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Identifying Success Factors for Rapid Growth in SME E-commerce


  • Feindt, Sylvie
  • Jeffcoate, Judith
  • Chappell, Caroline


With high unemployment rates and major companies downsizing, SME policy has started to move center stage. The small business job-creation thesis can be traced to David Birch, who placed great emphasis on the job generation process of very rapidly growing businesses he termed Gazelles: "In fact most firms don't grow. Gazelles do. And that is only 3 percent of all small companies." This paper focuses on the baby gazelles of the Internet economy. It looks at critical success factors that fast growing E-commerce ventures need to take into account in the start-up phase. Based on the results of the EU project KITE, the article demonstrates links between critical success factors, and highlights the competitive advantage deriving from the application of a certain critical success factor. It will compare the critical success factors identified for high growth E-commerce ventures in the start-up phase in KITE with research into the success of high growth companies in general. Copyright 2002 by Kluwer Academic Publishers

Suggested Citation

  • Feindt, Sylvie & Jeffcoate, Judith & Chappell, Caroline, 2002. "Identifying Success Factors for Rapid Growth in SME E-commerce," Small Business Economics, Springer, vol. 19(1), pages 51-62, August.
  • Handle: RePEc:kap:sbusec:v:19:y:2002:i:1:p:51-62

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    References listed on IDEAS

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    Cited by:

    1. repec:eee:tefoso:v:128:y:2018:i:c:p:56-66 is not listed on IDEAS
    2. Terrence Sebora & Sang Lee & Nittana Sukasame, 2009. "Critical success factors for e-commerce entrepreneurship: an empirical study of Thailand," Small Business Economics, Springer, vol. 32(3), pages 303-316, March.
    3. Martin, Ludivine, 2009. "Understanding the implementation of e-business strategies: Evidence from Luxembourg," MPRA Paper 13645, University Library of Munich, Germany.
    4. Jordi Vilaseca-Requena & Joan Torrent-Sellens & Antoni Meseguer-Artola & Inma Rodríguez-Ardura, 2007. "An Integrated Model of the Adoption and Extent of E-Commerce in Firms," International Advances in Economic Research, Springer;International Atlantic Economic Society, vol. 13(2), pages 222-241, May.
    5. repec:kap:iaecre:v:13:y:2007:i:2:p:222-241 is not listed on IDEAS

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