IDEAS home Printed from https://ideas.repec.org/p/edj/ceauch/35.html
   My bibliography  Save this paper

Protección a los consumidores en Chile: ¿Por qué tan poco y tan tarde?

Author

Listed:
  • Eduardo Engel

Abstract

Este artículo da a conocer las políticas de resguardo a los consumidores, para luego evaluar el grado de protección existente en Chile, tanto antes como después de la promulgación de la Ley del Consumidor de marzo de 1997. Se presentan dos estudios de casos que ilustran la situación de los derechos de los consumidores: el caso de las cecinas en 1991 y el rol que juega el CONAR como sustituto de una ley de publicidad engañosa. Se concluye que la protección de los derechos de los consumidores en Chile dista mucho de ser satisfactoria, argumentándose que esto se debe a la ausencia de agentes políticos interesados en promover el tema. Por último, se entrega una posible explicación para esta ausencia.

Suggested Citation

  • Eduardo Engel, 1998. "Protección a los consumidores en Chile: ¿Por qué tan poco y tan tarde?," Documentos de Trabajo 35, Centro de Economía Aplicada, Universidad de Chile.
    • Handle: RePEc:edj:ceauch:35
    as

    Download full text from publisher

    File URL: http://www.cea-uchile.cl/wp-content/uploads/doctrab/ASOCFILE120030403114939.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Nelson, Phillip, 1970. "Information and Consumer Behavior," Journal of Political Economy, University of Chicago Press, vol. 78(2), pages 311-329, March-Apr.
    2. Herbert A. Simon, 1955. "A Behavioral Model of Rational Choice," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 69(1), pages 99-118.
    3. Jean Tirole, 1988. "The Theory of Industrial Organization," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262200716, December.
    4. Darby, Michael R & Karni, Edi, 1973. "Free Competition and the Optimal Amount of Fraud," Journal of Law and Economics, University of Chicago Press, vol. 16(1), pages 67-88, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. V. Andrade, 2022. "Chilean Consumer Law and Policy: A Brief Outlook," Journal of Consumer Policy, Springer, vol. 45(1), pages 49-69, March.
    2. Luis Ferney Moreno Castillo (director) & Luis A. Ortiz Zamora (director), 2022. "Anuario iberoamericano de regulación. Vol. II, La regulación en los tiempos del covid," Books, Universidad Externado de Colombia, Facultad de Derecho, number 1361.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tamer Boyac? & Yalçın Akçay, 2018. "Pricing When Customers Have Limited Attention," Management Science, INFORMS, vol. 67(7), pages 2995-3014, July.
    2. Tamer Boyaci & Yalçin Akçay, 2016. "Pricing when customers have limited attention," ESMT Research Working Papers ESMT-16-01, ESMT European School of Management and Technology, revised 19 Jan 2017.
    3. Jhunjhunwala, Tanushree, 2021. "Searching to avoid regret: An experimental evidence," Journal of Economic Behavior & Organization, Elsevier, vol. 189(C), pages 298-319.
    4. Arfini, Filippo, 1999. "The value of typical products : the case of Prosciutto di Parma and Parmigiano Reggiano cheese," 67th Seminar, October 28-30, 1999, LeMans, France 241032, European Association of Agricultural Economists.
    5. Limor Hatsor & Artyom Jelnov, 2025. "The more the merrier? Disciplinary actions against malpractice," Review of Economic Design, Springer;Society for Economic Design, vol. 29(2), pages 313-333, June.
    6. Moszoro Marian W., 2016. "Coasean Quality of Regulated Goods," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 16(4), pages 1-13, October.
    7. Tribl, Christoph & Salhofer, Klaus, 2004. "Promoting Organic Food: Information Policy Versus Production Subsidy," 2004 Annual meeting, August 1-4, Denver, CO 20003, American Agricultural Economics Association (New Name 2008: Agricultural and Applied Economics Association).
    8. Karsten Mause, 2009. "Too Much Competition in Higher Education? Some Conceptual Remarks on the Excessive‐Signaling Hypothesis," American Journal of Economics and Sociology, Wiley Blackwell, vol. 68(5), pages 1107-1133, November.
    9. Giovanni Anania & Rosanna Nisticò, 2004. "Public Regulation as a Substitute for Trust in Quality Food Markets: What if the Trust Substitute cannot be Fully Trusted?," Journal of Institutional and Theoretical Economics (JITE), Mohr Siebeck, Tübingen, vol. 160(4), pages 681-701, December.
    10. Mongiało, Dariusz, . "Czynniki wpływające na strukturę rynku usług," Gospodarka Narodowa-The Polish Journal of Economics, Szkoła Główna Handlowa w Warszawie / SGH Warsaw School of Economics, vol. 2007(3).
    11. repec:lic:licosd:33313 is not listed on IDEAS
    12. Dariusz Mongiało, 2007. "Czynniki wpływające na strukturę rynku usług," Gospodarka Narodowa. The Polish Journal of Economics, Warsaw School of Economics, issue 3, pages 85-98.
    13. Guillaume P. Gruère & Colin A. Carter & Y. Hossein Farzin, 2008. "What labelling policy for consumer choice? The case of genetically modified food in Canada and Europe," Canadian Journal of Economics/Revue canadienne d'économique, John Wiley & Sons, vol. 41(4), pages 1472-1497, November.
    14. Neda Trifković, 2018. "Certification and business risk," WIDER Working Paper Series wp-2018-80, World Institute for Development Economic Research (UNU-WIDER).
    15. Raynaud, Emmanuel & Sauvee, Loïc, 1999. "Common labelling and producer organisations: a transaction cost economics approach," 67th Seminar, October 28-30, 1999, LeMans, France 241743, European Association of Agricultural Economists.
    16. Simone Ranftl & Brigitta Lurger & Hilmar Brohmer & Ursula Athenstaedt, 2022. "The Consumer Option Model for Withdrawal Rights in the EU: Analysis of an Alternative Design," American Journal of Trade and Policy, Asian Business Consortium, vol. 9(1), pages 23-42.
    17. Nilsson, Tomas K.H. & Foster, Kenneth A., 2005. "Certification of Pork Products," 2005 Annual meeting, July 24-27, Providence, RI 19350, American Agricultural Economics Association (New Name 2008: Agricultural and Applied Economics Association).
    18. Neda Trifkovic, 2018. "Certification and business risk," WIDER Working Paper Series 80, World Institute for Development Economic Research (UNU-WIDER).
    19. Yang, Jun & Mai, Enping (Shirley), 2010. "Experiential goods with network externalities effects: An empirical study of online rating system," Journal of Business Research, Elsevier, vol. 63(9-10), pages 1050-1057, September.
    20. Andrey Yakovlev & Aleksandra Bashina & Olga Demidova, 2014. "The effectiveness of simple homogeneous commodity procurement under rigid govermental regulation: the case of granulated sugar procurement in Russia," HSE Working papers WP BRP 13/PA/2014, National Research University Higher School of Economics.
    21. Andreas Klein & Parimal Bhagat, 2010. "We-Commerce: Evidence On A New Virtual Commerce Platform," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 4(4), pages 107-124.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:edj:ceauch:35. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://edirc.repec.org/data/ceuclcl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.