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What Does It Mean for an Organisation to Be Intelligent? Measuring intellectual bandwidth for value creation

Author

Listed:
  • Qureshi, S.
  • van der Vaart, A.
  • de Vreede, G-J.
  • Briggs, R.O.

Abstract

The importance of electronic collaboration has risen as successful organisations recognize that they need to convert their intellectual resources into goods and services their customers will value. The shift from personal computing to interpersonal or collaborative computing has given rise to ways of working that may bring about better and more effective use of intellectual resources. Current efforts in managing knowledge have concentrated on producing, sharing and storing knowledge while business problems require the use of these intellectual resources to create value. This paper draws upon Nunamaker et. al.'s (2001) Intellectual Bandwidth Model to measure an organization's potential to create value. Following an analysis of initial data collected at the Netherlands branch of Cap-Gemini Ernst & Young, conclusions are drawn with respect to what it means for an organisation to be intelligent and how such organisations can create value through the use of information and collaboration technologies to increase its intellectual bandwidth.

Suggested Citation

  • Qureshi, S. & van der Vaart, A. & de Vreede, G-J. & Briggs, R.O., 2001. "What Does It Mean for an Organisation to Be Intelligent? Measuring intellectual bandwidth for value creation," ERIM Report Series Research in Management ERS-2001-54-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    • Handle: RePEc:ems:eureri:120
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    References listed on IDEAS

    as
    1. Eric W. Stein & Vladimir Zwass, 1995. "Actualizing Organizational Memory with Information Systems," Information Systems Research, INFORMS, vol. 6(2), pages 85-117, June.
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    Keywords

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    JEL classification:

    • L29 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Other
    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics

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