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Cost–Benefit Analysis of an SLA Mapping Approach for Defining Standardized Cloud Computing Goods

Listed author(s):
  • Michael Maurera


    (Vienna University of Technology)

  • Vincent C. Emeakarohaa


    (Vienna University of Technology)

  • Ivona Brandica


    (Vienna University of Technology)

  • Jorn Altmann


    (College of Engineering, Seoul National University)

Due to the large variety in computing resources and, consequently, the large number of different types of service level agreements (SLAs), computing resource markets face the problem of a low market liquidity. Restricting the number of different resource types to a small set of standardized computing resources seems to be the appropriate solution to counteract this problem. Standardized computing resources are defined through an SLA template. An SLA template defines the structure of an SLA, the service attributes, the names of the service attributes, and the service attribute values. However, since existing research results have only introduced static SLA templates so far, the SLA templates cannot reflect changes in user needs and market structures. To address this shortcoming, we present a novel approach of adaptive SLA matching. This approach adapts SLA templates based on SLA mappings of users. It allows Cloud users to define mappings between a public SLA template, which is available in the Cloud market, and their private SLA templates, which are used for various in-house business processes of the Cloud user. Besides showing how public SLA templates are adapted to the demand of Cloud users, we also analyze the costs and benefits of this approach. Costs are incurred every time a user has to define a new SLA mapping to a public SLA template due to its adaptation. In particular, we investigate how the costs differ with respect to the public SLA template adaptation method. The simulation results show that the use of heuristics within adaptation methods allows balancing the costs and benefits of the SLA mapping approach.

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File Function: First version, 2011
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Paper provided by Seoul National University; Technology Management, Economics, and Policy Program (TEMEP) in its series TEMEP Discussion Papers with number 201177.

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Length: 24 pages
Date of creation: Jul 2011
Date of revision: Jul 2011
Publication status: Published in Elsevier, Future Generation Computer Systems Journal
Handle: RePEc:snv:dp2009:201177
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Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:

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  1. Marcel Risch & Jorn Altmann, 2009. "Enabling Open Cloud Markets Through WS-Agreement Extensions," TEMEP Discussion Papers 200920, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Oct 2009.
  2. Marcel Risch & Jorn Altmann & Li Guo & Alan Fleming & Costas Courcoubetis, 2010. "The GridEcon Platform: A Business Scenario Testbed for Commercial Cloud Services," TEMEP Discussion Papers 201039, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Jan 2010.
  3. Marcel Risch & Ivona Brandic & Jorn Altmann, 2009. "Using SLA Mapping to Increase Market Liquidity," TEMEP Discussion Papers 200937, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Oct 2009.
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