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The Mediating Role of Corporate Characteristics on the Relationship between the Strategic Learning and the Competitive Capabilities of the Telecommunications Companies in Jordan

Author

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  • Bahjat E. Al-jawazneh
  • Waleed M. Al -Awawdeh

Abstract

This study aims at studying the mediating role of corporate characteristics on the relationship between the strategic learning and the competitive capabilities of the Telecommunications Companies in Jordan. The population of this research are the three major telecommunications companies in Jordan, namely, Zain, Orange and Umniah. The study respondents consisted of those who occupy different managerial positions at these companies, for they have acquired enough experience that makes them eligible to answer the questionnaire. The researchers adopted the construct of Siren (2012) in order to measure the independent variable, which is strategic learning, and made use of the studies of Zhang and Sharifi (2000) and Toni (2001) to measure the competitive capabilities. A total of 278 questionnaires were distributed, out of which 195 were retrieved, but only 150 questionnaires were valid for statistical analysis. The major finding of the study is: strategic knowledge distribution and the implementation of strategic knowledge, mediated by company’s age and type of service, do have an impact on the competitive capabilities of the researched companies. However, the creation and the interpretation of strategic knowledge mediated by the same variables have statistically insignificant impact on the competitive capabilities.

Suggested Citation

  • Bahjat E. Al-jawazneh & Waleed M. Al -Awawdeh, 2016. "The Mediating Role of Corporate Characteristics on the Relationship between the Strategic Learning and the Competitive Capabilities of the Telecommunications Companies in Jordan," International Business Research, Canadian Center of Science and Education, vol. 9(5), pages 125-134, May.
    • Handle: RePEc:ibn:ibrjnl:v:9:y:2016:i:5:p:125-134
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    References listed on IDEAS

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    1. Sharifi, H. & Zhang, Z., 1999. "A methodology for achieving agility in manufacturing organisations: An introduction," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 7-22, May.
    2. David J Teece & Gary Pisano & Amy Shuen, 2008. "Dynamic Capabilities And Strategic Management," World Scientific Book Chapters, in: Technological Know-How, Organizational Capabilities, And Strategic Management Business Strategy and Enterprise Development in Competitive Environments, chapter 2, pages 27-51, World Scientific Publishing Co. Pte. Ltd..
    3. Nile W. Hatch & Jeffrey H. Dyer, 2004. "Human capital and learning as a source of sustainable competitive advantage," Strategic Management Journal, Wiley Blackwell, vol. 25(12), pages 1155-1178, December.
    4. Michael J. Tippins & Ravipreet S. Sohi, 2003. "IT competency and firm performance: is organizational learning a missing link?," Strategic Management Journal, Wiley Blackwell, vol. 24(8), pages 745-761, August.
    5. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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