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Computer-Aided Deliberation: Model Management and Group Decision Support

Author

Listed:
  • J. F. Nunamaker

    (University of Arizona, Tucson, Arizona)

  • Lynda M. Applegate

    (Harvard University, Cambridge, Massachusetts)

  • Benn R. Konsynski

    (Harvard University, Cambridge, Massachusetts)

Abstract

The paper highlights principles of group process as an important component of group activities in planning and policy making. The management of a variety of models utilized in organizational planning is discussed. Descriptions of the features and functions of the hardware and software environment, along with scenarios for use of the environment, illustrate critical issues in group deliberation. A particular model, stakeholder identification and assumption surfacing, is used to illustrate aspects of model management and planning process implementation. Findings of the group decision support system (GDSS) research are discussed in terms of anonymity of participation, facility design, need for multiple public screens, use of knowledge and data bases, communication network speed, methodological approach, software design, mixing of manual and electronic sessions, group size, composition, satisfaction of the users and model management systems. In general, the research results from experiments and case studies reflect our findings from observation of 40 groups.

Suggested Citation

  • J. F. Nunamaker & Lynda M. Applegate & Benn R. Konsynski, 1988. "Computer-Aided Deliberation: Model Management and Group Decision Support," Operations Research, INFORMS, vol. 36(6), pages 826-848, December.
  • Handle: RePEc:inm:oropre:v:36:y:1988:i:6:p:826-848
    DOI: 10.1287/opre.36.6.826
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    Citations

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    Cited by:

    1. Anindya Ghose & Avi Goldfarb & Sang Pil Han, 2013. "How Is the Mobile Internet Different? Search Costs and Local Activities," Information Systems Research, INFORMS, vol. 24(3), pages 613-631, September.
    2. Sébastien Damart, 2010. "A Cognitive Mapping Approach to Organizing the Participation of Multiple Actors in a Problem Structuring Process," Group Decision and Negotiation, Springer, vol. 19(5), pages 505-526, September.
    3. Teich, Jeffrey E. & Wallenius, Hannele & Kuula, Markku & Zionts, Stanley, 1995. "A decision support approach for negotiation with an application to agricultural income policy negotiations," European Journal of Operational Research, Elsevier, vol. 81(1), pages 76-87, February.
    4. Pierre A. Balthazard & William R. Ferrell & Dorothy L. Aguilar, 1998. "Influence Allocation Methods in Group Decision Support Systems," Group Decision and Negotiation, Springer, vol. 7(4), pages 347-362, July.
    5. Ho, J. K. K. & Sculli, D., 1997. "The scientific approach to problem solving and decision support systems," International Journal of Production Economics, Elsevier, vol. 48(3), pages 249-257, February.
    6. B. Gavish & J.H. Gerdes & J. Kalvenes, 2000. "Performance-Based Reward Distribution Methods for Anonymous Decision-Making Groups," Group Decision and Negotiation, Springer, vol. 9(5), pages 393-413, September.
    7. Clare Bayley & Simon French, 2008. "Designing a Participatory Process for Stakeholder Involvement in a Societal Decision," Group Decision and Negotiation, Springer, vol. 17(3), pages 195-210, May.
    8. Riyaz Sikora & Michael J. Shaw, 1998. "A Multi-Agent Framework for the Coordination and Integration of Information Systems," Management Science, INFORMS, vol. 44(11-Part-2), pages 65-78, November.
    9. Tako, Antuela A. & Kotiadis, Kathy, 2015. "PartiSim: A multi-methodology framework to support facilitated simulation modelling in healthcare," European Journal of Operational Research, Elsevier, vol. 244(2), pages 555-564.
    10. Sajda Qureshi, 1998. "Supporting a Network Way of Working in an Electronic Social Space," Group Decision and Negotiation, Springer, vol. 7(5), pages 399-416, September.
    11. Utpal Bose & David B. Paradice, 1999. "The Effects of Integrating Cognitive Feedback and Multi-attribute Utility-Based Multicriteria Decision-Making Methods in GDSS," Group Decision and Negotiation, Springer, vol. 8(2), pages 157-182, March.
    12. John Sutherland, 2000. "Extending the Reach of Collective Decision Support Systems: Provisions for Disciplining Judgment-Driven Exercises," Theory and Decision, Springer, vol. 48(1), pages 1-46, February.
    13. Simon French & David Rios Insua & Fabrizio Ruggeri, 2007. "e -Participation and Decision Analysis," Decision Analysis, INFORMS, vol. 4(4), pages 211-226, December.
    14. Islei, Gerd & Lockett, Geoff & Naudé, Peter, 1999. "Judgemental modelling as an aid to scenario planning and analysis," Omega, Elsevier, vol. 27(1), pages 61-73, February.
    15. Zaharias Xanthopulos & Emanuel Melachrinoudis & Marius M. Solomon, 2000. "Interactive Multiobjective Group Decision Making with Interval Parameters," Management Science, INFORMS, vol. 46(12), pages 1585-1601, December.
    16. Eden, Colin, 1995. "On evaluating the performance of `wide-band' GDSS's," European Journal of Operational Research, Elsevier, vol. 81(2), pages 302-311, March.
    17. Robert Davison, 2000. "The Role of Groupware in Requirements Specification," Group Decision and Negotiation, Springer, vol. 9(2), pages 149-160, March.
    18. Fran Ackermann & Colin Eden, 2001. "Contrasting Single User and Networked Group Decision Support Systems for Strategy Making," Group Decision and Negotiation, Springer, vol. 10(1), pages 47-66, January.

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