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Digital Era Governance: IT Corporations, the State, and e-Government

Author

Listed:
  • Dunleavy, Patrick

    (Professor, Department of Government, London School of Economics and Political Science)

  • Margetts, Helen

    (Professor, Oxford Internet Institute, University of Oxford)

  • Bastow, Simon

    (Senior Research Fellow, LSE Public Policy Group, London School of Economics and Political Science)

  • Tinkler, Jane

    (Researcher, LSE Public Policy Group, London School of Economics and Political Science)

Abstract

Government information systems are big business (costing over 1 per cent of GDP a year). They are critical to all aspects of public policy and governmental operations. Governments spend billions on them - for instance, the UK alone commits L14 billion a year to public sector IT operations. Yet governments do not generally develop or run their own systems, instead relying on private sector computer services providers to run large, long-run contracts to provide IT. Some of the biggest companies in the world (IBM, EDS, Lockheed Martin, etc) have made this a core market. The book shows how governments in some countries (the USA, Canada and Netherlands) have maintained much more effective policies than others (in the UK, Japan and Australia). It shows how public managers need to retain and develop their own IT expertise and to carefully maintain well-contested markets if they are to deliver value for money in their dealings with the very powerful global IT industry. This book describes how a critical aspect of the modern state is managed, or in some cases mismanaged. It will be vital reading for public managers, IT professionals, and business executives alike, as well as for students of modern government, business, and information studies.

Suggested Citation

  • Dunleavy, Patrick & Margetts, Helen & Bastow, Simon & Tinkler, Jane, 2008. "Digital Era Governance: IT Corporations, the State, and e-Government," OUP Catalogue, Oxford University Press, number 9780199547005.
    • Handle: RePEc:oxp:obooks:9780199547005
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    Citations

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    Cited by:

    1. Patrick Dunleavy, 2010. "New Worlds in Political Science," Political Studies, Political Studies Association, vol. 58(2), pages 239-265, March.
    2. Ben D. MacArthur & Cosmina L. Dorobantu & Helen Z. Margetts, 2022. "Resilient government requires data science reform," Nature Human Behaviour, Nature, vol. 6(8), pages 1035-1037, August.
    3. Vigoda-Gadot, Eran & Mizrahi, Shlomo, 2024. "The digital governance puzzle: Towards integrative theory of humans, machines, and organizations in public management," Technology in Society, Elsevier, vol. 77(C).
    4. Martin Warland & Heike Mayer, 2017. "Peculiarities of public sector clients in service innovations," The Service Industries Journal, Taylor & Francis Journals, vol. 37(2), pages 105-124, January.
    5. Derrick M. Anderson & Barry C. Edwards, 2015. "Unfulfilled Promise: Laboratory experiments in public management research," Public Management Review, Taylor & Francis Journals, vol. 17(10), pages 1518-1542, November.
    6. Ali M. Al-Khouri, 2013. "Connected Government: An Exploration of the UAE's Identity Management Integration Strategy," Business and Management Horizons, Macrothink Institute, vol. 1(1), pages 74-95, June.
    7. Roel Heijlen & Joep Crompvoets & Geert Bouckaert & Maxim Chantillon, 2018. "Evolving Government Information Processes for Service Delivery: Identifying Types & Impact," Administrative Sciences, MDPI, vol. 8(2), pages 1-14, May.

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