IDEAS home Printed from https://ideas.repec.org/a/spr/flsman/v37y2025i3d10.1007_s10696-024-09558-6.html
   My bibliography  Save this article

Machine as a smart service: a hybrid knowledge graph approach

Author

Listed:
  • Huanrong Ren

    (Xi’an Jiaotong University)

  • Pingyu Jiang

    (Xi’an Jiaotong University)

  • Qingzong Li

    (Xi’an Jiaotong University)

Abstract

The advancement of Information and Communication Technology has catalyzed the emergence of a new generation of manufacturing paradigms demanding increasingly “smart” equipment. Despite this, existing equipment system exhibits limitations in terms of flexibility, user interaction, and cost-effectiveness. To address these challenges and foster personalization, smartness, and a service-oriented approach, this article proposed an innovative smart equipment service system implementation of “Machine as a smart service” (MaaS). We argue that shifting the past concentration from the equipment itself to the service provided would fitting for the current advanced manufacturing paradigms more properly, and based on this proposed a hybrid Knowledge Graph (KG) approach to abstract equipment as smart services. Our MaaS is running on a cluster consisting of an arbitrary quantity of equipment and makes H2M/M2H/M2M communication through service-oriented interaction. The process and related resources would be mapped into a twin space organized with KG, which translates the MaaS physical running into KG interaction. We also introduced three enabling technologies to achieve this: Hierarchical Knowledge Graph, Event Control Framework, and resource mapping methods, and illustrate them with cases.

Suggested Citation

  • Huanrong Ren & Pingyu Jiang & Qingzong Li, 2025. "Machine as a smart service: a hybrid knowledge graph approach," Flexible Services and Manufacturing Journal, Springer, vol. 37(3), pages 750-775, September.
  • Handle: RePEc:spr:flsman:v:37:y:2025:i:3:d:10.1007_s10696-024-09558-6
    DOI: 10.1007/s10696-024-09558-6
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10696-024-09558-6
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10696-024-09558-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Daniel Beverungen & Oliver Müller & Martin Matzner & Jan Mendling & Jan Brocke, 2019. "Conceptualizing smart service systems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(1), pages 7-18, March.
    2. Paula Andrea Potes Ruiz & Bernard Kamsu-Foguem & Daniel Noyes, 2013. "Knowledge reuse integrating the collaboration from experts in industrial maintenance management," Post-Print hal-00861829, HAL.
    3. Guanghui Zhou & Chao Zhang & Zhi Li & Kai Ding & Chuang Wang, 2020. "Knowledge-driven digital twin manufacturing cell towards intelligent manufacturing," International Journal of Production Research, Taylor & Francis Journals, vol. 58(4), pages 1034-1051, February.
    4. Jagjit Singh Srai & Mukesh Kumar & Gary Graham & Wendy Phillips & James Tooze & Simon Ford & Paul Beecher & Baldev Raj & Mike Gregory & Manoj Kumar Tiwari & B. Ravi & Andy Neely & Ravi Shankar & Fiona, 2016. "Distributed manufacturing: scope, challenges and opportunities," International Journal of Production Research, Taylor & Francis Journals, vol. 54(23), pages 6917-6935, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Plekhanov, Dmitry & Franke, Henrik & Netland, Torbjørn H., 2023. "Digital transformation: A review and research agenda," European Management Journal, Elsevier, vol. 41(6), pages 821-844.
    2. Rainer Alt, 2021. "Electronic Markets on robotics," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(3), pages 465-471, September.
    3. Arsenyan, Jbid & Mirowska, Agata & Piepenbrink, Anke, 2023. "Close encounters with the virtual kind: Defining a human-virtual agent coexistence framework," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
    4. Matzner, Martin & Pauli, Tobias & Marx, Emanuel & Anke, Jürgen & Poeppelbuss, Jens & Fielt, Erwin & Gregor, Shirley & Sun, Ruonan & Hydle, Katja Maria & Aas, Tor Helge & Aanestad, Margunn & Gordijn, J, 2021. "Transitioning to Platform-based Services and Business Models in a B2B Environment," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 5(3), pages 143-162.
    5. Nguyen, Ho Si Hung & Do, Phuc & Vu, Hai-Canh & Iung, Benoit, 2019. "Dynamic maintenance grouping and routing for geographically dispersed production systems," Reliability Engineering and System Safety, Elsevier, vol. 185(C), pages 392-404.
    6. Giulia Bruno & Teresa Taurino & Agostino Villa, 2018. "An approach to support SMEs in manufacturing knowledge organization," Journal of Intelligent Manufacturing, Springer, vol. 29(6), pages 1379-1392, August.
    7. Kumar, Mukesh & Tsolakis, Naoum & Agarwal, Anshul & Srai, Jagjit Singh, 2020. "Developing distributed manufacturing strategies from the perspective of a product-process matrix," International Journal of Production Economics, Elsevier, vol. 219(C), pages 1-17.
    8. Shimin Liu & Pai Zheng & Jinsong Bao, 2024. "Digital Twin-based manufacturing system: a survey based on a novel reference model," Journal of Intelligent Manufacturing, Springer, vol. 35(6), pages 2517-2546, August.
    9. Chien-Chang Hsu & Min-Sheng Chen, 2016. "Intelligent maintenance prediction system for LED wafer testing machine," Journal of Intelligent Manufacturing, Springer, vol. 27(2), pages 335-342, April.
    10. Elias G. Carayannis & Luca Dezi & Gianluca Gregori & Ernesto Calo, 2022. "Smart Environments and Techno-centric and Human-Centric Innovations for Industry and Society 5.0: A Quintuple Helix Innovation System View Towards Smart, Sustainable, and Inclusive Solutions," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 926-955, June.
    11. Michael Bortlik & Bernd Heinrich & Daniel Lohninger, 2024. "Service Re-Selection for Disruptive Events in Mobile Environments: A Heuristic Technique for Decision Support at Runtime," Information Systems Frontiers, Springer, vol. 26(3), pages 1063-1090, June.
    12. Bastian Stahl & Björn Häckel & Daniel Leuthe & Christian Ritter, 2023. "Data or Business First?—Manufacturers’ Transformation Toward Data-driven Business Models," Schmalenbach Journal of Business Research, Springer, vol. 75(3), pages 303-343, September.
    13. Tilo Böhmann & Angela Roth & Gerhard Satzger & Carina Benz & Daniel Beverungen & Andreas Boes & Christoph Breidbach & Martin Gersch & Gerhard Gudergan & Jens Hogreve & Christian Kurtz & Barbara Langes, 2025. "Continuous value shaping: A boundary concept for innovating service innovation approaches," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-20, December.
    14. Henkens, Bieke & Verleye, Katrien & Larivière, Bart, 2021. "The smarter, the better?! Customer well-being, engagement, and perceptions in smart service systems," International Journal of Research in Marketing, Elsevier, vol. 38(2), pages 425-447.
    15. Rainer Alt & Jan Marco Leimeister & Thomas Priemuth & Stephan Sachse & Nils Urbach & Nico Wunderlich, 2020. "Software-Defined Business," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(6), pages 609-621, December.
    16. Jürgen Anke & Jens Poeppelbuss & Rainer Alt, 2020. "It Takes More than Two to Tango: Identifying Roles and Patterns in Multi-Actor Smart Service Innovation," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(4), pages 599-634, October.
    17. Kurtz, Julian & Zinke-Wehlmann, Christian & Lugmair, Nina & Schymanietz, Martin & Roth, Angela, 2023. "Characterising smart service systems – Revealing the smart value," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 7(2), pages 112-128.
    18. Koldewey, Christian & Hemminger, Anja & Reinhold, Jannik & Gausemeier, Jürgen & Dumitrescu, Roman & Chohan, Nadia & Frank, Maximilian, 2022. "Aligning strategic position, behavior, and structure for smart service businesses in manufacturing," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    19. Danelski, Alexa & Gersch, Martin & Erler, Christina, 2023. "Whitepaper zum Projekt "BloG³ - Blockchainbasiertes Gesundheitsdatenmanagement für gesamtheitliche Gesundheitsprofile". Delphi-Analyse: Szenarien und Geschäftsmodelle," Discussion Papers 2023/8, Free University Berlin, School of Business & Economics.
    20. Matthias Trier & Dennis Kundisch & Daniel Beverungen & Oliver Müller & Guido Schryen & Milad Mirbabaie & Simon Trang, 2023. "Digital Responsibility," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(4), pages 463-474, August.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:flsman:v:37:y:2025:i:3:d:10.1007_s10696-024-09558-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.