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Developing a digital transformation process in the manufacturing sector: Egyptian case study

Author

Listed:
  • Yasser Omar Abdallah

    (Cranfield University
    Mansoura University)

  • Essam Shehab

    (Nazarbayev University)

  • Ahmed Al-Ashaab

    (Cranfield University)

Abstract

Digital transformation is of crucial importance in the manufacturing industry, especially after the COVID-19 pandemic because of the increasing need for remote working and socially distanced workplaces. However, there is a lack of a clear and well-defined process to implement digital transformation in manufacturing. This paper aims to identify the most critical stages to implementing digital transformation in the manufacturing sector. Twenty-one structured interviews with experienced specialists in digitalisation in the manufacturing sector in the Egyptian economy were held and used the Best–Worst Method to analyse the data as an analysis tool for a multiple criteria decision making (MCDM) approach. The digital transformation process comprises eight stages covering technology, management, communications, and customer elements. The main contribution of this work stage is the balance between the different elements of digital transformation—digital technologies, leadership and strategy, people and business processes—to create an integrated 8-step process of digital transformation in the manufacturing sector of developing economies such as the Egyptian economy.

Suggested Citation

  • Yasser Omar Abdallah & Essam Shehab & Ahmed Al-Ashaab, 2022. "Developing a digital transformation process in the manufacturing sector: Egyptian case study," Information Systems and e-Business Management, Springer, vol. 20(3), pages 613-630, September.
    • Handle: RePEc:spr:infsem:v:20:y:2022:i:3:d:10.1007_s10257-022-00558-3
    DOI: 10.1007/s10257-022-00558-3
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    References listed on IDEAS

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    Cited by:

    1. Milena Kajba & Borut Jereb & Tina Cvahte Ojsteršek, 2023. "Exploring Digital Twins in the Transport and Energy Fields: A Bibliometrics and Literature Review Approach," Energies, MDPI, vol. 16(9), pages 1-23, May.
    2. Qianxiao Zhang & Yixue Duan, 2023. "How Digitalization Shapes Export Product Quality: Evidence from China," Sustainability, MDPI, vol. 15(8), pages 1-20, April.
    3. Agnieszka A. Tubis & Katarzyna Grzybowska & Bartosz Król, 2023. "Supply Chain in the Digital Age: A Scientometric–Thematic Literature Review," Sustainability, MDPI, vol. 15(14), pages 1-25, July.
    4. Ahmed Hamdy, 2024. "Supply chain capabilities matter: digital transformation and green supply chain management in post-pandemic emerging economies: A case from Egypt," Operations Management Research, Springer, vol. 17(3), pages 963-981, September.
    5. Maha Shehadeh & Ahmad Almohtaseb & Jehad Aldehayyat & Ibrahim A. Abu-AlSondos, 2023. "Digital Transformation and Competitive Advantage in the Service Sector: A Moderated-Mediation Model," Sustainability, MDPI, vol. 15(3), pages 1-21, January.

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