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Collaborating to innovate: Effects on customer knowledge management and performance

Citations

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Cited by:

  1. Bin Sang & Nasrin Aghamohammadi & Rafidah Md Noor, 2024. "The Effects of Dynamic Strategy and Updating Network Structure Towards Customer Participation Innovation Performance," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 5480-5510, June.
  2. Amel Attour & Pierre Barbaroux, 2016. "The Role of Knowledge Processes in a Business Ecosystem's Lifecycle," Post-Print hal-03223699, HAL.
  3. Mariusz Niekurzak & Jerzy Mikulik, 2023. "Business Models in Terms of the Strategy for Sustainable Management in Economic Entities Taking into Account Energy Transformation," Energies, MDPI, vol. 16(11), pages 1-17, May.
  4. Adelaide Spio-Kwofie & Abdul -Aziz Ibn Musah & Hannah Opoku, 2024. "A Study of Small-Size Hotels in Ghana’s Entrepreneurial Orientation, Firms’ Resources, and Industry Forces on Business Performance," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(6), pages 3091-3110, June.
  5. Coluccia, Daniela & Dabić, Marina & Del Giudice, Manlio & Fontana, Stefano & Solimene, Silvia, 2020. "R&D innovation indicator and its effects on the market. An empirical assessment from a financial perspective," Journal of Business Research, Elsevier, vol. 119(C), pages 259-271.
  6. Miao, Yumeng & Du, Rong & Ou, Carol, 2022. "Guanxi circles and light entrepreneurship in social commerce : The roles of mass entrepreneurship climate and technology affordances," Other publications TiSEM f19a203f-abb6-4835-9c34-2, Tilburg University, School of Economics and Management.
  7. Amel Attour & Pierre Barbaroux, 2021. "The Role of Knowledge Processes in a Business Ecosystem’s Lifecycle," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(1), pages 238-255, March.
  8. Ho-Dac, Nga N., 2020. "The value of online user generated content in product development," Journal of Business Research, Elsevier, vol. 112(C), pages 136-146.
  9. Korapin Jirapong & Karina Cagarman & Laura von Arnim, 2021. "Road to Sustainability: University–Start-Up Collaboration," Sustainability, MDPI, vol. 13(11), pages 1-19, May.
  10. João M. Lopes & José Oliveira, 2022. "The New Times of Social Media Marketing in the B2B Framework," Businesses, MDPI, vol. 2(2), pages 1-12, April.
  11. Onamusi Abiodun Babatunde, 2020. "Knowledge Acquisition Capability, Strategic Response Capability, And Organizational Performance: A Mediation Analysis," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(3), pages 47-60, September.
  12. Vicente Guerola-Navarro & Hermenegildo Gil-Gomez & Raul Oltra-Badenes & Pedro Soto-Acosta, 2024. "Customer relationship management and its impact on entrepreneurial marketing: a literature review," International Entrepreneurship and Management Journal, Springer, vol. 20(2), pages 507-547, June.
  13. Olabode, Oluwaseun E. & Boso, Nathaniel & Hultman, Magnus & Leonidou, Constantinos N., 2022. "Big data analytics capability and market performance: The roles of disruptive business models and competitive intensity," Journal of Business Research, Elsevier, vol. 139(C), pages 1218-1230.
  14. Aleena Syed & Humna Sohail & Sarmad Ejaz & Hafiz Ahmed Ullah, 2020. "Direct and Indirect effect of Knowledge Management Practices on Firm Innovation via Knowledge Application," International Review of Management and Marketing, Econjournals, vol. 10(4), pages 110-118.
  15. Wissal Ben Arfi & Lubica Hikkerova, 2021. "Corporate entrepreneurship, product innovation, and knowledge conversion: the role of digital platforms," Small Business Economics, Springer, vol. 56(3), pages 1191-1204, February.
  16. Nagwan AlQershi & Sany Sanuri Mohd Mokhtar & Zakaria Abas, 2022. "The influence of structural capital on the relationship between CRM implementation and the performance of manufacturing SMEs," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(3), pages 1205-1218, June.
  17. Tomczyk, Przemysław & Doligalski, Tymoteusz & Zaborek, Piotr, 2016. "Does customer analysis affect firm performance? Quantitative evidence from the Polish insurance market," Journal of Business Research, Elsevier, vol. 69(9), pages 3652-3658.
  18. Ahmed Attia, 2023. "Effect of Sustainable Supply Chain Management and Customer Relationship Management on Organizational Performance in the Context of the Egyptian Textile Industry," Sustainability, MDPI, vol. 15(5), pages 1-16, February.
  19. Donnelly, Rory, 2019. "Aligning knowledge sharing interventions with the promotion of firm success: The need for SHRM to balance tensions and challenges," Journal of Business Research, Elsevier, vol. 94(C), pages 344-352.
  20. Constantin Bratianu & Dan Florin Stanescu & Rares Mocanu & Ruxandra Bejinaru, 2021. "Serial Multiple Mediation of the Impact of Customer Knowledge Management on Sustainable Product Innovation by Innovative Work Behavior," Sustainability, MDPI, vol. 13(22), pages 1-25, November.
  21. Hernández-Trasobares, Alejandro & Murillo-Luna, Josefina L., 2020. "The effect of triple helix cooperation on business innovation: The case of Spain," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
  22. Dabija, Dan-Cristian & Brătianu, Constantin & Dominici, Gandolfo & Vătămănescu, Elena-Mădălina, 2024. "Unveiling e-learning and knowledge sharing during the pandemic: From expert skills perception to student satisfaction," Technology in Society, Elsevier, vol. 77(C).
  23. Lyu, Chongchong & Yang, Jianjun & Zhang, Feng & Teo, Thompson S.H. & Mu, Tian, 2020. "How do knowledge characteristics affect firm’s knowledge sharing intention in interfirm cooperation? An empirical study," Journal of Business Research, Elsevier, vol. 115(C), pages 48-60.
  24. Haar, Jarrod & O'Kane, Conor & Cunningham, James A., 2022. "Firm-level antecedents and consequences of knowledge hiding climate," Journal of Business Research, Elsevier, vol. 141(C), pages 410-421.
  25. Shakir Hafeez & Li Lin Hong & Bilal Bin Saeed & Bilal Afsar, 2017. "Customer Knowledge Management as a Success Driver for Business in Mobile Sector of Pakistan," International Review of Management and Marketing, Econjournals, vol. 7(1), pages 1-14.
  26. Zhang, Xiaobin & Chu, Zhaofang & Ren, Lei & Xing, Jianguo, 2023. "Open innovation and sustainable competitive advantage: The role of organizational learning," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
  27. Stefano Denicolai & Antonella Zucchella & Federico Moretti, 2018. "Not So Similar After All: Exploring The Diversity Of Strategic Orientations For Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(04), pages 1-33, May.
  28. Weijia You & Hui Shu & Suyuan Luo, 2018. "Competition, cooperation, and performance: an empirical investigation of Chinese online sellers," Information Systems and e-Business Management, Springer, vol. 16(4), pages 743-760, November.
  29. Behzad Lak & Jalal Rezaeenour, 2017. "Effective Factors of Social Customer Knowledge Management (SCKM) in Organisations: Study of Electronic Service Providers in Iran," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(02), pages 1-24, June.
  30. Mona Jami Pour & Mahnaz Hosseinzadeh, 2021. "An integrated framework of change management for social CRM implementation," Information Systems and e-Business Management, Springer, vol. 19(1), pages 43-75, March.
  31. Wang, Liwen & Jin, Jason Lu & Zhou, Kevin Zheng & Li, Caroline Bingxin & Yin, Eden, 2020. "Does customer participation hurt new product development performance? Customer role, product newness, and conflict," Journal of Business Research, Elsevier, vol. 109(C), pages 246-259.
  32. Un, C. Annique & Rodríguez, Alicia, 2018. "Local and Global Knowledge Complementarity: R&D Collaborations and Innovation of Foreign and Domestic Firms," Journal of International Management, Elsevier, vol. 24(2), pages 137-152.
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