IDEAS home Printed from https://ideas.repec.org/a/nap/nijbmr/2019p1-9.html

Impact Of Information Communication Technology On Organizational Productivity In The Nigeria Banking Industry: Empirical Evidence

Author

Listed:
  • Mohammed Sani Abdullahi

    (Department of Business Administration, Faculty of Social and Management Sciences, Yusuf Maitama Sule University Kano State, Nigeria)

  • Ummi Rahma Shehu

    (Department of Business Administration & Entrepreneurship, Faculty of Social and Management Sciences, Bayero University Kano, Nigeria)

  • Bashir Mikail Usman

    (Department of Actuarial science, Faculty of Social and Management Sciences, Federal University Dutse, Jigawa State, Nigeria)

Abstract

Information Communication Technology has been acknowledged as the building block for any organization in order to maximize profit, ensure customer satisfaction and minimize cost. This study was aimed to determine the impact of information communication technology on organizational productivity in the Nigeria banking industry. Questionnaire was employed as a method of data collection of the study, while multiple regression analysis was used to test the hypotheses under study. The result of the study indicates that hardware component, software component and network have significant and positive impact on organizational productivity in the Nigeria banking industry. The study recommends that banks should acquire or make use of modernized and 21th century software, hardware, and network in order to increase organizational productivity and customer satisfaction which will eventually resulted to diversification of the organization.

Suggested Citation

  • Mohammed Sani Abdullahi & Ummi Rahma Shehu & Bashir Mikail Usman, 2019. "Impact Of Information Communication Technology On Organizational Productivity In The Nigeria Banking Industry: Empirical Evidence," Noble International Journal of Business and Management Research, Noble Academic Publsiher, vol. 3(1), pages 1-9, January.
    • Handle: RePEc:nap:nijbmr:2019:p:1-9
    as

    Download full text from publisher

    File URL: https://www.napublisher.org/pdf-files/NIJBMR-513-01-09.pdf
    Download Restriction: no
    File URL: https://www.napublisher.org/?ic=journal&journal=8&month=01-2019&issue=1&volume=3
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Adenutsi, Deodat E., 2010. "Financial development, bank savings mobilization and economic performance in Ghana: evidence from a multivariate structural VAR," MPRA Paper 29571, University Library of Munich, Germany.
    2. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    3. Ronia Hawash & Guenter Lang, 2010. "The Impact of Information Technology on Productivity in Developing Countries," Working Papers 19, The German University in Cairo, Faculty of Management Technology.
    4. Kashan Pirzada & Monir Ahmed, 2013. "Effect of New Technology on Firms Business Objectives: A Case Study of Pak-Suzuki Company," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(3), pages 95-101, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zandile Virtue Dlamini & Priscilla Xoliswa Majola, 2026. "Strategic Alignment of Information and Communication Technology (ICT) for Enhancing Service Delivery in eThekwini Municipality, South Africa," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(1), pages 54-70.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Carmen Elena Stoenoiu, 2025. "Perspectives on the development of digital techniques and tools with implications for accounting and financial audit services," GATR Journals jfbr232, Global Academy of Training and Research (GATR) Enterprise.
    2. Muhammad Sadiq & Mei Kei Leong & Ansa Savad Salim & Zhou Jiayao, 2025. "Fostering entrepreneurial success through the predictive role of knowledge management, green creativity, green social behavior, dynamic capabilities, business environment and green service innovation," International Entrepreneurship and Management Journal, Springer, vol. 21(1), pages 1-27, December.
    3. Swen Nadkarni & Reinhard Prügl, 2021. "Digital transformation: a review, synthesis and opportunities for future research," Management Review Quarterly, Springer, vol. 71(2), pages 233-341, April.
    4. Panagiotis Trivellas & Georgios Malindretos & Panagiotis Reklitis, 2020. "Implications of Green Logistics Management on Sustainable Business and Supply Chain Performance: Evidence from a Survey in the Greek Agri-Food Sector," Sustainability, MDPI, vol. 12(24), pages 1-29, December.
    5. Jiatong Yu & Jiajue Wang & Taesoo Moon, 2022. "Influence of Digital Transformation Capability on Operational Performance," Sustainability, MDPI, vol. 14(13), pages 1-20, June.
    6. Chin‐jung Luan & Chengli Tien & Pei‐hua Wu, 2013. "Strategizing Environmental Policy and Compliance for Firm Economic Sustainability: Evidence from Taiwanese Electronics Firms," Business Strategy and the Environment, Wiley Blackwell, vol. 22(8), pages 517-546, December.
    7. Adrian Gourlay & Jonathan Seaton, 2004. "The determinants of firm diversification in UK quoted companies," Applied Economics, Taylor & Francis Journals, vol. 36(18), pages 2059-2071.
    8. Baldwin, Carliss Y. & Bogers, Marcel L.A.M. & Kapoor, Rahul & West, Joel, 2024. "Focusing the ecosystem lens on innovation studies," Research Policy, Elsevier, vol. 53(3).
    9. Tobias Knabke & Sebastian Olbrich, 2018. "Building novel capabilities to enable business intelligence agility: results from a quantitative study," Information Systems and e-Business Management, Springer, vol. 16(3), pages 493-546, August.
    10. Filippo Carlo Wezel & Gino Cattani & Johannes M. Pennings, 2006. "Competitive Implications of Interfirm Mobility," Organization Science, INFORMS, vol. 17(6), pages 691-709, December.
    11. Christiana Müller & Stefan Vorbach, 2015. "Enabling Business Model Change: Evidence from High-Technology Firms," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 11(1), pages 53-75.
    12. Dinko Herman BOIKANYO, 2024. "Utilization Of 4ir Technologies To Enhance Strategic Intelligence And Dynamic Capabilities For A Sustainable Competitive Advantage," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(1), pages 5-24, March.
    13. Muhammad Farooq Islam & Ozge Can, 2024. "Integrating digital and sustainable entrepreneurship through business models: a bibliometric analysis," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 14(1), pages 1-18, December.
    14. Cécile Fonrouge & Cécile Ayerbe, 2005. "Les transitions entre innovations : études de cas et proposition d'une grille d'interprétation," Post-Print halshs-00696111, HAL.
    15. Helena Holter Antonsen & Dag Øivind Madsen, 2021. "Developing a Maturity Model for the Compliance Function of Investment Firms: A Preliminary Case Study from Norway," Administrative Sciences, MDPI, vol. 11(4), pages 1-34, October.
    16. Christoph P. Kiefer & Pablo Del Río González & Javier Carrillo‐Hermosilla, 2019. "Drivers and barriers of eco‐innovation types for sustainable transitions: A quantitative perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 28(1), pages 155-172, January.
    17. Vazquez, Pedro & Botero, Isabel C. & Arzubiaga, Unai & Memili, Esra, 2024. "What makes Latin American family firms different? Moving beyond cross-cultural comparisons," Journal of Family Business Strategy, Elsevier, vol. 15(1).
    18. Peter E. Harland & Zakir Uddin & Sven Laudien, 2020. "Product platforms as a lever of competitive advantage on a company-wide level: a resource management perspective," Review of Managerial Science, Springer, vol. 14(1), pages 137-158, February.
    19. Luis Araya-Castillo & Felipe Hernández-Perlines & Hugo Moraga & Antonio Ariza-Montes, 2021. "Scientometric Analysis of Research on Socioemotional Wealth," Sustainability, MDPI, vol. 13(7), pages 1-26, March.
    20. FeCheng Ma & Farhan Khan & Kashif Ullah Khan & Si XiangYun, 2021. "Investigating the Impact of Information Technology, Absorptive Capacity, and Dynamic Capabilities on Firm Performance: An Empirical Study," SAGE Open, , vol. 11(4), pages 21582440211, November.

    More about this item

    Keywords

    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:nap:nijbmr:2019:p:1-9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Managing Editor The email address of this maintainer does not seem to be valid anymore. Please ask Managing Editor to update the entry or send us the correct address (email available below). General contact details of provider: https://www.napublisher.org/?ic=journal&journal=8&info=aims .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.