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Systematic Literature Review of E-Learning Capabilities to Enhance Organizational Learning

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  • Michail N. Giannakos

    (Norwegian University of Science and Technology)

  • Patrick Mikalef

    (Norwegian University of Science and Technology)

  • Ilias O. Pappas

    (Norwegian University of Science and Technology
    University of Agder)

Abstract

E-learning systems are receiving ever increasing attention in academia, business and public administration. Major crises, like the pandemic, highlight the tremendous importance of the appropriate development of e-learning systems and its adoption and processes in organizations. Managers and employees who need efficient forms of training and learning flow within organizations do not have to gather in one place at the same time or to travel far away to attend courses. Contemporary affordances of e-learning systems allow users to perform different jobs or tasks for training courses according to their own scheduling, as well as to collaborate and share knowledge and experiences that result in rich learning flows within organizations. The purpose of this article is to provide a systematic review of empirical studies at the intersection of e-learning and organizational learning in order to summarize the current findings and guide future research. Forty-seven peer-reviewed articles were collected from a systematic literature search and analyzed based on a categorization of their main elements. This survey identifies five major directions of the research on the confluence of e-learning and organizational learning during the last decade. Future research should leverage big data produced from the platforms and investigate how the incorporation of advanced learning technologies (e.g., learning analytics, personalized learning) can help increase organizational value.

Suggested Citation

  • Michail N. Giannakos & Patrick Mikalef & Ilias O. Pappas, 2022. "Systematic Literature Review of E-Learning Capabilities to Enhance Organizational Learning," Information Systems Frontiers, Springer, vol. 24(2), pages 619-635, April.
  • Handle: RePEc:spr:infosf:v:24:y:2022:i:2:d:10.1007_s10796-020-10097-2
    DOI: 10.1007/s10796-020-10097-2
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    References listed on IDEAS

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    1. James G. March, 1991. "Exploration and Exploitation in Organizational Learning," Organization Science, INFORMS, vol. 2(1), pages 71-87, February.
    2. Patrick Mikalef & Ilias O. Pappas & John Krogstie & Michail Giannakos, 2018. "Big data analytics capabilities: a systematic literature review and research agenda," Information Systems and e-Business Management, Springer, vol. 16(3), pages 547-578, August.
    3. Choi, Sujeong & Ko, Ilsang, 2012. "Leveraging electronic collaboration to promote interorganizational learning," International Journal of Information Management, Elsevier, vol. 32(6), pages 550-559.
    4. Ilias O. Pappas & Patrick Mikalef & Michail N. Giannakos & John Krogstie & George Lekakos, 2018. "Big data and business analytics ecosystems: paving the way towards digital transformation and sustainable societies," Information Systems and e-Business Management, Springer, vol. 16(3), pages 479-491, August.
    5. Stoffregen, Julia Dorothée & Pawlowski, Jan M. & Ras, Eric & Tobias, Eric & Šćepanović, Snezana & Fitzpatrick, Dónal & Mehigan, Tracey & Steffens, Petra & Przygoda, Christiane & Schilling, Peter & Fri, 2016. "Barriers to open e-learning in public administrations," Technological Forecasting and Social Change, Elsevier, vol. 111(C), pages 198-208.
    6. Shouhong Wang & Hai Wang, 2012. "Organizational schemata of e-portfolios for fostering higher-order thinking," Information Systems Frontiers, Springer, vol. 14(2), pages 395-407, April.
    7. Minhong Wang, 2011. "Integrating organizational, social, and individual perspectives in Web 2.0-based workplace e-learning," Information Systems Frontiers, Springer, vol. 13(2), pages 191-205, April.
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    2. Hugh Kellam & Clare Cook & Deborah L. Smith & Pam Haight, 2023. "The Virtual Community of Practice Facilitation Model: A Conceptual Framework for Healthcare Professional Education," International Journal of Technology and Human Interaction (IJTHI), IGI Global, vol. 19(1), pages 1-14, January.

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