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Development of the awareness, skills, knowledge: General (ASK-G) scale for measuring cultural competence in the general population

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  • Melanie M Domenech Rodríguez
  • Alexandra K Reveles
  • Kaylee Litson
  • Christina A Patterson
  • Alejandro L Vázquez

Abstract

Measuring cultural competence has been difficult for conceptual and practical reasons. Yet, professional guidelines and stated values call for training to improve cultural competence. To develop a strong evidence-base for training and improving cultural competence, professionals need reliable and valid measures to capture meaningful changes in cultural competence training. We developed a measure for cultural competence that could be used in a general population to measure changes in awareness, knowledge, and skills in interacting with culturally diverse others. We built an 81-item scale with items conceptually categorized into awareness, knowledge, and skills and was presented to an expert panel for feedback. For evaluation, a national panel of 204 adults responded to the new scale and other measures associated with cultural competence. Factor analysis revealed four factors with strong reliabilities: Awareness of Self, Awareness of Others, Proactive Skills Development, and Knowledge (as = .87 - .92). The final overall scale, Awareness, Knowledge, Skills—General (ASK-G) had 37 items and strong reliability (a = .94). The ASK-G was then compared to validated scales to provide evidence of concurrent, convergent, and divergent validity. Strong evidence emerged for these. The ASK-G is a promising tool to measure cultural competence in a general population.

Suggested Citation

  • Melanie M Domenech Rodríguez & Alexandra K Reveles & Kaylee Litson & Christina A Patterson & Alejandro L Vázquez, 2022. "Development of the awareness, skills, knowledge: General (ASK-G) scale for measuring cultural competence in the general population," PLOS ONE, Public Library of Science, vol. 17(9), pages 1-18, September.
    • Handle: RePEc:plo:pone00:0274505
    DOI: 10.1371/journal.pone.0274505
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