IDEAS home Printed from https://ideas.repec.org/p/hig/wpaper/128psy2021.html
   My bibliography  Save this paper

An Assessment Of Trust In Artificial Intelligent Agents: Tool Development

Author

Listed:
  • Anton Angelgardt

    (National Research University Higher School of Economics)

  • Elena S. Gorbunova

    (National Research University Higher School of Economics)

  • Maria Chumakova

    (National Research University Higher School of Economics)

Abstract

The current state of technology means people find themselves interacting with and having to trust artificial intelligent agents. However, despite the considerable history of trust studies, there is no agreement on what trust is and what this construct consists of. The study elaborates on the construct of trust in artificial intelligent agents and develops a questionnaire to assess this construct. Reliability, validity, internal consistency, and other essential statistical parameters of the scale are examined. In addition, difficulty and discrimination coefficients analysed to measure their properties. Confirmatory factor analysis is used to verify the theoretical structure of the developed construct on empirical data. As a result, the conclusion about the applicability of the developed scale is made

Suggested Citation

  • Anton Angelgardt & Elena S. Gorbunova & Maria Chumakova, 2021. "An Assessment Of Trust In Artificial Intelligent Agents: Tool Development," HSE Working papers WP BRP 128/PSY/2021, National Research University Higher School of Economics.
    • Handle: RePEc:hig:wpaper:128psy2021
    as

    Download full text from publisher

    File URL: https://wp.hse.ru/data/2021/11/30/1450979312/128PSY2021.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Rosseel, Yves, 2012. "lavaan: An R Package for Structural Equation Modeling," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 48(i02).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sonia Nawrocka & Hans De Witte & Margherita Pasini & Margherita Brondino, 2023. "A Person-Centered Approach to Job Insecurity: Is There a Reciprocal Relationship between the Quantitative and Qualitative Dimensions of Job Insecurity?," IJERPH, MDPI, vol. 20(7), pages 1-27, March.
    2. Md. Mominur Rahman & Bilkis Akhter, 2021. "The impact of investment in human capital on bank performance: evidence from Bangladesh," Future Business Journal, Springer, vol. 7(1), pages 1-13, December.
    3. Masashi Soga & Kevin J. Gaston & Yuichi Yamaura & Kiyo Kurisu & Keisuke Hanaki, 2016. "Both Direct and Vicarious Experiences of Nature Affect Children’s Willingness to Conserve Biodiversity," IJERPH, MDPI, vol. 13(6), pages 1-12, May.
    4. César Merino-Soto & Gina Chávez-Ventura & Verónica López-Fernández & Guillermo M. Chans & Filiberto Toledano-Toledano, 2022. "Learning Self-Regulation Questionnaire (SRQ-L): Psychometric and Measurement Invariance Evidence in Peruvian Undergraduate Students," Sustainability, MDPI, vol. 14(18), pages 1-17, September.
    5. Nathaniel Oliver Iotti & Damiano Menin & Tomas Jungert, 2022. "Early Adolescents’ Motivations to Defend Victims of Cyberbullying," IJERPH, MDPI, vol. 19(14), pages 1-9, July.
    6. AJ Golio, 2024. "Whose Neighborhood Now? Gentrification and Community Life in Low-Income Urban Neighborhoods," Working Papers 24-29, Center for Economic Studies, U.S. Census Bureau.
    7. Peter Tavel & Bibiana Jozefiakova & Peter Telicak & Jana Furstova & Michal Puza & Natalia Kascakova, 2022. "Psychometric Analysis of the Shortened Version of the Spiritual Well-Being Scale on the Slovak Population (SWBS-Sk)," IJERPH, MDPI, vol. 19(1), pages 1-12, January.
    8. Allen, Jaime & Eboli, Laura & Forciniti, Carmen & Mazzulla, Gabriella & Ortúzar, Juan de Dios, 2019. "The role of critical incidents and involvement in transit satisfaction and loyalty," Transport Policy, Elsevier, vol. 75(C), pages 57-69.
    9. Christoph Dworschak, 2024. "Bias mitigation in empirical peace and conflict studies: A short primer on posttreatment variables," Journal of Peace Research, Peace Research Institute Oslo, vol. 61(3), pages 462-476, May.
    10. Andreea-Ionela Puiu & Anca Monica Ardeleanu & Camelia Cojocaru & Anca Bratu, 2021. "Exploring the Effect of Status Quo, Innovativeness, and Involvement Tendencies on Luxury Fashion Innovations: The Mediation Role of Status Consumption," Mathematics, MDPI, vol. 9(9), pages 1-18, May.
    11. Slupphaug, KJell & Mehmetoglu, Mehmet & Mittner, Matthias, 2024. "modsem: An R package for estimating latent interactions and quadratic effects," OSF Preprints h3rpw, Center for Open Science.
    12. Andres Trujillo-Barrera & Joost M. E. Pennings & Dianne Hofenk, 2016. "Understanding producers' motives for adopting sustainable practices: the role of expected rewards, risk perception and risk tolerance," European Review of Agricultural Economics, Oxford University Press and the European Agricultural and Applied Economics Publications Foundation, vol. 43(3), pages 359-382.
    13. Daria J. Kuss & Lydia Harkin & Eiman Kanjo & Joel Billieux, 2018. "Problematic Smartphone Use: Investigating Contemporary Experiences Using a Convergent Design," IJERPH, MDPI, vol. 15(1), pages 1-16, January.
    14. Allen, Jaime & Muñoz, Juan Carlos & Ortúzar, Juan de Dios, 2019. "On evasion behaviour in public transport: Dissatisfaction or contagion?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 626-651.
    15. Cloarec, Julien, 2022. "Privacy controls as an information source to reduce data poisoning in artificial intelligence-powered personalization," Journal of Business Research, Elsevier, vol. 152(C), pages 144-153.
    16. Merkle, Edgar C. & Steyvers, Mark & Mellers, Barbara & Tetlock, Philip E., 2017. "A neglected dimension of good forecasting judgment: The questions we choose also matter," International Journal of Forecasting, Elsevier, vol. 33(4), pages 817-832.
    17. Sai-fu Fung & Esther Oi-wah Chow & Chau-kiu Cheung, 2020. "Development and Evaluation of the Psychometric Properties of a Brief Wisdom Development Scale," IJERPH, MDPI, vol. 17(8), pages 1-14, April.
    18. Goran Calic & Moren Lévesque & Anton Shevchenko, 2024. "On why women-owned businesses take more time to secure microloans," Small Business Economics, Springer, vol. 63(3), pages 917-938, October.
    19. Dang Vu, Hoai Nam & Nielsen, Martin Reinhardt, 2022. "Understanding determinants of the intention to buy rhino horn in Vietnam through the Theory of Planned Behaviour and the Theory of Interpersonal Behaviour," Ecological Economics, Elsevier, vol. 195(C).
    20. Tahani Z. Aldahdouh & Petri Nokelainen & Vesa Korhonen, 2020. "Technology and Social Media Usage in Higher Education: The Influence of Individual Innovativeness," SAGE Open, , vol. 10(1), pages 21582440198, January.

    More about this item

    Keywords

    trust; artificial intelligence; questionnaire development.;
    All these keywords.

    JEL classification:

    • Z - Other Special Topics

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hig:wpaper:128psy2021. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Shamil Abdulaev or Shamil Abdulaev (email available below). General contact details of provider: https://edirc.repec.org/data/hsecoru.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.