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The Impact of Job Design Factors on Job Satisfaction: A Study of Job Rotation, Enlargement and Enrichment in the Malaysian Public Sector

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  • Nurul Ezaili Alias
  • Rozana Othman
  • Wei-Loon Koe
  • Ramesh Krishnan
  • Noor Rafhati Romaiha

Abstract

This study investigates the interrelationships among job rotation, job enlargement, job enrichment, and job satisfaction within the Malaysian public sector. Although these job design elements have been explored in various contexts, their specific interactions within the Malaysian public sector remain under-examined. Employing a non-probability convenience sampling method, the study analyzed data from 180 employees drawn from a total population of 389. A quantitative research methodology was utilized, with data subjected to correlation and multiple regression analyses. The findings indicate significant relationships among job rotation, job enlargement, job enrichment, and job satisfaction, with job rotation identified as the most substantial predictor of job satisfaction. These results provide valuable insights for public sector leaders, emphasizing the role of effective job design in enhancing employee satisfaction. Furthermore, the study underscores the importance of these variables in shaping positive work experiences and overall job satisfaction among employees in the public sector.

Suggested Citation

  • Nurul Ezaili Alias & Rozana Othman & Wei-Loon Koe & Ramesh Krishnan & Noor Rafhati Romaiha, 2024. "The Impact of Job Design Factors on Job Satisfaction: A Study of Job Rotation, Enlargement and Enrichment in the Malaysian Public Sector," Information Management and Business Review, AMH International, vol. 16(4), pages 251-265.
    • Handle: RePEc:rnd:arimbr:v:16:y:2024:i:4:p:251-265
    DOI: 10.22610/imbr.v16i4(S)I.4314
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    1. Shu Hwa Loo & Walton Wider & Surianti Lajuma & Leilei Jiang & Phatthararuethai Kenikasahmanworakhun & Jem Cloyd M. Tanucan & Mohd Wafiy Akmal Ahmad Khadri, 2024. "Key factors affecting employee job satisfaction in Malaysian manufacturing firms post COVID-19 pandemic: a Delphi study," Cogent Business & Management, Taylor & Francis Journals, vol. 11(1), pages 2380809-238, December.
    2. Yasas L. PATHIRANAGE & Lakmini V. K. JAYATILAKE & Ruwan ABEYSEKERA, 2020. "Case Study Research Design for Exploration of Organizational Culture Towards Corporate Performance," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 21(3), pages 361-372, July.
    3. Aftab Hameed Memon & Shabir Hussain Khahro & Nafees Ahmed Memon & Zubair Ahmed Memon & Ahmed Mustafa, 2023. "Relationship between Job Satisfaction and Employee Performance in the Construction Industry of Pakistan," Sustainability, MDPI, vol. 15(11), pages 1-21, May.
    4. Najameddin Sadeg Tumi & Ali Nawari Hasan & Jamshed Khalid, 2022. "Impact of Compensation, Job Enrichment and Enlargement, and Training on Employee Motivation," Business Perspectives and Research, , vol. 10(1), pages 121-139, January.
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