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Satisfaction with and reasons for choosing faith-inspired health care provision in Ghana

Author

Listed:
  • Shojo, Mari
  • Tsimpo, Clarence
  • Wodon, Quentin

Abstract

This paper relies on household survey data as well as qualitative fieldwork to answer two questions about the services provided by faith-inspired health care providers in Ghana: how satisfied are patients with the services received?; and why are patients choosing faith-inspired providers for care? The quantitative survey data suggests that the level of satisfaction with the services provided by faith-inspired facilities is similar to that for public facilities, but lower than for private non-religious facilities. The qualitative data suggests that the reasons that lead patients to choose faith-inspired providers are not related to religion per se, but rather to the quality of the services provided, including (but not only) through the values of dignity and respect for patients that these facilities exhibit. Indirectly this suggests that the satisfaction with and quality of services provided by faith-inspired providers may be higher than suggested by survey data. At the same time, patients mention some areas for improvement including in terms of availability of medicines and equipment.

Suggested Citation

  • Shojo, Mari & Tsimpo, Clarence & Wodon, Quentin, 2012. "Satisfaction with and reasons for choosing faith-inspired health care provision in Ghana," MPRA Paper 45376, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:45376
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    File URL: https://mpra.ub.uni-muenchen.de/45376/1/MPRA_paper_45376.pdf
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    References listed on IDEAS

    as
    1. Olivier, Jill & Wodon, Quentin, 2012. "Satisfaction with faith-inspired health care services in Africa: review and evidence from household surveys," MPRA Paper 45374, University Library of Munich, Germany.
    2. Jill Olivier & Mari Shojo & Quentin Wodon, 2014. "Faith-Inspired Health Care Provision In Ghana: Market Share, Reach To The Poor, And Performance," The Review of Faith & International Affairs, Taylor & Francis Journals, vol. 12(1), pages 84-96, January.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Coulombe, Harold & Wodon, Quentin, 2012. "Benefit incidence of public health spending for public and faith-inspired health facilities in Ghana," MPRA Paper 45390, University Library of Munich, Germany.
    2. Harold Coulombe & Quentin Wodon, 2013. "Mapping religious health assets: Are faith-inspired facilities located in poor areas in Ghana?," Economics Bulletin, AccessEcon, vol. 33(2), pages 1615-1631.
    3. Olivier, Jill & Wodon, Quentin, 2012. "Satisfaction with faith-inspired health care services in Africa: review and evidence from household surveys," MPRA Paper 45374, University Library of Munich, Germany.
    4. Oliver, Jill & Wodon, Quentin, 2012. "Mapping, Cost, and Reach to the Poor of Faith-Inspired Health Care Providers in Sub-Saharan Africa: Strengthening the Evidence for Faith-inspired Health Engagement in Africa, Volume 3," Health, Nutrition and Population (HNP) Discussion Paper Series 76223v3, The World Bank.
    5. Jill Olivier & Mari Shojo & Quentin Wodon, 2014. "Faith-Inspired Health Care Provision In Ghana: Market Share, Reach To The Poor, And Performance," The Review of Faith & International Affairs, Taylor & Francis Journals, vol. 12(1), pages 84-96, January.
    6. Tsimpo, Clarence & Wodon, Quentin, 2012. "Differences in the private cost of health care between providers and satisfaction with services: results for sub-Saharan African countries," MPRA Paper 45388, University Library of Munich, Germany.

    More about this item

    Keywords

    Health; Faith; Ghana; Christian Health Association; Satisfaction;

    JEL classification:

    • I11 - Health, Education, and Welfare - - Health - - - Analysis of Health Care Markets
    • I15 - Health, Education, and Welfare - - Health - - - Health and Economic Development
    • I18 - Health, Education, and Welfare - - Health - - - Government Policy; Regulation; Public Health

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