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Sustainable tourism development: how do destination stakeholders perceive sustainable urban tourism?


  • Seldjan Timur

    (Department of Business Administration, Faculty of Business and Economics, Eastern Mediterranean University, Famagusta, North Cyprus, Turkey)

  • Donald Getz


This paper examines the concept of sustainable tourism development in urban destinations. Both qualitative and quantitative data are employed, from interviews and questionnaires undertaken in Victoria and Calgary, Canada, and San Francisco, USA. Respondents representing the three clusters of the tourism industry, local government and the host environment were examined on their interpretation of 'sustainable tourism', sustainability goals and barriers to achieving sustainable tourism in urban destinations. Results revealed important similarities and differences among key stakeholders, and particularly a lack of appreciation for a triple bottom line approach among the tourism industry respondents. Implications are discussed for building a more participative policy approach to sustainable urban tourism development. Copyright © 2008 John Wiley & Sons, Ltd and ERP Environment.

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  • Seldjan Timur & Donald Getz, 2009. "Sustainable tourism development: how do destination stakeholders perceive sustainable urban tourism?," Sustainable Development, John Wiley & Sons, Ltd., vol. 17(4), pages 220-232.
  • Handle: RePEc:wly:sustdv:v:17:y:2009:i:4:p:220-232
    DOI: 10.1002/sd.384

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    References listed on IDEAS

    1. Jason Eligh & Richard Welford & Bjarne Ytterhus, 2002. "The production of sustainable tourism: concepts and examples from Norway," Sustainable Development, John Wiley & Sons, Ltd., vol. 10(4), pages 223-234.
    2. Richard Welford & Bjarne Ytterhus & Jason Eligh, 1999. "Tourism and sustainable development: an analysis of policy and guidelines for managing provision and consumption," Sustainable Development, John Wiley & Sons, Ltd., vol. 7(4), pages 165-177.
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    1. repec:eee:touman:v:63:y:2017:i:c:p:135-143 is not listed on IDEAS
    2. Waligo, V.M. & Clarke, J. & Hawkins, R., 2014. "The ‘Leadership–Stakeholder Involvement Capacity’ nexus in stakeholder management," Journal of Business Research, Elsevier, vol. 67(7), pages 1342-1352.
    3. Gabriela Carmen Pascariu & Ramona Tiganasu, 2014. "Tourism and Sustainable Regional Development in Romania and France: an Approach from the Perspective of New Economic Geography," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 16(Special 8), pages 1089-1089, August.
    4. Andrea Pérez & Patricia Martínez & Ignacio Rodríguez del Bosque, 2013. "The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry," Service Business, Springer;Pan-Pacific Business Association, vol. 7(3), pages 459-481, September.
    5. repec:eee:touman:v:36:y:2013:i:c:p:342-353 is not listed on IDEAS
    6. Andrea Pérez & Ignacio Rodríguez del Bosque, 2013. "Measuring CSR Image: Three Studies to Develop and to Validate a Reliable Measurement Tool," Journal of Business Ethics, Springer, vol. 118(2), pages 265-286, December.
    7. Huihui Feng & Xingpeng Chen & Peter Heck & Hong Miao, 2014. "An Entropy-Perspective Study on the Sustainable Development Potential of Tourism Destination Ecosystem in Dunhuang, China," Sustainability, MDPI, Open Access Journal, vol. 6(12), pages 1-27, December.

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