IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03134714.html
   My bibliography  Save this paper

Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects

Author

Listed:
  • Carlos Abraham Moya

    (ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine)

  • Vincent Boly

    (ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine)

  • Laure Morel

    (ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine)

  • Daniel Galvez

    (Departamento de Ingenieria Industrial - USACH - USACH - Universidad de Santiago de Chile [Santiago])

  • Mauricio Camargo

    (ERPI - Equipe de Recherche sur les Processus Innovatifs - UL - Université de Lorraine)

Abstract

High market competitiveness and a lack of internal resources and knowledge make companies increasingly interested in open innovation, being the collaborative innovation projects with suppliers one of the most widely used initiatives. However, the collaborative process is difficult to manage given the diversity of factors to consider when mixing different organizational cultures, resources, competencies, and experiences. One way to support the process is through the management of related good practices. Therefore, based on a review of the literature and international standards on open innovation or collaboration, this document identifies five dimensions and 18 practices of the customer-supplier collaborative innovation process. The identification of these good practices allows the characterization of the customer/supplier collaboration process in innovation projects and allows the establishment of a reference framework for the creation of an evaluation model.

Suggested Citation

  • Carlos Abraham Moya & Vincent Boly & Laure Morel & Daniel Galvez & Mauricio Camargo, 2020. "Characterization of Best Practices for Customer/Supplier Collaboration in Co-innovation Projects," Post-Print hal-03134714, HAL.
    • Handle: RePEc:hal:journl:hal-03134714
    DOI: 10.4067/S0718-27242020000400005
    Note: View the original document on HAL open archive server: https://hal.science/hal-03134714
    as

    Download full text from publisher

    File URL: https://hal.science/hal-03134714/document
    Download Restriction: no
    File URL: https://libkey.io/10.4067/S0718-27242020000400005?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Hua-Hsin Wan & Xiaohong Iris Quan, 2014. "Toward a Framework of the Process of Open Innovation — Case of Acclarent in the Medical Device Industry," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 11(05), pages 1-15.
    2. Lisa Melander, 2018. "Customer and Supplier Collaboration in Green Product Innovation: External and Internal Capabilities," Business Strategy and the Environment, Wiley Blackwell, vol. 27(6), pages 677-693, September.
    3. Romaric Servajean-Hilst & Richard Calvi, 2018. "Shades Of The Innovation-Purchasing Function — The Missing Link Of Open Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(01), pages 1-30, January.
    4. Harriman Samuel Saragih & Jacob Donald Tan, 2018. "Co-innovation: a review and conceptual framework," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 17(3), pages 361-377.
    5. Lopes, Ana Paula Vilas Boas Viveiros & de Carvalho, Marly Monteiro, 2018. "Evolution of the open innovation paradigm: Towards a contingent conceptual model," Technological Forecasting and Social Change, Elsevier, vol. 132(C), pages 284-298.
    6. Remi Maniak & Christophe Midler, 2008. "Shifting from co-development to co-innovation," International Journal of Automotive Technology and Management, Inderscience Enterprises Ltd, vol. 8(4), pages 449-468.
    7. Legenvre, Hervé & Gualandris, Jury, 2018. "Innovation sourcing excellence: Three purchasing capabilities for success," Business Horizons, Elsevier, vol. 61(1), pages 95-106.
    8. Ying Zhang & Lihua Wang & Jie Gao, 2017. "Supplier collaboration and speed-to-market of new products: the mediating and moderating effects," Journal of Intelligent Manufacturing, Springer, vol. 28(3), pages 805-818, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Thomas Johnsen & Marie-Anne Le Dain & Nadine Kiratli & Holger Schiele, 2022. "Editorial: Purchasing and innovation: Past, present and future of the field of research," Post-Print hal-03761525, HAL.
    2. Allal-Chérif, Oihab & Costa Climent, Juan & Ulrich Berenguer, Klaus Jurgen, 2023. "Born to be sustainable: How to combine strategic disruption, open innovation, and process digitization to create a sustainable business," Journal of Business Research, Elsevier, vol. 154(C).
    3. Katia Picaud-Bello & Thomas Johnsen & Richard Calvi & Mihalis Giannakis, 2019. "Exploring early purchasing involvement in discontinuous innovation: A dynamic capability perspective," Post-Print hal-02380474, HAL.
    4. Laurence Viale & Salomée Ruel & Dorsaf Zouari, 2022. "A mixed-methods approach to identifying buyers’ competencies for enabling innovation," Post-Print hal-03695531, HAL.
    5. Xiaoran Zheng & Yuzhuo Cai, 2022. "Transforming Innovation Systems into Innovation Ecosystems: The Role of Public Policy," Sustainability, MDPI, vol. 14(12), pages 1-26, June.
    6. Yuzhuo Cai & Borja Ramis Ferrer & Jose Luis Martinez Lastra, 2019. "Building University-Industry Co-Innovation Networks in Transnational Innovation Ecosystems: Towards a Transdisciplinary Approach of Integrating Social Sciences and Artificial Intelligence," Sustainability, MDPI, vol. 11(17), pages 1-23, August.
    7. Cai, Yuzhuo, 2023. "Towards a new model of EU-China innovation cooperation: Bridging missing links between international university collaboration and international industry collaboration," Technovation, Elsevier, vol. 119(C).
    8. Zhu, Shanshan & Hagedoorn, John & Zhang, Shuhui & Liu, Fengchao, 2021. "Effects of technological distance on innovation performance under heterogeneous technological orientations," Technovation, Elsevier, vol. 106(C).
    9. Hana Urbancová & Pavla Vrabcová, 2023. "Sustainability-oriented Innovation: Crucial Sources to Achieve Competitiveness," Journal of Economics / Ekonomicky casopis, Institute of Economic Research, Slovak Academy of Sciences, vol. 71(1), pages 46-64, January.
    10. Siying Long & Zhongju Liao, 2021. "Are fiscal policy incentives effective in stimulating firms' eco‐product innovation? The moderating role of dynamic capabilities," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 3095-3104, November.
    11. van Criekingen, Kristof & Freel, Mark & Czarnitzki, Dirk, 2021. "Open innovation deficiency: Evidence on project abandonment and delay," ZEW Discussion Papers 21-006, ZEW - Leibniz Centre for European Economic Research.
    12. Florence Charue-Duboc & Lise Gastaldi & Thomas Paris & Nathalie Raulet-Croset, 2015. "Couplage entre explorations des connaissances scientifiques et des valeurs d’usages : la caractérisation de nouvelles modalités à partir du cas d’une entreprise dans les technologies de la communicati," Post-Print halshs-01306684, HAL.
    13. Kajikawa, Yuya & Mejia, Cristian & Wu, Mengjia & Zhang, Yi, 2022. "Academic landscape of Technological Forecasting and Social Change through citation network and topic analyses," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    14. Hua Cheng & Yinhong Yu & Shiyu Zhang, 2024. "Subsidies, green innovation, and the sustainable performance: evidence from heavy-polluting enterprises in China," Journal of Environmental Studies and Sciences, Springer;Association of Environmental Studies and Sciences, vol. 14(1), pages 102-116, March.
    15. Pierre‐Xavier Meschi & Anne Norheim‐Hansen, 2020. "Partner‐diversity effects on alliance termination in the early stage of green alliance formation: Empirical evidence from carbon‐emission reduction projects in Latin America," Business Strategy and the Environment, Wiley Blackwell, vol. 29(1), pages 250-261, January.
    16. Antonia Madrid-Guijarro & Dominique Philippe Martin & Domingo García-Pérez-de-Lema, 2021. "Capacity of open innovation activities in fostering product and process innovation in manufacturing SMEs," Review of Managerial Science, Springer, vol. 15(7), pages 2137-2164, October.
    17. Nieves Arranz & Carlos F. Arroyabe & Juan Carlos Fernandez de Arroyabe, 2019. "The effect of regional factors in the development of eco‐innovations in the firm," Business Strategy and the Environment, Wiley Blackwell, vol. 28(7), pages 1406-1415, November.
    18. Andrew Mzembe, 2021. "The psychological distance and construal level perspectives of sustainable value creation in SMEs," Sustainable Development, John Wiley & Sons, Ltd., vol. 29(2), pages 465-478, March.
    19. Dell'Era, Claudio & Di Minin, Alberto & Ferrigno, Giulio & Frattini, Federico & Landoni, Paolo & Verganti, Roberto, 2020. "Value capture in open innovation processes with radical circles: A qualitative analysis of firms’ collaborations with Slow Food, Memphis, and Free Software Foundation," Technological Forecasting and Social Change, Elsevier, vol. 158(C).
    20. Aihua Wu & Tianfu Li, 2020. "Gaining sustainable development by green supply chain innovation: Perspectives of specific investments and stakeholder engagement," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 962-975, March.

    More about this item

    Keywords

    co-innovation; framework; customer/supplier collaboration; best practices;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03134714. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.