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Collaborative Infrastructures for Mobilizing Intellectual Resources: assessing intellectual bandwidth in a knowledge intensive organization

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  • Verhoef, R.
  • Qureshi, S.

Abstract

The use of intellectual assets of key professionals to provide customized goods and services is seen to be a key characteristic of knowledge intensive organizations. While knowledge management efforts have become popular in organizations that depend on the knowledge and skills of their employees, it is unclear what the benefits of such efforts are and how these intellectual resources may actually create value for the organization. At the same time, vast information and communication technology infrastructures are being implemented to tap into the diverse intellectual resources to little effect. This paper uses the Intellectual Bandwidth Model originally developed by Nunamaker et al. (2001) to investigate the extent to which do collaborative technologies support the mobilization of intellectual resources to create value for an organization. Following a investigation of the intellectual bandwidth of a large multinational consulting company, this paper provides insight into the role of technology for mobilizing intellectual resources and offers implications for developing infrastructure to support core business processes.

Suggested Citation

  • Verhoef, R. & Qureshi, S., 2004. "Collaborative Infrastructures for Mobilizing Intellectual Resources: assessing intellectual bandwidth in a knowledge intensive organization," ERIM Report Series Research in Management ERS-2004-060-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    • Handle: RePEc:ems:eureri:1474
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    References listed on IDEAS

    as
    1. Eric W. Stein & Vladimir Zwass, 1995. "Actualizing Organizational Memory with Information Systems," Information Systems Research, INFORMS, vol. 6(2), pages 85-117, June.
    2. Jay F. Nunamaker & Nicholas C. Romano & Robert Owen Briggs, 2002. "Increasing Intellectual Bandwidth: Generating Value from Intellectual Capital with Information Technology," Group Decision and Negotiation, Springer, vol. 11(2), pages 69-86, March.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    (ib); Intellectual Bandwidth; electronic collaboration; interdependence of efforts; uniderstanding;
    All these keywords.

    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics

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