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Personality Traits, Knowledge-Hiding Behavior and Job Performance of Employees

Author

Listed:
  • HANG Nga Nguyen THI

    (Ho Chi Minh University of Banking, Ho Chi Minh, VIETNAM)

  • KIM Nam Nguyen

    (Ho Chi Minh University of Banking, Ho Chi Minh, VIETNAM)

Abstract

The banking sector is knowledge intensive and faces increasing competitive pressure. Knowledge hiding can undermine job performance and erode an organization’s competitive advantage. This study aims to examine the relationship between personality traits according to the Big Five model, knowledge-hiding behavior, and individual job performance in the context of the banking sector in Vietnam. The research employs a quantitative analysis approach using survey data from 226 banking employees, which was analyzed through structural equation modeling. The research results indicate that extraversion, agreeableness, and openness to experience personality traits have a negative relationship with knowledge-hiding behavior. Conscientiousness shows a positive relationship with knowledge-hiding behavior. The knowledge-hiding behavior of employees is found to decrease their job performance. This study makes a significant contribution to theoretical understanding by supplementing the knowledge management literature on the complex relationship between personality traits and knowledge-hiding behavior in the knowledge-intensive field. The research also aids knowledge management practitioners in gaining profound insights into the relationship between personality traits, knowledge hiding, and individual job performance, enabling practical applications in specific situations.

Suggested Citation

  • HANG Nga Nguyen THI & KIM Nam Nguyen, 2025. "Personality Traits, Knowledge-Hiding Behavior and Job Performance of Employees," Foundations of Management, Sciendo, vol. 17(1), pages 85-96.
  • Handle: RePEc:vrs:founma:v:17:y:2025:i:1:p:85-96:n:1006
    DOI: 10.2478/fman-2025-0006
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    References listed on IDEAS

    as
    1. Singh, Sanjay Kumar, 2019. "Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding," Journal of Business Research, Elsevier, vol. 97(C), pages 10-19.
    2. Nguyen, Tuyet-Mai & Malik, Ashish & Budhwar, Pawan, 2022. "Knowledge hiding in organizational crisis: The moderating role of leadership," Journal of Business Research, Elsevier, vol. 139(C), pages 161-172.
    3. Ghulam Ali Arain & Zeeshan Ahmed Bhatti & Naeem Ashraf & Yu-Hui Fang, 2020. "Top-Down Knowledge Hiding in Organizations: An Empirical Study of the Consequences of Supervisor Knowledge Hiding Among Local and Foreign Workers in the Middle East," Journal of Business Ethics, Springer, vol. 164(3), pages 611-625, July.
    4. Abubakar, A. Mohammed & Behravesh, Elaheh & Rezapouraghdam, Hamed & Yildiz, Selim Baha, 2019. "Applying artificial intelligence technique to predict knowledge hiding behavior," International Journal of Information Management, Elsevier, vol. 49(C), pages 45-57.
    5. Matzler, Kurt & Renzl, Birgit & Müller, Julia & Herting, Stephan & Mooradian, Todd A., 2008. "Personality traits and knowledge sharing," Journal of Economic Psychology, Elsevier, vol. 29(3), pages 301-313, June.
    6. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
    7. Cui, Xiling, 2017. "In- and extra-role knowledge sharing among information technology professionals: The five-factor model perspective," International Journal of Information Management, Elsevier, vol. 37(5), pages 380-389.
    Full references (including those not matched with items on IDEAS)

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    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M20 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - General

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