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Diagnosing Business Incubation for Social Purpose: A Viable System Model Approach

Author

Listed:
  • Khairul Akmaliah Adham

    (Universiti Sains Islam Malaysia)

  • Nur Sa’adah Muhamad

    (Universiti Kebangsaan Malaysia)

  • Mohd Fuaad Said

    (Universiti Putra Malaysia)

  • Shahrizin Abdul Sarhadat

    (Majlis Amanah Rakyat)

  • Habib Asaril Ismail

    (Universiti Sains Islam Malaysia)

  • Mohd Fareez Assrul Mohd Nasir

    (Universiti Sains Islam Malaysia)

Abstract

Business incubation is one of the means that promotes the overall business and economic growth of a particular location. However, to date, the role of business incubation as a social innovation, which has the aim to achieve concurrent development of firms, the economy and the society, is not yet understood. Using the systemic approach, specifically the viable system model (VSM) as the framework, the objective of this study is to diagnose the operation of an incubation programme that focuses on supporting business development for social purpose. This study utilized the qualitative methodology and selected an incubator, known as Kompleks Industri Makanan MARA (KIMAR), as the system-in-focus. KIMAR is a halal food industry complex established and operated by Majlis Amanah Rakyat (MARA); the latter a Malaysian government agency that aims to promote the socio-economic empowerment of the indigenous people of Malaysia including the Malays. Data for the diagnosis was collected through interviews with the executives responsible for the incubator operation, as well as the managers or entrepreneurs of the businesses located within it. Our analysis found cohesions among the functions of the incubator and their functionality to manage certain varieties in the environment, although more requisite varieties are needed to manage the high complexity of global halal business development. In managing these varieties, the incubation process receives financial sponsorship and other support from its social-based parent organization. The use of systems perspective highlights operational values of responsibility, long-term perspective as well as effective management of resources that drive the impact of a social incubator, thus enriches the concept of social innovation that typically focuses on the social impact of the outcome.

Suggested Citation

  • Khairul Akmaliah Adham & Nur Sa’adah Muhamad & Mohd Fuaad Said & Shahrizin Abdul Sarhadat & Habib Asaril Ismail & Mohd Fareez Assrul Mohd Nasir, 2019. "Diagnosing Business Incubation for Social Purpose: A Viable System Model Approach," Systemic Practice and Action Research, Springer, vol. 32(2), pages 219-238, April.
    • Handle: RePEc:spr:syspar:v:32:y:2019:i:2:d:10.1007_s11213-018-9465-8
    DOI: 10.1007/s11213-018-9465-8
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    References listed on IDEAS

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    1. Geoff Mulgan, 2006. "The Process of Social Innovation," Innovations: Technology, Governance, Globalization, MIT Press, vol. 1(2), pages 145-162, April.
    2. Khairul Akmaliah Adham & Saida Farhanah Sarkam & Mohd Fuaad Said & Nadiah Mahmad Nasir & Hasmiah Kasimin, 2017. "Monitoring of Policy Implementation: Convergent Mobile and Fixed Technologies as Emergent Enablers," Systemic Practice and Action Research, Springer, vol. 30(5), pages 535-551, October.
    3. Poole, Marshall Scott & Van de Ven, Andrew H. & Dooley, Kevin & Holmes, Michael E., 2000. "Organizational Change and Innovation Processes: Theory and Methods for Research," OUP Catalogue, Oxford University Press, number 9780195131987.
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    Cited by:

    1. Afred Suci & Sri Maryanti & Hardi Hardi & Nining Sudiar, 2022. "Embedding Design Thinking Paradigm in a University’s Business Assistance to Small Business," Systemic Practice and Action Research, Springer, vol. 35(2), pages 177-201, April.
    2. Jacqueline Y. Sánchez-García & Ana Gabriela Ramírez-Gutiérrez & Juan E. Núñez-Ríos & Pedro Pablo Cardoso-Castro & Omar G. Rojas, 2019. "Systems Thinking Approach to Sustainable Performance in RAMSAR Sites," Sustainability, MDPI, vol. 11(22), pages 1-21, November.
    3. Jacqueline Y. Sánchez-García & Juan E. Núñez-Ríos & Manuel Soto-Pérez & Pedro Pablo Cardoso-Castro & Alejandro Rodríguez-Magaña, 2020. "A Systems Science Approach to Inter-Organisational Complementarity in Tourism SMEs," Systemic Practice and Action Research, Springer, vol. 33(1), pages 1-25, February.

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