IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i8p7018-d1129739.html
   My bibliography  Save this article

Risks and Requirements in Sustainable App Development—A Review

Author

Listed:
  • Tom Hunger

    (Corporate Environmental Management and Sustainability, Faculty of Economics and Business Administration, University of Technology Chemnitz, 09111 Chemnitz, Germany)

  • Marlen Arnold

    (Corporate Environmental Management and Sustainability, Faculty of Economics and Business Administration, University of Technology Chemnitz, 09111 Chemnitz, Germany)

  • Rico Pestinger

    (GAD Inc., 01156 Dresden, Germany)

Abstract

Apps are a part of the everyday lives of many people around the world. Digital applications support many areas, including the private sphere and the working world. To strengthen social sustainability in app development, it is necessary to consider users’ needs. The aim of this paper is to identify users’ requirements and to explore possible concerns. Furthermore, we aim to investigate how sustainability can be integrated into app development. For this purpose, 25 studies were analyzed, in which users were interviewed. The papers were qualitatively evaluated. Our results reveal three main findings. First, specific requirements, such as value for monetary aspects, security, and privacy, play a crucial role for users. Second, users expressed concerns about the attractiveness, motivation, and accuracy of apps. Third, an absolute research gap was revealed in the integration of sustainability in app development. Based on the findings, the Sustainable App Development Model (SADM) was then developed. This model incorporates the most fundamental aspects of social, economic, and environmental sustainability and is characterized by a circular approach to app development.

Suggested Citation

  • Tom Hunger & Marlen Arnold & Rico Pestinger, 2023. "Risks and Requirements in Sustainable App Development—A Review," Sustainability, MDPI, vol. 15(8), pages 1-16, April.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:8:p:7018-:d:1129739
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/8/7018/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/15/8/7018/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Hsu, Chin-Lung & Lin, Judy Chuan-Chuan, 2016. "Effect of perceived value and social influences on mobile app stickiness and in-app purchase intention," Technological Forecasting and Social Change, Elsevier, vol. 108(C), pages 42-53.
    2. Dahlia Kairy & Mir Abolfazl Mostafavi & Catherine Blanchette-Dallaire & Eva Belanger & Andrea Corbeil & Meena Kandiah & Tian Qiang Wu & Barbara Mazer, 2021. "A Mobile App to Optimize Social Participation for Individuals with Physical Disabilities: Content Validation and Usability Testing," IJERPH, MDPI, vol. 18(4), pages 1-20, February.
    3. Usman Shehzaib & Javed Ferzund & Muhammad Asif, 2018. "Mobile Apps Acceptability: A Meta-Analysis Model for Google Play," International Journal of Information Technology and Web Engineering (IJITWE), IGI Global, vol. 13(4), pages 1-13, October.
    4. Shampy Kamboj & Shruti Rana & Vinayak A. Drave, 2020. "Factors Driving Consumer Engagement and Intentions with Gamification of Mobile Apps," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 18(2), pages 17-35, April.
    5. Yasmeen Elsantil, 2020. "User Perceptions of the Security of Mobile Applications," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 12(4), pages 24-41, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bhukya, Ramulu & Paul, Justin, 2023. "Social influence research in consumer behavior: What we learned and what we need to learn? – A hybrid systematic literature review," Journal of Business Research, Elsevier, vol. 162(C).
    2. German Blanco & Rajeev K. Goel & Rati Ram, 2023. "What drives the production and diffusion of mobile apps? An international investigation," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(2), pages 828-838, March.
    3. Reema Nofal & Pelin Bayram & Okechukwu Lawrence Emeagwali & Lu’ay Al-Mu’ani, 2022. "The Effect of eWOM Source on Purchase Intention: The Moderation Role of Weak-Tie eWOM," Sustainability, MDPI, vol. 14(16), pages 1-20, August.
    4. Huang, Duen-Huang & Chueh, Hao-En, 2022. "Behavioral intention to continuously use learning apps: A comparative study from Taiwan universities," Technological Forecasting and Social Change, Elsevier, vol. 177(C).
    5. Brusch, Ines & Rappel, Nina, 2020. "Exploring the acceptance of instant shopping – An empirical analysis of the determinants of user intention," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    6. Alnawas, Ibrahim & Al Khateeb, Amr & El Hedhli, Kamel, 2023. "The effects of app-related factors on app stickiness: The role of cognitive and emotional app relationship quality," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    7. Gabriel Giani Oentoro & Amelia Amelia & Ronald Ronald, 2022. "Analysis of The Effect of Convenience, Design, Trustworthiness, Price, & Various Food Choices on Customer Loyalty Through Perceived Value and Attitude Towards Food Delivery Apps On Grabfood Users In S," International Journal of Science and Business, IJSAB International, vol. 10(1), pages 58-73.
    8. João M. Lopes & Sofia Gomes & Ivo Rodrigues, 2024. "Playing the gamification and co-creation game: a bibliometric literature review," Management Review Quarterly, Springer, vol. 74(1), pages 353-376, February.
    9. Ivo Rodrigues & João M. Lopes & Ana Borges & José Oliveira & Márcio Oliveira, 2021. "How Can Gamified Applications Drive Engagement and Brand Attitude? The Case of Nike Run Club Application," Administrative Sciences, MDPI, vol. 11(3), pages 1-20, September.
    10. He, Jiaxun & Zhang, Shuang, 2022. "How digitalized interactive platforms create new value for customers by integrating B2B and B2C models? An empirical study in China," Journal of Business Research, Elsevier, vol. 142(C), pages 694-706.
    11. Miluska Murillo-Zegarra & Carla Ruiz-Mafe & Silvia Sanz-Blas, 2020. "The Effects of Mobile Advertising Alerts and Perceived Value on Continuance Intention for Branded Mobile Apps," Sustainability, MDPI, vol. 12(17), pages 1-20, August.
    12. Xian Gao & Choy-Leong Yee & Wei-Chong Choo, 2022. "How Attachment and Community Identification Affect User Stickiness in Social Commerce: A Consumer Engagement Experience Perspective," Sustainability, MDPI, vol. 14(20), pages 1-16, October.
    13. Shanmugavel, Nagarajan & Balakrishnan, Janarthanan, 2023. "Influence of pro-environmental behaviour towards behavioural intention of electric vehicles," Technological Forecasting and Social Change, Elsevier, vol. 187(C).
    14. Rakshit, Sandip & Islam, Nazrul & Mondal, Sandeep & Paul, Tripti, 2021. "Mobile apps for SME business sustainability during COVID-19 and onwards," Journal of Business Research, Elsevier, vol. 135(C), pages 28-39.
    15. Yeo Amy Chu May & Moh Xiu Lei & Low Boon Tiong, 2021. "The Influence of E-Servicescape on Mobile Shopping Intention: The Mediating Role of Customer Satisfaction," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 12(2), pages 64-92, August.
    16. Dezie Leonarda Warganegara & Roozbeh Babolian Hendijani, 2022. "Factors That Drive Actual Purchasing of Groceries through E-Commerce Platforms during COVID-19 in Indonesia," Sustainability, MDPI, vol. 14(6), pages 1-21, March.
    17. Bitrián, Paula & Buil, Isabel & Catalán, Sara, 2021. "Enhancing user engagement: The role of gamification in mobile apps," Journal of Business Research, Elsevier, vol. 132(C), pages 170-185.
    18. Zhidiankui Xu & Yu Wu & Yixi Bao & Jiawei Li & Zhengzhong Zhou, 2023. "Using Co-Design to Explore New Trends in Future Kitchen Designs: An Exploratory Workshop Study of College Students in China," IJERPH, MDPI, vol. 20(2), pages 1-22, January.
    19. Qin Yang & Young-Chan Lee, 2022. "What Drives the Digital Customer Experience and Customer Loyalty in Mobile Short-Form Video Shopping? Evidence from Douyin (TikTok)," Sustainability, MDPI, vol. 14(17), pages 1-19, August.
    20. Linda Seduram & Abdullah Al Mamun & Anas A. Salameh & Selvan Perumal & Hasnizam Shaari, 2022. "Predicting Smartphone Brand Loyalty Using Four-Stage Loyalty Model," SAGE Open, , vol. 12(2), pages 21582440221, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:8:p:7018-:d:1129739. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.