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The Efficiency of Information Technology and its Role of e- HRM in the Palestinian Universities


  • Mazen M. Al Shobaki

    () (Department of Information Technology - Al-Azhar University)

  • Samy S. Abu Naser

    () (Department of Information Technology - Al-Azhar University)

  • Youssef M. Abu Amuna

    (Department of Information Technology - Al-Azhar University)

  • Suliman A. El Talla

    (Department of Information Technology - Al-Azhar University)


The research aims to identify the efficiency of information technology and its role in human resources management electronically at universities in the Gaza Strip, and the population of the study consists of IT staff centers, where the number reached 35 employees working in universities in the Gaza Strip,. The researchers used the questionnaire as a tool for the study, descriptive and analytical approach was used to achieve the objectives of the study, (SPSS) program has been used to analyze the study data. The results of the study showed that there is agreement from the sample of the study on the availability of infrastructure in the IT center, which is statistically significant at (0.05), where the relative weight reached (73.97%) and the arithmetic mean (7.4). The results showed that the sample was highly agreeable, as all the results were statistically acceptable and above the arithmetic mean (6). The study stressed that the cooperation of information technology centers of private sector institutions is few and limited. The results confirmed the availability of management information systems for all administrative systems in a medium way, and that these systems are moderately adequate to build an electronic management system. The study reached several recommendations, the most important of which is the need to provide financial support to IT centers for their importance in the process of change to electronic management. The need to develop computerized management information systems to cover all administrative aspects. The need to develop e-HRM in universities, because they have a key role in the success of the process of transition to electronic management. The importance of the adoption of internal electronic correspondence instead of paper, which contributes significantly to reduce administrative financial expenses, and the speed of completion of work. The need to integrate computerized management information systems and work to link what is currently fully present as a beginning to a gradual transition to electronic management.

Suggested Citation

  • Mazen M. Al Shobaki & Samy S. Abu Naser & Youssef M. Abu Amuna & Suliman A. El Talla, 2017. "The Efficiency of Information Technology and its Role of e- HRM in the Palestinian Universities," Post-Print hal-01572642, HAL.
  • Handle: RePEc:hal:journl:hal-01572642
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    References listed on IDEAS

    1. Wahyu Sutiyono, 2007. "Human Resource Management In State-Owned And Private Enterprises In Indonesia," Bulletin of Indonesian Economic Studies, Taylor & Francis Journals, vol. 43(3), pages 377-394.
    2. Mark L. Lengnick-Hall & Steve Moritz, 2003. "The Impact of e-HR on the Human Resource Management Function," Journal of Labor Research, Transaction Publishers, vol. 24(3), pages 365-379, July.
    3. Samy S. Abu Naser & Mazen J. Al Shobaki & Youssef M. Abu Amuna & Suliman A. El Talla, 2017. "The Reality of Electronic Human Resources Management in Palestinian Universities from the Perspective of the Staff in IT Centers," Post-Print hal-01516216, HAL.
    4. Stephen Wood & David Holman & Christopher Stride, 2006. "Human Resource Management and Performance in UK Call Centres," British Journal of Industrial Relations, London School of Economics, vol. 44(1), pages 99-124, March.
    5. Mazen J Al Shobaki & Samy S Abu Naser & Youssef M Abu Amuna & Suliman A El Talla, 2017. "Impact of Electronic Human Resources Management on the Development of Electronic Educational Services in the Universities," Post-Print hal-01500357, HAL.
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    Cited by:

    1. Wasim I. Al-Habil & Amal A. Al Hila & Mazen M. Al Shobaki & Youssef M. Abu Amuna & Samy S. Abu Naser, 2017. "The Impact of the Quality of Banking Services on Improving the Marketing Performance of Banks in Gaza Governorates from the Point of View of Their Employees," Post-Print hal-01610720, HAL.
    2. Mazen J. Al Shobaki & Samy S. Abu Naser & Youssef M. Abu Amuna & Suliman A. El Talla, 2017. "Importance Degree of eHRM and its Impact on Various Administrative Levels in Palestinian Universities," Post-Print hal-01610721, HAL.

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    human resources management; Palestinian universities; information technology efficiency;

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