juha & Jokinen, Olga, 2022. "Does the digitalization of retailing disrupt consumers’ attachment to retail places?," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  34. Hashemi, Hossein & Rajabi, Reza & Brashear-Alejandro, Thomas G., 2022. "COVID-19 research in management: An updated bibliometric analysis," Journal of Business Research, Elsevier, vol. 149(C), pages 795-810.
  35. Gigliotti, Marina & Rizzi, Francesco, 2023. "Resilient shopping behaviours by change, not by chance: are disruptive events’ effects permanent?," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  36. Stijn Michielsen & Roel Gevaers & Wouter Dewulf, 2025. "A historical overview and analysis of e-commerce's milestones and its growing connection with air transport," Journal of Shipping and Trade, Springer, vol. 10(1), pages 1-35, December.
  37. Rahman, Syed Mahmudur & Carlson, Jamie & Gudergan, Siegfried P. & Wetzels, Martin & Grewal, Dhruv, 2022. "Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact," Journal of Retailing, Elsevier, vol. 98(4), pages 611-632.
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