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Managerial Competences for ERP Journeys

Author

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  • Pernille Kræmmergaard

    (Aalborg University)

  • Jeremy Rose

    (Aalborg University)

Abstract

This paper investigates the managerial competences required for the complex interactions required to successfully integrate an Enterprise Resource Planning system into an organization—the ERP journey. A feature of the study (a five year longitudinal study of a Danish production company implementing SAP R/3) was the rise and fall of the ERP project managers. The study showed that different stages of the ERP journey required different competences from the managers. A manager with a certain competence mix might successfully oversee part of the ERP journey, but a different blend of competences was required to manage other parts. The paper concludes that a wide range of competences are required: personal, business and technical. The competence mix should be expected to vary through the journey, and is often too much to expect of one person.

Suggested Citation

  • Pernille Kræmmergaard & Jeremy Rose, 2002. "Managerial Competences for ERP Journeys," Information Systems Frontiers, Springer, vol. 4(2), pages 199-211, July.
    • Handle: RePEc:spr:infosf:v:4:y:2002:i:2:d:10.1023_a:1016054904008
    DOI: 10.1023/A:1016054904008
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    References listed on IDEAS

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    1. Markus, M. Lynne & Pfeffer, Jeffrey, 1983. "Power and the design and implementation of accounting and control systems," Accounting, Organizations and Society, Elsevier, vol. 8(2-3), pages 205-218, May.
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    Cited by:

    1. Mahmoud Nassar & Lina Warrad & Yousef Abu Siam, 2017. "The Implementation of Enterprise Resource Planning System within Jordanian Industrial Sector," International Review of Management and Marketing, Econjournals, vol. 7(3), pages 179-187.
    2. Manisha Seth & D.P. Goyal & Ravi Kiran, 2015. "Development of a Model for Successful Implementation of Supply Chain Management Information System in Indian Automotive Industry," Vision, , vol. 19(3), pages 248-262, September.
    3. Plaza, Malgorzata, 2016. "Balancing the costs of human resources on an ERP project," Omega, Elsevier, vol. 59(PB), pages 171-183.
    4. Kræmmergaard, Pernille & Rose, Jeremy, 2006. "Managing the ERP implementation journey - change in discourse from classical IT project to technology-driven organisational change initiative," Informatics Research Group Working Papers I-2005-02, University of Aarhus, Aarhus School of Business, Department of Business Studies.

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