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The trust “builders” in the technology transfer relationships: an Italian science park experience

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  • Elena Giaretta

Abstract

This study proposes and assesses the effectiveness of a solution for disseminating trust in the technology transfer services. Focusing on the original experience of a science park located in Northern Italy, we propose a model focused on interface figures capable of conducting a direct dialogue with an enterprise and gaining its trust thanks to their reputation of reliability and expertise, the informal-personalised nature of the contact and their geographic, social, cultural and professional proximity. These factors stem from the features of this particular “boundary spanner” who identifies in the case-study with retired business owners/managers. This solution has proven to be particularly effective for small and medium-sized enterprises that typically show a preference for local and informal contacts within the networks and the need to refer to guide-figures when interacting with external knowledge sources because often they are not used to such scenarios. Copyright Springer Science+Business Media New York 2014

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  • Elena Giaretta, 2014. "The trust “builders” in the technology transfer relationships: an Italian science park experience," The Journal of Technology Transfer, Springer, vol. 39(5), pages 675-687, October.
    • Handle: RePEc:kap:jtecht:v:39:y:2014:i:5:p:675-687
    DOI: 10.1007/s10961-013-9313-z
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    1. Bruneel, Johan & D'Este, Pablo & Salter, Ammon, 2010. "Investigating the factors that diminish the barriers to university-industry collaboration," Research Policy, Elsevier, vol. 39(7), pages 858-868, September.
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    7. Spyros Arvanitis & Ursina Kubli & Nora Sydow & Martin Woerter, 2005. "Knowledge and Technology Transfer (KTT) Activities Between Universities and Firms in Switzerland: The Main Facts," KOF Working papers 05-115, KOF Swiss Economic Institute, ETH Zurich.
    8. Bessant, John, 1999. "The rise and fall of 'Supernet': a case study of technology transfer policy for smaller firms," Research Policy, Elsevier, vol. 28(6), pages 601-614, August.
    9. Anna Comacchio & Sara Bonesso & Claudio Pizzi, 2012. "Boundary spanning between industry and university: the role of Technology Transfer Centres," The Journal of Technology Transfer, Springer, vol. 37(6), pages 943-966, December.
    10. Santoro, Michael D & Gopalakrishnan, Shanthi, 2001. "Relationship Dynamics between University Research Centers and Industrial Firms: Their Impact on Technology Transfer Activities," The Journal of Technology Transfer, Springer, vol. 26(1-2), pages 163-171, January.
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    Cited by:

    1. Alberto Albahari & Andrés Barge-Gil & Salvador Pérez-Canto & Paolo Landoni, 2023. "The effect of science and technology parks on tenant firms: a literature review," The Journal of Technology Transfer, Springer, vol. 48(4), pages 1489-1531, August.
    2. Kreiling, Laura & Serval, Sarah & Peres, Raphaële & Bounfour, Ahmed, 2020. "University technology transfer organizations: Roles adopted in response to their regional innovation system stakeholders," Journal of Business Research, Elsevier, vol. 119(C), pages 218-229.
    3. Díez-Vial, Isabel & Montoro-Sánchez, Ángeles, 2016. "How knowledge links with universities may foster innovation: The case of a science park," Technovation, Elsevier, vol. 50, pages 41-52.
    4. Amalya L. Oliver & Kathleen Montgomery & Shimrit Barda, 2020. "The multi-level process of trust and learning in university–industry innovation collaborations," The Journal of Technology Transfer, Springer, vol. 45(3), pages 758-779, June.
    5. Isabel Diez-Vial & Angeles Montoro-Sanchez, 2017. "Research evolution in science parks and incubators: foundations and new trends," Scientometrics, Springer;Akadémiai Kiadó, vol. 110(3), pages 1243-1272, March.
    6. Timo Kleiner-Schaefer & Kerstin J. Schaefer, 2022. "Barriers to university–industry collaboration in an emerging market: Firm-level evidence from Turkey," The Journal of Technology Transfer, Springer, vol. 47(3), pages 872-905, June.
    7. Eva-María Mora-Valentín & Marta Ortiz-de-Urbina-Criado & Juan-José Nájera-Sánchez, 2018. "Mapping the conceptual structure of science and technology parks," The Journal of Technology Transfer, Springer, vol. 43(5), pages 1410-1435, October.

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    More about this item

    Keywords

    Technology transfer; Relational barriers; Trust; Boundary spanner; Small and medium-sized enterprises; Wisdom; Mentoring; J24; L14; L26; O32; O33;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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