IDEAS home Printed from https://ideas.repec.org/a/sae/manlab/v39y2014i4p411-422.html
   My bibliography  Save this article

RETRACTED: PRM Scale: An Innovative Tool for Indian Automobile Sector

Author

Listed:
  • Anuja Agarwal
  • Deepali Singh

Abstract

The research study aims at developing a reliable partner relationship management (PRM) scale specific to Indian automobile sector. The review of literature on PRM has revealed a need to develop such scale for more effective implementation of PRM practices with sound value-laden relationship between the manufacturer and the channel partners. Literature review is followed by questionnaire development through depth interview with some of the automobile manufacturers and channel partners belonging to the northern and southern regions of India. A questionnaire survey was carried out and a standard methodology was used consisting of exploratory and confirmatory factor analysis for analyzing data and ultimately for scale development. Findings of the study revealed PRM as a multidimensional construct comprising five factors, namely organizational structure, trust, commitment, customization and market orientation. These factors should be given the utmost importance for relationship enhancement among channel partners specifically in the Indian automobile sector. The novelty of the research work lies in proposing a reliable and valid measurement instrument for enhancing PRM effectiveness.

Suggested Citation

  • Anuja Agarwal & Deepali Singh, 2014. "RETRACTED: PRM Scale: An Innovative Tool for Indian Automobile Sector," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 39(4), pages 411-422, November.
    • Handle: RePEc:sae:manlab:v:39:y:2014:i:4:p:411-422
    DOI: 10.1177/0258042X15578017
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/0258042X15578017
    Download Restriction: no
    File URL: https://libkey.io/10.1177/0258042X15578017?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Mee-Shew Cheung & Matthew B. Myers, 2008. "Managing knowledge sharing networks in global supply chains," International Journal of Management and Decision Making, Inderscience Enterprises Ltd, vol. 9(6), pages 581-599.
    2. Arun Kumar Agariya & Deepali Singh, 2013. "CRM Scale Development and Validation in Indian Telecom Sector," International Journal of Customer Relationship Marketing and Management (IJCRMM), IGI Global, vol. 4(3), pages 1-19, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sebastian Ion Ceptureanu & Eduard Gabriel Ceptureanu & Marieta Olaru & Doina I. Popescu, 2018. "An Exploratory Study on Knowledge Management Process Barriers in the Oil Industry," Energies, MDPI, vol. 11(8), pages 1-15, July.
    2. Zon-Yau Lee & Mei-Tai Chu & Shiuann-Shuoh Chen & Chih-Hung Tsai, 2018. "Identifying Comprehensive Key Criteria of Sustainable Development for Traditional Manufacturing in Taiwan," Sustainability, MDPI, vol. 10(9), pages 1-19, September.
    3. Abirami Raja Santhi & Padmakumar Muthuswamy, 2022. "Influence of Blockchain Technology in Manufacturing Supply Chain and Logistics," Logistics, MDPI, vol. 6(1), pages 1-22, February.
    4. Jiguang Wang & Bing Ran, 2018. "Sustainable Collaborative Governance in Supply Chain," Sustainability, MDPI, vol. 10(1), pages 1-17, January.
    5. Jean, Ruey Jer Bryan & Kim, Daekwan & Choi, Kyuyeong, 2021. "Pattern of information technology use and relationship learning in international customer-supplier relationships," International Business Review, Elsevier, vol. 30(4).
    6. Carmen Dolores Blázquez Puerta & Guillermo Bermúdez-González & Ismael P. Soler García, 2022. "Human Systematic Innovation Helix: Knowledge Management, Emotional Intelligence and Entrepreneurial Competency," Sustainability, MDPI, vol. 14(7), pages 1-21, April.
    7. Mariachiara Barzotto & Lisa De Propris, 2021. "The value of firm linkages in the age of industry 4.0: a qualitative comparative analysis," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 67(2), pages 245-272, October.
    8. Knoppen, Desirée & Sáenz, María Jesús, 2017. "Interorganizational teams in low-versus high-dependence contexts," International Journal of Production Economics, Elsevier, vol. 191(C), pages 15-25.
    9. Pervin Ersoy & Gülmüş Börühan & Sachin Kumar Mangla & Jorge Hernandez Hormazabal & Yigit Kazancoglu & Çisem Lafcı, 2022. "Impact of information technology and knowledge sharing on circular food supply chains for green business growth," Business Strategy and the Environment, Wiley Blackwell, vol. 31(5), pages 1875-1904, July.
    10. Elliot Bendoly & Anandhi Bharadwaj & Sundar Bharadwaj, 2012. "Complementary Drivers of New Product Development Performance: Cross‐Functional Coordination, Information System Capability, and Intelligence Quality," Production and Operations Management, Production and Operations Management Society, vol. 21(4), pages 653-667, July.
    11. Oguz Morali & Cory Searcy, 2013. "A Review of Sustainable Supply Chain Management Practices in Canada," Journal of Business Ethics, Springer, vol. 117(3), pages 635-658, October.
    12. Wang, Changfeng & Hu, Qiying, 2020. "Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance," Technovation, Elsevier, vol. 94.
    13. Fu, Xiaolan & Fu, Xiaoqing (Maggie) & Ghauri, Pervez & Hou, Jun, 2022. "International collaboration and innovation: Evidence from a leading Chinese multinational enterprise," Journal of World Business, Elsevier, vol. 57(4).
    14. Cheng, Jao-Hong & Fu, Ya-Chi, 2013. "Inter-organizational relationships and knowledge sharing through the relationship and institutional orientations in supply chains," International Journal of Information Management, Elsevier, vol. 33(3), pages 473-484.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:manlab:v:39:y:2014:i:4:p:411-422. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.xlri.ac.in/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.