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Achieving Competitive Advantage through Knowledge Management Initiatives in Small and Medium Software Industry

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  • Priyantha Kumarawadu

    (Sri Lanka Institute of Information Technology, BoC Merchant Tower, Colombo 03, Sri Lanka)

Abstract

Increasing number of small- and medium-scale software companies (SMSCs) has remarkably pressurised them to deliver good quality software products on time at minimum cost. This study attempted to prove that knowledge management initiatives can bestow business opportunities of small- and medium-scale software companies to improve productivity, product quality, flexibility, inter-employee relationships, effective knowledge creation and knowledge utilisation while achieving their cost, quality and time targets. Thus SMSC can gain competitive advantage to sustain their business. We first identified some significant facets which benefit knowledge management initiatives in SMSCs and based on the results of a survey of SMSCs, we proved that knowledge management initiatives have a significant influence on gaining competitive advantage of SMSCs. Therefore, we confirmed that organisation preparedness towards knowledge management initiatives, knowledge management tools and processes, knowledge management education and training and knowledge creation and transformation contribute SMSCs to gain competitive advantage.

Suggested Citation

  • Priyantha Kumarawadu, 2008. "Achieving Competitive Advantage through Knowledge Management Initiatives in Small and Medium Software Industry," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 7(04), pages 255-265.
    • Handle: RePEc:wsi:jikmxx:v:07:y:2008:i:04:n:s0219649208002135
    DOI: 10.1142/S0219649208002135
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    References listed on IDEAS

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    1. Nonaka, Ikujiro & Nishiguchi, Toshihiro, 2001. "Knowledge Emergence: Social, Technical and Evolutionary Dimensions of Knowledge Creation," OUP Catalogue, Oxford University Press, number 9780195130638, Decembrie.
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