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Antecedents of Service Innovative Behavior: The Role of Spiritual Leadership and Workplace Spirituality

Author

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  • Alfarajat Hebah Suliman
  • Emeagwali Okechukwu Lawrence

    (Girne American University, Faculty of Business and Economics, Girne, Cyprus)

Abstract

Background: Managers in labor-intensive industries are facing challenges on how to encourage innovation, as services are mostly offered by employees and not machines. Intense competition in the service and hospitality industry calls for more innovative work behavior exhibition among employees, and the question on how enterprises can nurture innovative behavior remains unanswered. The objective of the research is to clarify the inter-relationship between spiritual leadership and workplace spirituality and how their collective effect can nurture employee service innovative behavior in the hospitality industry by drawing on relational energy theory.

Suggested Citation

  • Alfarajat Hebah Suliman & Emeagwali Okechukwu Lawrence, 2021. "Antecedents of Service Innovative Behavior: The Role of Spiritual Leadership and Workplace Spirituality," Organizacija, Sciendo, vol. 54(4), pages 320-333, December.
    • Handle: RePEc:vrs:organi:v:54:y:2021:i:4:p:320-333:n:3
    DOI: 10.2478/orga-2021-0022
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    References listed on IDEAS

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    2. Kaya, Bahar & Abubakar, A. Mohammed & Behravesh, Elaheh & Yildiz, Harun & Mert, Ibrahim Sani, 2020. "Antecedents of innovative performance: Findings from PLS-SEM and fuzzy sets (fsQCA)," Journal of Business Research, Elsevier, vol. 114(C), pages 278-289.
    3. Fu Yang & Jun Liu & Zhen Wang & Yucheng Zhang, 2019. "Feeling Energized: A Multilevel Model of Spiritual Leadership, Leader Integrity, Relational Energy, and Job Performance," Journal of Business Ethics, Springer, vol. 158(4), pages 983-997, September.
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