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Quality Management System’s (QMS) impact on organizational performance of the college academic deans: a basis for continual improvement

Author

Listed:
  • Erwin B. Quendangan, DBA
  • Ferdinand C. Somido, PhD
  • Susana C. Bautista, EdD
  • Pedrito Jose V. Bermudo, PhD
  • Antonio D.Yango, PhD
  • Leomar S. Galicia, PhD

Abstract

Among the most important characteristics that distinguish a community from other communities is its ability to manage institutions and vital programs, not only effectively, but fairly innovative. This descriptive study assessed the elements of quality management system as performed by the college academic deans at colleges/universities located in Quezon City, Philippines where they were connected. The key issues the study examined include the impact of the elements of quality management as performed by the college/university academic deans that affect their performances.

Suggested Citation

  • Erwin B. Quendangan, DBA & Ferdinand C. Somido, PhD & Susana C. Bautista, EdD & Pedrito Jose V. Bermudo, PhD & Antonio D.Yango, PhD & Leomar S. Galicia, PhD, 2018. "Quality Management System’s (QMS) impact on organizational performance of the college academic deans: a basis for continual improvement," Journal of Business & Management (COES&RJ-JBM), , vol. 6(1), pages 84-97, January.
    • Handle: RePEc:jso:coejbm:v:6:y:2018:i:1:p:84-97
    DOI: 10.25255/jbm.2018.6.1.84.97
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    References listed on IDEAS

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    1. W. Edwards Deming, 2000. "The New Economics for Industry, Government, Education, 2nd Edition," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262541165, December.
    2. Adrianna Kezar & Peter D. Eckel, 2002. "The Effect of Institutional Culture on Change Strategies in Higher Education," The Journal of Higher Education, Taylor & Francis Journals, vol. 73(4), pages 435-460, July.
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