IDEAS home Printed from
MyIDEAS: Login to follow this author

Jon Charterina

This is information that was supplied by Jon Charterina in registering through RePEc. If you are Jon Charterina , you may change this information at the RePEc Author Service. Or if you are not registered and would like to be listed as well, register at the RePEc Author Service. When you register or update your RePEc registration, you may identify the papers and articles you have authored.

Personal Details

First Name:Jon
Middle Name:
Last Name:Charterina
RePEc Short-ID:pch809
Postal Address:
(in no particular order)
Location: Bilbao, Spain
Phone: (94) 447 28 00
Fax: (94) 460 13 754
Postal: Avda. Lehendakari, Aguirre, 83, 48015 Bilbao
Handle: RePEc:edi:fcehues (more details at EDIRC)
Location: Bilbao, Spain
Phone: +34 94 601 3871
Fax: +34 94 601 3710
Postal: Avda. Lehendakari, Aguirre, 83, 48015 Bilbao, Vizcaya
Handle: RePEc:edi:ieahues (more details at EDIRC)
in new window

  1. Martínez Santa María, R. & Charterina Abando, J & Araujo de la Mata, A., 2010. "Un Modelo Causal De Competitividad Empresarial Planteado Desde La Vbr: Capacidades Directivas, De Innovación, Marketing Y Calidad / An Explanatory Model Of The Competitiveness Of The Firm From The Rbv," Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE), Academia Europea de Dirección y Economía de la Empresa (AEDEM), vol. 16(2), pages 165-188.
  2. José M. Barrutia & Jon Charterina & Ainhize Gilsanz, 2007. "E-service quality: an internal, multichannel and pure service perspective," The Service Industries Journal, Taylor & Francis Journals, vol. 29(12), pages 1707-1721, March.

Most cited item

Access and download statistics for all items

Co-authorship network on CollEc

For general information on how to correct material on RePEc, see these instructions.

To update listings or check citations waiting for approval, Jon Charterina should log into the RePEc Author Service

To make corrections to the bibliographic information of a particular item, find the technical contact on the abstract page of that item. There, details are also given on how to add or correct references and citations.

To link different versions of the same work, where versions have a different title, use this form. Note that if the versions have a very similar title and are in the author's profile, the links will usually be created automatically.

Please note that most corrections can take a couple of weeks to filter through the various RePEc services.

This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.