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Managerial influences on the inclusion of transgender and gender-diverse employees: A critical multi-method study

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  • Robin C Ladwig

Abstract

This article examined the work experiences of transgender and gender-diverse (TGD) individuals concerning the organisational environment and managerial influence on their workplace inclusion. The qualitative multi-method study design included semi-structured online interviews with TGD workers ( n  = 22); followed by an open-ended, photo-elicit questionnaire with organisational leaders and management personnel, including human resource management and career development practitioners ( n  = 42), to evaluate their awareness and approach regarding the inclusion of TGD individuals. A critical grounded theory approach was applied to identify numerous enablers and barriers for TGD employees. Further analysis identified three impact areas of managers: building an inclusive organisational infrastructure, fostering a safe psychological environment and supporting diverse impression-fit management. The three managerial areas provide practical recommendations concerning language use, leadership style, work practices and arrangements that should be considered for increasing TGD workplace inclusion. JEL Classification: M12, M14

Suggested Citation

  • Robin C Ladwig, 2023. "Managerial influences on the inclusion of transgender and gender-diverse employees: A critical multi-method study," Australian Journal of Management, Australian School of Business, vol. 48(4), pages 693-710, November.
    • Handle: RePEc:sae:ausman:v:48:y:2023:i:4:p:693-710
    DOI: 10.1177/03128962231179371
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    References listed on IDEAS

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    Keywords

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    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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