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Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms

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  • Idris Oyewale Oyelakin
  • Asnidar Hanim Yusuf
  • Salwani Arbak
  • Bablu Kumar Dhar

Abstract

Manufacturing firms are increasingly adopting green servitization and ISO 14001 to enhance resource capabilities and achieve sustainable performance amid escalating challenges of resource depletion and waste management. This study explicitly links these practices to broader CSR principles, focusing on stakeholder engagement and accountability to drive environmental and social sustainability. Specifically, it examines the interplay between green servitization and ISO 14001 in fostering sustainable performance within manufacturing firms. The findings reveal the critical mediating role of ISO 14001 in translating green servitization initiatives into tangible sustainability outcomes while building stakeholder trust. Practical contributions emphasize fostering green innovation, integrating biodegradable materials, and leveraging green digital technologies to enhance resilience and operational efficiency. The research also advances CSR‐related theoretical contributions by framing green servitization and ISO 14001 as strategic resources for achieving Sustainable Development Goals.

Suggested Citation

  • Idris Oyewale Oyelakin & Asnidar Hanim Yusuf & Salwani Arbak & Bablu Kumar Dhar, 2025. "Building Resource Capabilities Through Green Servitization and ISO 14001 for Sustainable Performance: Perspectives From Manufacturing Firms," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 32(3), pages 3770-3784, May.
    • Handle: RePEc:wly:corsem:v:32:y:2025:i:3:p:3770-3784
    DOI: 10.1002/csr.3150
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    References listed on IDEAS

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    3. Josip Marić & Marco Opazo-Basáez, 2019. "Green Servitization for Flexible and Sustainable Supply Chain Operations: A Review of Reverse Logistics Services in Manufacturing," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(1), pages 65-80, December.
    4. Marco Opazo-Basáez & Ferran Vendrell-Herrero & Oscar F. Bustinza, 2018. "Uncovering Productivity Gains of Digital and Green Servitization: Implications from the Automotive Industry," Sustainability, MDPI, vol. 10(5), pages 1-17, May.
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