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A Vulnerability Assessment Framework for Product-Service Systems Based on Variation Mode and Effect Analysis

Author

Listed:
  • Hanfei Wang

    (Faculty of Systems Design, Tokyo Metropolitan University, Tokyo 191-0065, Japan)

  • Yuya Mitake

    (Human Augmentation Research Center, National Institute of Advanced Industrial Science and Technology, Chiba 277-0882, Japan)

  • Yusuke Tsutsui

    (Faculty of Computer Science and Systems Engineering, Okayama Prefectural University, Okayama 719-1197, Japan)

  • Salman Alfarisi

    (Faculty of Systems Design, Tokyo Metropolitan University, Tokyo 191-0065, Japan)

  • Yoshiki Shimomura

    (Faculty of Systems Design, Tokyo Metropolitan University, Tokyo 191-0065, Japan)

Abstract

In recent decades, the product-service system (PSS) has been spotlighted due to its innovation and sustainability. As a novel business system, PSS provides additional value for products through the addition of service, which effectively upgrades the traditional manufacturing industry. For realizing a successful PSS, a robust and reliable operation stage is extremely important for users to stay satisfied and loyal. Thus, designers need to ensure that this system is not sensitive to any influential perturbation. Namely, they must achieve the desensitization of PSS to vulnerability. However, the current PSS design field still does not provide an effective method to assess the vulnerability in the whole life stage of PSS. This would lead to less time for the PSS provider to respond to various events. Furthermore, the tremendous loss could be caused due to the immaturity of the system. Therefore, this research has developed a vulnerability assessment framework based on variation mode and effect analysis (VMEA) for PSS. This developed framework has the ability to identify the potential noise factors and assess their severity based on multiple steps of analysis. This method has proved its effectiveness through an application example, and it is also expected to enable PSS researchers to design a robust PSS.

Suggested Citation

  • Hanfei Wang & Yuya Mitake & Yusuke Tsutsui & Salman Alfarisi & Yoshiki Shimomura, 2023. "A Vulnerability Assessment Framework for Product-Service Systems Based on Variation Mode and Effect Analysis," Sustainability, MDPI, vol. 15(6), pages 1-23, March.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:6:p:5092-:d:1096197
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    References listed on IDEAS

    as
    1. Arnold Tukker, 2004. "Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet," Business Strategy and the Environment, Wiley Blackwell, vol. 13(4), pages 246-260, July.
    2. Natalia Muñoz López & Jose Luis Santolaya Sáenz & Anna Biedermann & Ana Serrano Tierz, 2020. "Sustainability Assessment of Product–Service Systems Using Flows between Systems Approach," Sustainability, MDPI, vol. 12(8), pages 1-20, April.
    3. Martinez, Veronica & Neely, Andy & Velu, Chander & Leinster-Evans, Stewart & Bisessar, Dav, 2017. "Exploring the journey to services," International Journal of Production Economics, Elsevier, vol. 192(C), pages 66-80.
    4. Qingan Qiu & Lirong Cui & Dejing Kong, 2019. "Availability and maintenance modeling for a two-component system with dependent failures over a finite time horizon," Journal of Risk and Reliability, , vol. 233(2), pages 200-210, April.
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