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Le Knowledge Management: Principaux freins à la mise en place dans les PME Françaises

Author

Listed:
  • Roland Sabatier

    (Groupe ESC Pau)

  • Anne Nelson
  • William H. M. Nelson III

    (Groupe ESC Pau)

Abstract

Le Knowledge Management peut se traduire en Français par le terme « gestion de la connaissance ». Par souci de simplicité, et compte tenu que nous faisons référence dans cet article à des travaux anglo-saxons, nous utiliserons le terme Anglais par la suite. Le Knowledge Management est un des thèmes de recherche qui se développe le plus rapidement dans le domaine des technologies de l’information. L’environnement du monde des affaires devient de plus en plus imprévisible et évolue de plus en plus vite. Pour rester compétitives, toutes les entreprises, en particulier les plus petites, doivent apprendre à gérer toutes leurs connaissances et compétences. Le Knowledge Management est la capacité à créer, stocker, développer, mobiliser et à accéder rapidement à la connaissance. La technologie est le principal outil permettant la mise en oeuvre du Knowledge Management. Pour atteindre réellement une aptitude à gérer sa connaissance, une organisation doit cultiver un environnement de travail qui permette le partage de la connaissance. Dans la suite de cet article, nous nous intéresserons plus spécifiquement à l’approche des Petites et Moyennes Entreprises (PME) vis-à-vis du Knowledge Management. Après avoir rappelé brièvement les bases théoriques du Knowledge Management, nous essaierons en particulier d’identifier les atouts et les freins des PME pour mettre en place une démarche de Knowledge Management. Notre analyse couvrira notamment les notions d’organisation d’entreprise, de mode de management et de culture interne. Nous poserons a priori certains postulats sur le sujet, et nous nous appuierons sur des études de cas pour étayer notre propos. Nous essaierons enfin d’identifier les thèmes de recherche complémentaires qui pourraient s’imposer à l’issue de cette réflexion.

Suggested Citation

  • Roland Sabatier & Anne Nelson & William H. M. Nelson III, 2003. "Le Knowledge Management: Principaux freins à la mise en place dans les PME Françaises," Working Papers 0104, Groupe ESC Pau, Research Department, revised Dec 2003.
    • Handle: RePEc:pau:wpaper:0104
    as

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    File URL: https://www.esc-pau.fr/faculte-recherche/documents/cahiers/cahier_recherche1_escpau.pdf
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    References listed on IDEAS

    as
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    3. Goldin, Claudia & Polachek, Solomon, 1987. "Residual Differences by Sex: Perspectives on the Gender Gap in Earnings," American Economic Review, American Economic Association, vol. 77(2), pages 143-151, May.
    Full references (including those not matched with items on IDEAS)

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