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Modernization of the social protection system through digital technologies and innovative approaches

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  • Abduzoirov Mukhiddin Umidjon ugli
  • Qudratov Inomjon Nemat ugli

Abstract

In the modern era, countries are increasingly integrating digital technologies and innovative solutions intotheir social protection systems to improve efficiency, transparency, and fairness. Uzbekistan has embarked on acomprehensive modernization process that includes institutional reforms, digital platforms, and targeted services forvulnerable groups. This paper explores the country’s efforts to enhance the management and delivery of social protectionthrough the establishment of new agencies, the development of centralized information systems, and the application ofsocial innovation. Key digital tools such as the Unified Social Protection Register, the E-Case platform, and the SocialCard system are assessed in terms of their functionality, benefits, and outcomes. The findings suggest that Uzbekistan'sreforms have improved service delivery, reduced bureaucracy, and strengthened the targeting of social assistance. Thepaper also highlights capacity-building efforts and outlines the challenges associated with digital transformation in thesocial sector.

Suggested Citation

  • Abduzoirov Mukhiddin Umidjon ugli & Qudratov Inomjon Nemat ugli, 2025. "Modernization of the social protection system through digital technologies and innovative approaches," GREEN ECONOMY AND DEVELOPMENT, "Ma'rifat-Print-Media" LLC, Tashkent State University of Economics, vol. 3, March.
  • Handle: RePEc:teu:ged000:v:3:y:2025:id:5188
    DOI: 10.5281/zenodo.15358175
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    References listed on IDEAS

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    1. Barrientos,Armando, 2013. "Social Assistance in Developing Countries," Cambridge Books, Cambridge University Press, number 9781107039025.
    2. Ugo Gentilini & Mohamed Bubaker Alsafi Almenfi & TMM Iyengar & Yuko Okamura & John Austin Downes & Pamela Dale & Michael Weber & David Locke Newhouse & Claudia P Rodriguez Alas & Mareeha Kamran & Ingr, 2022. "Social Protection and Jobs Responses to COVID-19," World Bank Publications - Reports 37186, The World Bank Group.
    3. Armando Barrientos, 2013. "Social Assistance in Developing Countries," One Pager 222, International Policy Centre.
    4. Karthik Muralidharan & Paul Niehaus & Sandip Sukhtankar, 2016. "Building State Capacity: Evidence from Biometric Smartcards in India," American Economic Review, American Economic Association, vol. 106(10), pages 2895-2929, October.
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