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Practical Lessons for Government AI Projects

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  • Ramizo, Godofredo Jr

Abstract

Governments around the world are launching projects that embed artificial intelligence (AI) in the delivery of public services. How can government officials navigate the complexities of AI projects and deliver successful outcomes? Using a review of the existing literature and interviews with senior government officials from Hong Kong, Malaysia, and Singapore who have worked on Smart City and similar AI-driven projects, this paper demonstrates the diversity of government AI projects and identifies practical lessons that help safeguard public interest. I make two contributions. First, I show that we can classify government AI projects based on their level of importance to government functions and the level of organisational resources available to them. These two dimensions result in four types of AI projects, each with its own risks and appropriate strategies. Second, I propose five general lessons for government AI projects in any field, and outline specific measures appropriate to each of the aforementioned types of AI projects.

Suggested Citation

  • Ramizo, Godofredo Jr, 2021. "Practical Lessons for Government AI Projects," SocArXiv ka5vd, Center for Open Science.
  • Handle: RePEc:osf:socarx:ka5vd
    DOI: 10.31219/osf.io/ka5vd
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    References listed on IDEAS

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    1. Helen Margetts & Cosmina Dorobantu, 2019. "Rethink government with AI," Nature, Nature, vol. 568(7751), pages 163-165, April.
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    Cited by:

    1. Jordi Rosell, 2023. "Green Public Procurement in Spain," Hacienda Pública Española / Review of Public Economics, IEF, vol. 245(1), pages 95-117, June.
    2. Herc, Luka & Pfeifer, Antun & Duić, Neven & Wang, Fei, 2022. "Economic viability of flexibility options for smart energy systems with high penetration of renewable energy," Energy, Elsevier, vol. 252(C).
    3. Bishara, Dina & Jurkovich, Michelle & Berman, Chantal, 2023. "Citizens’ understanding of the social contract: Lessons from Tunisia," World Development, Elsevier, vol. 168(C).
    4. Radike, Monika & Zuromskis, Tadas, 2023. "Lithuanian physicians practising abroad: Reasons to leave and conditions to return to Lithuania. A survey," Health Policy, Elsevier, vol. 128(C), pages 75-83.
    5. Tyllianakis, Emmanouil & Martin-Ortega, Julia & Ziv, Guy & Chapman, Pippa J. & Holden, Joseph & Cardwell, Michael & Fyfe, Duncan, 2023. "A window into land managers’ preferences for new forms of agri-environmental schemes: Evidence from a post-Brexit analysis," Land Use Policy, Elsevier, vol. 129(C).
    6. Marta Halina Gebska, 2021. "Implications for Economic Security of the Three Seas Initiative Countries Resulting from Membership in the World Bank," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 486-505.

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