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Smart product-service systems in interoperable logistics: Design and implementation prospects

Author

Listed:
  • Shenle Pan

    (CGS i3 - Centre de Gestion Scientifique i3 - Mines Paris - PSL (École nationale supérieure des mines de Paris) - PSL - Université Paris Sciences et Lettres - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

  • Ray Zhong

    (HKU - The University of Hong Kong)

  • Ting Qu

    (Guangdong University of Technology)

Abstract

To deal with the increasing complexity of customer demands, supply chain (SC) and logistics organisation and management have been constantly moving towards collaboration, intelligence, and service-orientation. The importance of service-oriented design for SC and logistics systems has been stressed, especially with regards to interoperability and sustainability. In this context, the recent intelligent interoperable logistics paradigm has been increasingly studied and the Smart Product-Service System (PSS) concept seems interesting for the paradigm. Smart PSS are characterised by their ability to collect and process information autonomously and subsequently make decisions and self-act/evolve. Interested in the potential for tackling complex logistics systems, this paper investigates how smart PSS could be considered and designed for service-oriented, intelligent interoperable logistics. A recent breakthrough logistics paradigm called the Physical Internet (PI) is taken as a practical example in this research. We present and discuss key design issues and innovative business models associated with smart PSS in PI. The results clearly indicate the promising potential of smart PSS in PI and the need for further research. Consequently, new research avenues leading to a new era of intelligent interoperable logistics are outlined. This paper intends to contribute to two main areas of research: the design and implementation of smart PSS in PI, and functional and conceptual research on PI and intelligent interoperable logistics.

Suggested Citation

  • Shenle Pan & Ray Zhong & Ting Qu, 2019. "Smart product-service systems in interoperable logistics: Design and implementation prospects," Post-Print hal-02316272, HAL.
  • Handle: RePEc:hal:journl:hal-02316272
    DOI: 10.1016/j.aei.2019.100996
    Note: View the original document on HAL open archive server: https://hal.science/hal-02316272v1
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    Cited by:

    1. Lena Ries & Markus Beckmann & Peter Wehnert, 2023. "Sustainable smart product-service systems: a causal logic framework for impact design," Journal of Business Economics, Springer, vol. 93(4), pages 667-706, May.
    2. Weihua Liu & Siyu Wang & Jingkun Wang, 2023. "Evaluation method of path selection for smart supply chain innovation," Annals of Operations Research, Springer, vol. 322(1), pages 167-193, March.
    3. Ricardo Moreira da Silva & Guilherme Francisco Frederico & Jose Arturo Garza-Reyes, 2023. "Logistics Service Providers and Industry 4.0: A Systematic Literature Review," Logistics, MDPI, vol. 7(1), pages 1-26, February.
    4. Shuna Wang & Zhi-Hua Hu, 2021. "Green Logistics Service Supply Chain Games Considering Risk Preference in Fuzzy Environments," Sustainability, MDPI, vol. 13(14), pages 1-32, July.
    5. Shenle Pan & Damien Trentesaux & Duncan Mcfarlane & Benoit Montreuil & Eric Ballot & George Huang, 2021. "Digital interoperability in logistics and supply chain management: state-of-the-art and research avenues towards Physical Internet," Post-Print hal-03161524, HAL.

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