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Employee Competencies as Predictors of Organizational Performance: A Study of Public and Private Sector Banks

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  • Mohammad Salman
  • Showkat Ahmad Ganie
  • Imran Saleem

Abstract

Drawing on the resource-based view, this paper seeks to examine the influence of employee competencies on organizational performance using a sample of 325 managerial and non-managerial employees working in Indian public and private sector banks. The study employed a cross-sectional research design, and the data were collected through a structured questionnaire using convenience sampling. Confirmatory factor analysis was used to check the reliability and validity of the dimensions, and the proposed hypotheses were tested by using structural equation modelling. The results indicated a positive and significant impact of selected employee competencies on organizational performance except for self-competence, which showed an insignificant and negative effect. The study is of immense potential to help policy and decision-makers of the Indian banking industry to develop and implement strategies for improving employee competencies, which, in turn, are instrumental in enhancing organizational performance. This study is a unique attempt to examine the impact of various employee competence dimensions on organizational performance, particularly in the Indian banking industry.

Suggested Citation

  • Mohammad Salman & Showkat Ahmad Ganie & Imran Saleem, 2020. "Employee Competencies as Predictors of Organizational Performance: A Study of Public and Private Sector Banks," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 45(4), pages 416-432, November.
    • Handle: RePEc:sae:manlab:v:45:y:2020:i:4:p:416-432
    DOI: 10.1177/0258042X20939014
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    References listed on IDEAS

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    Cited by:

    1. Ashraf, Muhammad Saleem & Sulehri, Fiaz Ahmad & Audi, Marc & Bukhari, Syeda Ambreen Fatima & Azam, Habiba & Ali, Amjad, 2024. "Impact of Work Motivation on Job Satisfaction: The Role of Employee Reward, Training and Islamic Work Accommodation," MPRA Paper 121557, University Library of Munich, Germany.
    2. Mohammad Salman & Imran Anwar & Showkat Ahmad Ganie & Imran Saleem, 2024. "Impact of Human Resource Management Practices on Organizational Performance: Evidence From the Indian Banking Industry," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(1), pages 97-118, February.
    3. Tamy Al-Binali & Ahmet Faruk Aysan & Hasan Dinçer & Ibrahim Musa Unal & Serhat Yüksel, 2023. "New Horizons in Bank Mergers: A Quantum Spherical Fuzzy Decision-Making Framework for Analyzing Islamic and Conventional Bank Mergers and Enhancing Resilience," Sustainability, MDPI, vol. 15(10), pages 1-37, May.
    4. Mohammad Salman & Imran Saleem & Showkat Ahmad Ganie, 2023. "Human Resource Management Practices as Antecedents of Employee Competencies: Empirical Evidence from the Banking Industry," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 48(3), pages 381-398, August.
    5. Dr.Muganda Munir Manini & Dr.Umulkher Ali Abdillahi, 2023. "Does the Internal Control Environment Drive the Performance of Cooperatives? A PLS-SEM Perspective," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(7), pages 721-745, July.

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